Rated 5 out of 5 by ET1010 the hotel has an excellent location
the hotel's location with a view of the water, and in walking distance to all the restaurants in the area, is wonderful.
The staff is very friendly overall, and very accomodating
October 30, 2012
Rated 5 out of 5 by Omnety Very happy with stay
We were very happy with our stay. We were on the 6th floor in a deluxe room and it was everything we wanted as we had a direct facing room to the Potomac River.
May 16, 2012
Rated 5 out of 5 by CarleneA National Harbor Westin
I go to this hotel often. I love how the hotel over looks the water, Sun beams in during the day. Staff is very nice and know us well. The cheesecake is amazing.. :)
September 19, 2012
Rated 5 out of 5 by SREE WESTIN NATIONAL HARBOR
WESTIN IS A BEAUTIFUL HOTEL WITH EXCELLENT SERVICE AND FRIENDLY STAFF. IT IS A VERY CLEAN PLACE AND THE GREETING AT THE MAIN ENTRANCE IS VERY PROFESSIONAL.
August 31, 2012
Rated 4 out of 5 by wyafarer wayfarer
I was pleased with the hotel and the view of the harbor. I would recommend this for anyone that would like to visit D. C. without staying in the city.
August 14, 2012
Rated 3 out of 5 by Loco Over-priced/Over-rated
We arrived at check-in time and parked in valet parking. I waited at least 7 minutes before I got out and had to enter the hotel. So I just parked myself in the public garage which was cheaper. The front desk attendant was very nice. When we got to our room, I was a little disappointed. For the price being paid for the room, there wasn't even a tub in the bathroom to relax in. Later on in the evening, we went down to the hotel bar to have a drink. We waited 10 minutes in an empty bar to be served. The bartender saw us, and continued chatting away with another customer. We ate dinner somewhere else, then returned to our room. I called down for an extra robe and was told that housekeeping was gone for the day. They said they would check and call me right back. Never received another phone call. The next morning we ordered breakfast off of the room service menu. We were told it would take 40 min. We waited well over an hour. I called to cancel my order, and then they said our breakfast was ready. Pretty disappointed to not get the services for the price we pay per night. Need to work on your customer service and services provided at the hotel. I was slightly disappointed with this Westin. I've stayed at others and had great experiences.
July 23, 2013
Rated 5 out of 5 by Chris123456654321 Here it goes. Nice hotel
Nice stay everything was good
July 22, 2013
Rated 4 out of 5 by Harold Front Desk Staff
I can not remember the name of the gentleman who checked me in however he was great. Please find out his mane and reward him.
March 8, 2013
Rated 3 out of 5 by P412 Disorganized
When a gold member on business can't get access to a room until after 3:30pm, the view doesn't compensate for the inconvenience.
April 26, 2012
Rated 5 out of 5 by DesGoph Great value!
Excellent location, affordable, and loaded with lots of comfort and great food - this is a great hotel and a great value too.
August 15, 2012
Rated 5 out of 5 by Mar98 Love the hotel!
Front desk excellent!
The hotel was very clean and comfortable.
June 30, 2013
Rated 5 out of 5 by MountainMan Fall Getaway
An excellent location on the fringe of DC this gem of a hotel is great for a few days of relaxation anytime of the year.
December 12, 2012
Rated 4 out of 5 by Conley03 National Harbor Gem
Excellent location and very attentive staff!
July 6, 2013
Rated 5 out of 5 by CaptBlaq Nice, Comfotable stay
Really enjoyed my stay. Room was big. Glass shower stall was an unexpected suprise. King size bed was heavenly.
December 3, 2012
Rated 4 out of 5 by Lumpy1010 4th stay at this Hotel. Very Nice
We have stayed at other hotels at the National Harbor and this is one of the best ! The Bed is Great
August 22, 2012
Rated 5 out of 5 by She2C Great Relaxing Place
This was a very relaxing weekend for me with the view of the harbor and staff was great too.
November 7, 2012
Rated 5 out of 5 by Mike8852 Staff
The staff was very helpful and professional - best stay I have had at a hotel in over a year
September 25, 2012
Rated 3 out of 5 by Litoindc No Platinum Upgrade
Dissapointed that I was not offered an upgrade. Service at the restaurant was below par.
August 30, 2012
Rated 4 out of 5 by Dick42 Great Location to DC
Loading and unloading area for car was not adequate and Parking was expensive....
March 31, 2012
Rated 4 out of 5 by MacD Very Good Stay
The Westin at NH was great. Room view was fantastic. Every is located near by.
December 6, 2011
Rated 4 out of 5 by Jackson38 Great View
Was in a good area and the room was great, was able to make my weekend great.
October 31, 2012
Rated 4 out of 5 by micheleNYC Beautiful View of Waterfront
If you have to be in teh National Harbor, this is a great option.
November 16, 2011
Rated 5 out of 5 by hoanie Friendly
the hotel staff greeted us each time we came through lobby
August 6, 2012
Rated 5 out of 5 by ABol Luxurious
Great location, great restaurants, lovely accommodations
September 12, 2012
Rated 5 out of 5 by LysLaw Excellent
Great location, helpful staff and free breakfast!
November 21, 2012
Rated 2 out of 5 by Gary15 Noisy hotel; could not sleep
Two of the three nights I stayed at this hotel I was only able to sleep 3 to 4 hours due to noise. This was a first for me.
The first night I was awakened by guests, and their friends, in an adjoining room who returned at 2AM and were very loud and boisterous. I eventually contacted the front desk at 2:30AM and they sent security to request that the quests be quiet. Security did not confirm that the noise was stopped and the neighboring guests continued the loud activity until after 4:30AM. I never was able to go back to sleep.
I requested to be relocated within the hotel the next day, which the hotel accommodated.
However, upon returning to the hotel about 10PM for the second night in the new room, loud music with heavy base noise flooded the lobby. A party was going on in a meeting room. When I got to my room, the music and, particularly the base noise, reverberated through the building and my room. I called the front desk to ask when the music was going to stop and was told that the party was a wedding reception that had been contracted to continue until 12AM and that they could not stop the music as a result. I finally went to sleep after midnight and got up for my 4:15AM wake up for an early flight.
I did not get much rest in this hotel.
April 22, 2013
Rated 3 out of 5 by Isacc pastor
coster service is important to please costumer;
September 18, 2012
Rated 5 out of 5 by Kittykat47 This hotel has great features
Excellent place to stay and very convient too.
August 24, 2012
Rated 4 out of 5 by CFL4 The hotel was great
My stay was nice!! Will definitely stay again!
November 23, 2011
Rated 5 out of 5 by Ldbmuzik Enjoyed my stay!
Great hotel and we had a great time there.
June 8, 2012