Rated 5 out of 5 by Audrey67 very luxurius hotel
Wonderful relaxing hotel with excellent personnel, great location on the beach.
Big rooms, great bed, large shower.
August 14, 2014
Rated 5 out of 5 by Poppy3 Fantastic hotel
This hotel has everything you could ever want for a luxurious stay. All the staff were helpful and polite, the food excellent and the pools superb. We intend to return next year.
August 13, 2014
Rated 5 out of 5 by Plugga Great hotel to relax in after European holiday
On our way home to Australia we decided (family of 12 persons from 7 to 70 years) to have a few days in Dubai to relax after our hectic holiday. The hotel was just perfect for this with there beautiful pools and beach. Kids were happy to swim and make their own fun while adults lay around the pools. Transfer to shopping centres were available if required. Great food. Just what we needed.
August 5, 2014
Rated 5 out of 5 by Pomi Excellent stay at this luxury hotel.
Right from the start we experienced fantastic service. We arrived very early before our room was ready but the front desk organised to have our room prepared immediately, took our bags & offered us a complimentary breakfast while we waited. The food at the hotel is superb and the choice 2nd to none. The breakfast and dinner buffet were fantastic. We were jetlagged after our flight and beds/pillows were supremely comfortable, the large bathroom was extremely luxurious. All the staff we dealt with were responsive, professional and friendly. We urgently needed our boarding passes printed when we were leaving and this happened without incidence. I had an issue trying to checkin on line with Emirates and again reception offered to fix this for me. The doorman was extremely friendly and helpful and given the awful 42 degree heat I admired his professionalism as being outside was totally uncomfortable. Would recommend to others. We were a family of 3 with (12 year old boy) staying for 48 hours as a stopover.
August 1, 2014
Rated 5 out of 5 by millrow The Western Dubai
warm welcome,immediate transfer to room,no waiting for luggage,
Airport transfers punctual.
hospitality excellent,food and beverage excellent.
July 29, 2014
Rated 5 out of 5 by David0101 Fantastic
This is a fantastic hotel in a brilliant location. Everything was top class with some of the most friendly staff I have ever come across. Nothing was a problem and they were all very knowledgeable about Dubai. The food was excellent and I will have no hesitation in returning for another vacation.
July 28, 2014
Rated 5 out of 5 by CathalB84 Wonderful
This was our second stay and it was even better than the first. The food, service, rooms, facilities... Everything was perfect. I genuinely believe that this is among the best hotels in the world.
June 30, 2014
Rated 5 out of 5 by Haitham Amazing hotel and great recognition
I booked a deluxe room for one night and I was upgraded on a very busy weekend to the presidential suite, very huge living room, fitness room, etc... I would definitely come back. service is great. The only downside is I didn't receive any credit toward my platinum status nor points.
March 26, 2012