Rated 5 out of 5 by Aokay Wonderful, convenient, clean hotel
I must admit that after reading all of the other negative reviews, it was with some nervousness that I booked a reservation at this Westin. However, since I could get a free room using points, I decided to take a chance. And, I am glad that I did! This is a newer Westin located within a new harborside development area of residential towers, restaurants, and shops. From the moment I walked into the lobby, I was greeted with a cheerful smile and a "Can I help you?" by the front desk staff. Every single person I came into contact here - from the front desk staff to the valet to the concierge to the housekeeper to the dinng staff - were friendly, prompt, helpful and just plain terrific. The room was clean and well-appointed, and the front desk clerk even upgraded my room without asking. She also happily arranged for a late-checkout (4 PM!) when I requested it, and offered free internet service.I was just so pleasantly surprised by the hotel given all the negative reviews, and would unreservedly recommend this Westin to anyone. If you are going to National Harbor for a conference at the Convention Center next door, don't waste your money at the expensive hotel rooms there - stay at the Westin instead. It is only a quick 2 minute walk away.
Rated 5 out of 5 by carrie72 very comfortable
We totally enjoyed our stay. The staff was extremely friendly and helpful. The view of the habit from our room was absolutely beautiful. I would recommend The Weston at the national harbor to everyone.
Rated 5 out of 5 by MrBoyd7 Great experience
The staff was extremely friendly and professional. The bed was very comfortable and the location is in the middle of the National Harbor shops which eliminates the need to drive around.
Rated 5 out of 5 by Stan57 Weekend getaway
Staff very friendly, nice view of the Potomac, can walk to restaurants and nightlife and water taxi to downtown DC.
Rated 5 out of 5 by cct01 Better than we even hoped
All of the staff- from the front desk and valet to the cleaning staff we'd pass in the hall- were super friendly and helpful. The room was very nice with an excellent view of the harbor and sunset. Breakfast in the morning was outstanding, also. We will definitely go back and recommend the hotel to others.
Rated 5 out of 5 by Dana1 Best hotel at National Harbor!
I commend the Westin for their accommodations, their personable staff and the breakfasts were excellent!! I was impressed with the"super foods" selection- OUTSTANDING!!
Rated 5 out of 5 by Rich1945 Hotel with a great staff and restaurant
The hotel staff is customer oriented and met my requests without hesitation. The Sauciety restaurants menu items were numerous and provided variety. The food far surpassed other local restaurants and the service was outstanding.
Rated 5 out of 5 by DCvacation1 Great location
The hotel was in a great location and very convenient. Lots of food, fun, and activities.