The Westin Book Cadillac Detroit

  • 1114 Washington Boulevard
  • Detroit,
  • Michigan
  • 48226
  • United States
  • Map

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This information enables us to identify the rooms that will best accommodate your party and to prepare for your arrival.

See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older and possess proper identification to reserve a room.

Rated 4.1 out of 5 by 556 reviewers.
Rated 1 out of 5 by Unknown charges Could someone please let me know what the charges from refreshment center on my guest folio is related to??? April 16, 2015
Rated 4 out of 5 by Security Staff Glowing review for the security team for providing diligent personal attention. I left important materials in the in-room safe when I checked out. I remembered my mistake half a day later. I called and they offered me 3 ways to take care of the problem, eventually over-night delivering the documents to me. The positive review is not so much for what they did, as for how they did it -- engaged and empathetic to my situation. I experienced the same in-person attention at the front desk and valet, even on a very very busy day at the hotel. Nice work everybody. April 9, 2015
Rated 3 out of 5 by Beautiful property, comfortable room, lackluster service Property was lovely, front desk service excellent, room was well-appointed and comfortable, and the bathroom was larger than any I've had in a U.S. hotel room! Given that, I was quite surprised that a hotel of this caliber did not provide housekeeping services during our stay. On day one, we called housekeeping to alert them that we were going out for the afternoon and that our room was free to be serviced. When we returned at 7:30 that evening, our room had not been serviced and the housekeeping supervisor came almost half hour later - without much apology - to clean the room. Great inconvenience when you’re ready to relax for the evening. Similarly, the next day, we passed the housekeeper upon our exit that morning at 10am. She VOLUNTARILY asked us what room we’d just exited so that she could clean it. We told her, but when we returned nearly five hours later, it again had not been touched .... for a second day! The first day was excusable and chalked up to honest oversight, but the second was unacceptable! We spoke with the front desk manager who was both embarrassed and apologetic and could offer no excuse as to why this had happened to us twice. Although management did offer us SPG points and a parking credit upon checkout to make up for the inconvenience, the lackluster service was surprising, inconveniencing and a huge disappointment for a 4-star property. In addition to what's been previously stated, we accidentally dropped a bag of takeout in front of the hotel upon our return one evening - it had been packaged poorly by the restaurant. NOT ONE employee proactively came to our aid to help us or to clean up the mess until we asked. Not good. While I'd recommend the Westin Book Cadillac Detroit for its amenities, comfort, location, safety, etc., I do so with significant reservation because the most basic guest services were simply not commensurate with its 4-star rating. April 7, 2015
Rated 4 out of 5 by Staying in Detroit This is the hotel you want to use when staying in Detroit! Clean, professional, updated, and close to downtown attractions. Use the PeopleMover....its just down the block. Ball games, plays, concerts....this is the place to stay! April 3, 2015
Rated 5 out of 5 by Excellent hotel Hotel itself excellent, the best! First night's sleep interrupted by very noisy neighbors who wouldn't quiet down when asked. March 23, 2015
Rated 5 out of 5 by What a room! Room was clean, comfortable bed, sooooo much space. Great amenities. Stylish bar downstairs, great cocktails. Good location. March 22, 2015
Rated 5 out of 5 by great evening of Detroit entertainment Very glad we planned to stay overnight,after dinner and the Blues Festival in downtown Detroit.It was extremely foggy,and would have been a dangerous,long ,slow trip home. We started the evening with a great drink in the bar by the registration desk.Natasha mixes superb drinks. After a long evening we slept well.Enjoyed our accommodations,and the great staff. 50 years ago my husband and I stayed at this hotel for our wedding night.It is still great! March 17, 2015
Rated 4 out of 5 by Nice Hotel I have stayed at the Westin Book Cadillac many times. For some reason this last time wasn't my favorite stay however, it was still a nice stay. We live in Michigan and only about 20 mins from the hotel but about once a month like to do a close getaway. The beds are very comfortable but like I said for some reason this stay wasn't as restful. The pool was clean but I'd say a couple shades away from the pictures online. The staff was friendly although I think I waited the longest I have ever waited checking out this stay. There's not much I can say that is bad about the Westin. It is a very nice hotel and to be honest my significant other and I love Roast so its always a great bonus. March 16, 2015
  • 2015-04-26T17:55:01.394-05:00
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