Rated 4 out of 5 by kr180 Disappointed
Westin Munich is my favourite hotel over the world. This time I was disappointed. Staff was not friendly, Room was dirty!
November 16, 2013
Rated 4 out of 5 by vols94 Octoberfest Stay
The Westin is a bit away from the activity of downtown Munich, 8 U bahn stops but manageable. The facilities are top notch and the staff was excellent.
October 1, 2013
Rated 5 out of 5 by gregor68 great stay at a good price
very friendly staff, great roomservice, great hotel a westin as we all wish all of them would be...complimenti to my favourite hotel in munich
October 12, 2013
Rated 5 out of 5 best hotel stay
iam so happy to stay in westin,and now iam planning to always book with westin where i travel if available in the country il be travelling.thankyou so much God Bless
May 19, 2013
Rated 5 out of 5 by MYS25 Wonderful hotel with all the features and services you desire.
The staff was excellent. They were able to fin me some boxes and tape which allowed me to send some items home and not try to fit them into my suitcase.
November 17, 2012
Rated 5 out of 5 by Rosh Excellent front desk Employee
Jorj who was at the front desk when we checked in was absolutely delightful. I have yet to meet anyone with such a great customer service ethos.
May 13, 2013
Rated 5 out of 5 by BDPA True hospitality
Great place to stay, business wise or just leisure.
Paulaner garden not to be missed!
Club lounge staff extremely friendly and helpful.
July 21, 2013
Rated 2 out of 5 by UCGlco Managing director
bad service, noisy location, old fashioned sixties building, grey concrete architecture, decor rather something americans may like.
October 15, 2012
Rated 5 out of 5 by Caro20 Really welcomed
Level of service and friendlyness of staff very good with authentical appearance.
October 14, 2013
Rated 5 out of 5 by PSK74 excellent Hotel
Convenient location. Quality cleaning rooms. Filling rooms. Out of trouble- no TV only in Russian.
March 14, 2013
Rated 5 out of 5 by kb32 quite area
nice hotel , staff is helpful , location great ,big rooms,near local shopping area
August 25, 2013
Rated 5 out of 5 by PearlHammer FUJITSU fair 2013
Very plesant stay!
November 8, 2013
Rated 4 out of 5 by Puppa Wifi not free
I can't really understand why in 2013 this luxury hotel has not a wifi free area!
March 24, 2013
Rated 4 out of 5 by o1234 Hotel Food & Room Facilites
I have stayed 3 times in the last month in the Westin Grand Munich hotel for 4 nights each time.
Here are my comments:
1. Breakfast costs a lot of money but yet lacks the followings:
- Eqipment for making vegetable juice like other hotel have.
- Fresh vegetable salads and not just big sliced pieces of tomatos, cucambers, etc.
2. Room service:
- One time when I ask for room service dinner, I ordered Salmon with vegetables and I emphasized I do not want rice, but instead more cooked vegetables. I was told there is no problem and that is ok, yet I got exactly what I did nit want: a lot of rice and very small vegetables.
- On the last night I ordered Dinner for room service I had to wait almost 50 minutes when I was told it will taks a bout 20 minutes. I did not ask for very special food.
2. Roon facilities:
- not enough connectors for electricity equipment like PC, Mobile phone near the table. All was occupied for the lamps, internet routers, etc.
- Not enough lamps light in the room, not to mention that some lamps were not operational.
- In my last visit, it was not possible to clock the room, which was a bit frighting as I stay by myself.
I hope you will take my comments in serious consideration,
August 16, 2013
Rated 5 out of 5 by gregor68 real 5 star great service
simply the best in munich.....
June 4, 2013
Rated 5 out of 5 by varun Fantastic!!
We decided to start our holiday a day earlier than planned and decided to spend the additional day in Munich before heading to Innsbruck. The plan was to come back to Munich and spend 4 nights there later so we decided to try Westin for the 1st night. We were absolutely delighted by this 1 day spent here that we cancelled our earlier booked hotel for the later part of the holidays and booked Westin for complete stay in Munich.
The hotel is a little away from the centre of the city but the its very near to the U station which helps you reach the centre (Marienplatz) in 10 mins (6 U stations away only). Hotel presents amazing value as compared to hotels in city centre as the prices are as comparable to 4 star hotels near the city centre however you will still need to use "U" to reach city centre from these hotels.
Hotel offers "Executuve Club" rooms which come with breakfast, use of executive club lounge wihch offers snacks & coffee all day and beer and wines in the evening. You can unwind in the lounge every evening after your trips to city centre or excursions. Internet is free for the lounge users which is a great plus. Rooms are quite large as per European standards.
The hotel has a very well equipped gym and heated pool area is quite good.
The exec club rooms are on higher floors (19-22) and thats a plus when you book these rooms.
Hotel has a concierge deak which helps you in all kind of travel information which i found quite helpful.
In all, we enjoyed our time spent in this hotel. Unfortunately, because of holiday season the exec lounge times were reduced to 1200 to 2100 hrs from normal times of 630 to 2230 hrs which meant we could not have an early morn coffee in the lounge as we are habituated to it however the hotel staff was kind enough to provide us coffee in the lobby area on request.
I would highly reccomend this hotel and its exec club rooms.
January 4, 2012