Rated 5 out of 5 by bostonstrong Detroit's Finest Hotel
I truly enjoyed the hotel and the friendly staff and look forward to visiting again soon.
April 22, 2013
Rated 5 out of 5 by RickyZ Book Caddy Westin Rocks
Great hotel! The refurbished Book Cadillac is an awesome full service and amenity hotel.
February 18, 2013
Rated 5 out of 5 by Brenda60 I'll be back-such a pleasant surprise.
Understated elegance, refined design. A quiet oasis in the middle of downtown Detroit.
December 5, 2013
Rated 5 out of 5 by JPL57 Great Place for a Conference
Enjoyed 5 days at the hotel. Rooms are very clean. Give yourself time to eat in the AM.
May 12, 2013
Rated 3 out of 5 by MSM007 Hotel is near many attractions
Staff was very courteous upon check-in but found the room to be lacking in ammenities.
January 23, 2013
Rated 4 out of 5 by MACK GREAT FRONT DESK STAFF
HAD A WONDERFUL STAY @ HOTEL.
GREAT LOCATION WITH STAFF THAT CATERED TO THE CUSTOMER.
March 14, 2013
Rated 4 out of 5 by JJSr nice staff
Excellent staff, from the door man to the desk, bar and restaurant. well run hotel
April 19, 2013
Rated 5 out of 5 by mzluzy great hotel
great location i detroit. beautiful room with the best shower and bathroom ever!
August 14, 2013
Rated 5 out of 5 by JimNYC Great experience and recommend for any business traveler.
Terrific restaurant and bar.
April 19, 2013
Rated 5 out of 5 by GoodLife This hotel has great location
It is very close to Cobo Center and other downtown attractions in Detroit.
October 21, 2012
Rated 4 out of 5 by LutherDogg227 Security Director
Pillows are the worst for sleeping. You lay your head down and you SINK.
October 21, 2013
Rated 5 out of 5 by Paige005 Great Hotel
Staff was professional, Roast restaurant was great. Would recommend HBO.
August 21, 2012
Rated 4 out of 5 by Rave Very nice and comfortable!
The accommodations were spacious and comfortable! The service was great.
January 13, 2013
Rated 5 out of 5 by Catfish32 The hotel is super clean
The cleanest hotel I have stayed in with great restaurants in the hotel
December 25, 2012
Rated 5 out of 5 by eric17 Hotel has great rooms, restaurant, and health club
This is one of the best business hotels that I have been to in the U.S.
March 14, 2013
Rated 5 out of 5 by ChangeItUp Wonderful Stay
Best feature Front Desk Manager - Andrew. What a wonderful experience.
April 25, 2013
Rated 4 out of 5 by Fima Nice room size and views
Excellent hotel, clean rooms and bathroom also spacious and up to date
December 4, 2012
Rated 5 out of 5 by QB2014 Cure for cabin fever
The spa was a great distraction from the frigid temps outside!
January 28, 2014
Rated 4 out of 5 by matz67 weekend in detroit
excellent hotel, staff and location great.
April 14, 2014
Rated 5 out of 5 by mosietaylor Great location
It's close to everything in Detroit and I felt welcome!!!!
February 18, 2014
Rated 5 out of 5 by Shark66 Fun in the City
Could not have asked for more. Room was perfect in all respects.
September 21, 2013
Rated 5 out of 5 by GSerra Beyond my expectation!
The hotel was beautiful, clean and the service was amazing.
May 8, 2012
Rated 5 out of 5 by SamV Downtown hotel with class
Excellent hotel in the city and very pleasurable experience
June 15, 2013
Rated 5 out of 5 by agc46 Close to Comerica Park
Great hotel for the World Series. Outstanding restaurant.
November 4, 2012
Rated 4 out of 5 by Rockweezy Housekeeping
My wife and I stayed here for two nights. After our first night, we ordered some room service, which was excellent, and our housekeeper knocked on the door. We weren't ready to leave for the day yet, so we turned her away. Once we were ready to leave, I called the front desk who told me "I'll call housekeeping to make sure they go to your room after they're done with the room they're currently working on". About an hour and a half later, I called again from outside the hotel to make sure our room had been cleaned. I was told "they're in your room right now cleaning it". We stayed outside the hotel for another 30 minutes to be sure our room would be clean when we got back. To our surprise, we got back to the room, and it was untouched. I called the front desk and explained this, and asked for new towels. The housekeeper then finally came to our room, but at this point in the day, we were about to get ready for our evening of events. So I just asked for towels, which she gave us. THEN about 20 minutes later, another person knocked on our door with more towels, and was surprised to find out that I had already received them. Overall, it was one of the worst displays of communication at a "great hotel" that I've ever experienced.
September 30, 2013
Rated 5 out of 5 by Monique2012 "Heavenly Stay"
Wonderful stay! Nice clean rooms, loved the resturant!
August 28, 2012
Rated 5 out of 5 by Cwsmhm Great Hotel
Very Nice, nice rooms, clean, great customer service.
November 1, 2013
Rated 5 out of 5 by SPS84 Excellent service
Very attentive staff and work hard to meet your needs
February 11, 2013
Rated 4 out of 5 by Gypsy Best option in Detroit
Modern hotel with large rooms and great restaurant.
October 1, 2012
Rated 1 out of 5 Underwhelming
Paid a lot of money for a hotel that is quite poor.
January 18, 2013