Rated 4.3 out of 5 by 149
Rated 5 out of 5 by Tanya130570 Fantastic customer service
My family stayed here for 2 nights recently and every aspect from the beer garden food/the hotel room/the friendliness of the staff was superb. I cannot find one area to criticise, and would readily recommend this hotel!
The breakfast staff were incredibly helpful as I was alone with 3 young children, and we had an amazing young waiter for dinner in the beer garden. All staff in the hotel went beyond what was required to make our stay as comfortable as possible.
July 19, 2014
Rated 3 out of 5 by westin999 hmm
check in / out took too long
mini bar empty
no free wi-fi
July 17, 2014
Rated 4 out of 5 by MIandMSI Great receptionist
Good and comfortable hotel for a short stay of business or shopping in Munich. Very nice and helpful receptionist
July 15, 2014
Rated 5 out of 5 by JohannStrauss This hotel is very comfortable and has a great breakfast buffet
There is a wide range of delicious and fresh foods.
July 14, 2014
Rated 3 out of 5 by Docbob Westin Grand Munich
Unfortunately 2 of the Hotel restaurants wers closed one of which, ZEN, there was no prior notification of closure. The local area has few restaurants and I was therefore very dissappointed with the lack of prior notification
July 12, 2014
Rated 5 out of 5 by ISI54 Good vacation
Totally satisfied in every aspects of the stay
July 9, 2014
Rated 5 out of 5 by Jo50 Added extras you shouldn't have to pay for!!!
Paying to watch tv in your language.
Paying for wifi in bedrooms which is a high price. Wifi should be free for paying guests in bedrooms. If it's free in the lobby, it should be free in bedrooms.
Empty mini bar
July 7, 2014
Rated 5 out of 5 by OPERATIONS75 THIS HOTEL IS AMAZING
THE HOTEL HAS FRIENDLY STAFF, ALWAYS THERE TO HELP YOU AND YOUR GUESTS, HAS A STRONG PERSONALITY
July 7, 2014