Rated 5 out of 5 by D7478 Excellent hotel
Hotel itself excellent, the best!
First night's sleep interrupted by very noisy neighbors who wouldn't quiet down when asked.
March 23, 2015
Rated 5 out of 5 by topolino5 What a room!
Room was clean, comfortable bed, sooooo much space. Great amenities. Stylish bar downstairs, great cocktails.
March 22, 2015
Rated 5 out of 5 by GMB2013 great evening of Detroit entertainment
Very glad we planned to stay overnight,after
dinner and the Blues Festival in downtown
Detroit.It was extremely foggy,and would have
been a dangerous,long ,slow trip home.
We started the evening with a great drink in the bar by the registration desk.Natasha mixes superb drinks.
After a long evening we slept well.Enjoyed our accommodations,and the great staff.
50 years ago my husband and I stayed at this hotel for our wedding night.It is still
March 17, 2015
Rated 4 out of 5 by ebobae Nice Hotel
I have stayed at the Westin Book Cadillac many times. For some reason this last time wasn't my favorite stay however, it was still a nice stay. We live in Michigan and only about 20 mins from the hotel but about once a month like to do a close getaway.
The beds are very comfortable but like I said for some reason this stay wasn't as restful. The pool was clean but I'd say a couple shades away from the pictures online. The staff was friendly although I think I waited the longest I have ever waited checking out this stay.
There's not much I can say that is bad about the Westin. It is a very nice hotel and to be honest my significant other and I love Roast so its always a great bonus.
March 16, 2015
Rated 5 out of 5 by AlDave Bravo Westin!
This is the second time I have been here in this Westin. Just Superb in one word.
The checkin was very smooth. I have two kids, who wanted to stay in the upper floors. I asked whether it would be possible. The front-desk was very nice to accommodate. The hotel lobby is great. The ambience was pleasant. Although, we did not eat in the in-hotel restaurants but I walked inside, it was a nice environment. The location is in the center of the city. I love the Westins. Some of the Westin in some other big cities are showing their age. But this one, I think was renovated few years back.. Very nice interior. Rooms are spacious, clean and crisp. And, frankly I have not seen that big of a bathroom in any other hotels that I have been.
Anytime we are in Detroit, this is our #1 choice.
March 5, 2015
Rated 1 out of 5 by eddy85xu Poor experience
Booked a King, and get a double only. Key does not work
February 23, 2015
Rated 2 out of 5 by SABR Bad service
very Poor customer service
February 18, 2015
Rated 3 out of 5 by qualityisfree The usual problems at this hotel
I really dislike several things about this hotel:
limited choices on the room service menu;
the long time it takes to retrieve my car that is valet parked;
I ALWAYS have to call and request that my stay receipt be sent to me - I travel every week and no other hotels require that I request my receipt - it is automatically sent to me;
king size beds are rarely available and I get stuck with doubles - not even a queen size bed...
February 2, 2015