The Westin Book Cadillac Detroit

  • 1114 Washington Boulevard
  • Detroit,
  • Michigan
  • 48226
  • Estados Unidos
  • Mapa

Quartos e tarifas

  • Para estadias superiores a 90 dias, ligue para 866-539-3446.
  • As reservas são aceitas com até 550 dias de antecedência.
  • Por favor, verifique novamente as datas.
1 quarto 1 quartos , 1 adulto 1 adultos , 1 criança 0 crianças
Rated 4.1 out of 5 by 569 reviewers.
Rated 2 out of 5 by Check in/out and credit card preauthorizations bad I purchased a room, diner voucher and champaign/strawberries for a surprise for my family member who was going to be visiting Detroit. It took a lot of effort on my part to book a room and get the staff at the hotel to be aware of the promotions offered on line. They took my credit card information so I could prepay for the room but when the guest arrived they were asked to pay because they had no record of my credit card being used. The guest room was bought with a promo for a diner voucher, which they had trouble having it honored at the given restaurant and were asked to go to another restaraunt. I had to call several times to arrange a special order of Champaign and strawberries to be pre delivered to the room on the day of the visit. Which was also supposed to be put on my credit card authorization. It was also not added and the guest were expected to pay for it too. November 16, 2015
Rated 4 out of 5 by Quality Hotel w/ some flaws Stayed here for a wedding. The hotel itself is really nice. All of the staff were courteous and the amenities great. Everything was super clean and I definitely felt that I was getting my money's worth...until i got in bed. I had lost an earring near the bed and thought that maybe it was between the sheets somehow. So, I began stripping the bed to search. Upon taking the first heavier blanket off, I realized that the down comforter was in between two flat sheets. Fine, it's a way to get around having a duvet cover. But then i looked at the duvet and found stains all over the blanket (aged sweat stains, random brown spots that looked like old blood or wine). For having paid the amount of money I did for the room, you'd think they would at least give you a fully cleaned or bleached duvet. It definitely left me feeling weird. October 5, 2015
Rated 3 out of 5 by 2 hours to check in Service could be better for the price valet drivers will hit you in the parking garage with the way they drive 2 hours to check in to hotel September 29, 2015
Rated 5 out of 5 by Best place to stay in downtown Detroit Stayed for 4 nights in August 2015 for a conference being held at the hotel. Staff are very pleasant and attentive throughout the hotel. As a Platinum member I was automatically upgraded to a nice room on the club lounge level. Great views of the city. Lounge has decent breakfast and early evening foods. I ate at two of the hotel restaurants - Roast and 24 Grille. Roast is top notch with great menu and wine selection, really great service too. 24 Grille is a bar with decent food options for more casual dining. The gym is well equipped although not so easy to find on the ground floor. There is also a swimming pool although I didn't try it. Overall highly recommended hotel if you are visiting Detroit's downtown area. September 14, 2015
Rated 3 out of 5 by SPG Membership does nothing Staff was not SPG focused. 1. No offer to upgrade my room. 2. No free internet. Had to pay for it. 3. No check in gift, like at other Westins. I usually ask for the extra points. Then when I got to my room, my card did not work. (The woman in front of me had the same issue. Bummed. July 21, 2015
Rated 2 out of 5 by Rather indifferent staff and average ammenities Stayed here for 7 months (though front desk still asks for ID every week). Shows level of attentiveness for staff. Mini-bar requires requesting key from front desk, otherwise no access to refrigerator in room. If stocked, requires you to clear out minibar first. Current wing of hotel floor is being used as a McDonald's Play Place by a dozen pre-teens. No supervision from adults or planning by staff to distance them from business travelers. Internet can be spotty. Packages mailed here are held, but you have to ask for them more often than not. I once asked 4 times over 6 weeks. Took the fourth time for it to actually get delivered to my room. Would recommend the concierge lounge though, as they've done a better job with open hours and food quality. July 15, 2015
Rated 4 out of 5 by Enjoyed our stay!! We loved the hotel and spent two nights. Our only criticism would be the quality of the Club Lounge. The breakfast was ok but both nights when we went to the lounge there was no staff and the food was not refreshed. They also do not have complimentary beverages. Our room was lovely and spotless and the bed was really comfortable. I had a nice pedicure in the spa. We are Canadians who went to see a couple of baseball games. It was a great experience. July 6, 2015
Rated 5 out of 5 by Hotel has a great location in Downtown Detroit The overall experience was a good one, but my wife had a hard time checking in. Waited for over an hour past regular check-in time, and had to run to the shuttle bus for my brother's wedding after getting her room so late. It was the only problem we had though, and they upgraded us to an Executive Club level room and paid for our valet parking. They tried to make it right, and that says a lot about their hospitality. We enjoyed the rest of our stay. ...and the hotel restaurant, Roast, was really good!! Great happy hour specials!! June 29, 2015
  • 2015-11-28 T10:30:33.689-06:00
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