Rated 5 out of 5 by Jumpinjacksu This hotel is amazing
This hotel is a dream. the pictures just don't do it justice. the staff are amongst the friendliest I have ever met. And there is no additional cost or tipping required. The hotel is affordable and for once, we were keen to get over the sight seeing just so we could chill out in our hotel. The food is amazing and caters for everyone, young and old. the surrounding is brilliant a beautiful hotel set around some of the most beautiful. Step on to the beach and you see the metropolis that is the rest of Dubai. Truly amazing, can't sing this hotel's praise enough. The whole experience well worth it. If you get the chance try out this hotel for a true treat.
December 8, 2012
Rated 5 out of 5 by RKRK12 Perfect for Young Family
My husband and I have a passion for contemporary, boutique hotels which has to now be set aside with two young children (3 year old and a 10 month old). So it is always with some trepidation that I book a "family" hotel that caters for the masses. I should not worry as I have now stayed at 3 Starwood Luxury properties and all have exceeded our expectations. The Westin however was a complete surpise and a total joy. Service, childcare, safety at the pool and nothing being too much trouble was evident everyday. The staff in the executive lounge, the lifeguards and the kids club were particularly excellent. Thank you to everyone who made our holiday a perfect one.
October 8, 2012
Rated 5 out of 5 by SirZigarlo Fine All Rounder
Fine all rounder 5 Star hotel. Well designed neo-classical style building, housing great attentive staff. Large, thoughtfully designed rooms, many with proper balconies. Management intelligent across the board e.g. Tiered wi-fi, free for basic sensible usage and a scaled rate for heavy users. So no feeling of constantly being ripped off by your host - hooray. Very high standards maintained by staff and Security team.
Only negative is extraneous noise - thudding deep base from Barista night club/beach bar a kilometre away. Bliss at dawn though when only the birds and sea provide the soundscape.
October 27, 2013
Rated 5 out of 5 by cdeenen1 Great hotel, Great staff
Hotel is great, staff is amazing. Facilities staff went over and beyond. The Bell man was great(!) Breakfast in the morning is awesome.
Things that I didn't like were:
- very slow ("hi-speed") internet. They say it was 4mbit, but it's only really 2mbit, and it's expensive for a week for internet.
- They sometimes have parties outside, and music was blasting until 4am at night.
- They don't work with SPG points.
December 16, 2013
Rated 1 out of 5 HSE issue in your rooms
We stayed in 852 last Friday 13th Dec and unfortunately I notice an HSE issue in your facility.
Your shower room in our tiolet is so slippery as the tiles are so smooth that it's so slippery just putting a water on it and not to mention if there's a soap.
Me and my 4 year old son slip and Praise God no serious injurity happen or our head hit the floor.
Please do necessary action
December 15, 2013
Rated 5 out of 5 by IainMcL The perfect family getaway
Fantastic stay, we will definitely be back!
Staff made our stay truly memorable on top of a great location and fabulous room.
December 22, 2013
Rated 5 out of 5 by SA123 Great stay
An excellent experience form beginning to end.Wonderfull staff,great food,great hospitality.Will definately be returning.
December 22, 2013
Rated 5 out of 5 by andrea1504 Perfect Hotel with Great Service
I accidentially ended up in the Westin as the hotel I stayed two years ago and I wanted to book again, had incredible expensive rates this time (almost 1.000 € per night for a standard room) - Two years ago the rates where reasonable as there was a construction area and they therefore reduced the rates. I did not regret to choose the Westin, as it is a really perfect location with reasonable room rates. The service is great, food as well and the beach is very nice and quiet. Hotel staff is very competent and helpful. Overall, the cost/performance ratio is very good. I will go back to the Westin next time!!!
November 15, 2012
Rated 5 out of 5 by samad A hotel with great facilities and services.
Swimming pools were impressive especially the pool that runs from one side of the hotel to the other with 2 bars built within the pool; great idea! Beach facilities were very good including numerous visible lifeguards both on beach and by pools. However, shallow end of sea requires corals removed as there were quite a few! We were also very impressed by the Executive lounge facilities including its waiter service, breakfast and snacks available especially at the happy Hour which lasts for 2 hrs! Overall, a very pleasant and enjoying experience! Hopefully, we will return when we can afford it!
August 22, 2013
Rated 5 out of 5 by Buddie12 This hotel was very welcoming
We enjoyed our stay at the Westin, everything was excellent, staff were very helpful and the beach and facilities were excellent, would certainly recommend staying there to anyone and would certainly use the hotel again
December 10, 2013
Rated 5 out of 5 by Adam1981 Just the best!
First and foremost, the Westin staffs are amazing. All of them, regardless of where you are in the hotel. But especially the reception desk staff. I had several travel issues where I had to rearrange travel, extend my stay, expedia couldn't assist me, etc. But, the reception desk staff were extremely patient and accommodating. Everyone learns your name and anticipates your needs. It's great!
I've note stay at the Westin several times, and I won't stay anywhere else in Dubai. Last time I checked in, I was upgraded to a suite, which was a really nice surprise. Every moment is always enjoyable. The location is perfect too! Can't ask for anything more when you've got a few days to rest and relax in Dubai.
December 3, 2012
Rated 5 out of 5 by dickiet family stopover
Best family sized rooms with no messing around asking for extra beds for small children. The 2 x Queen bed rooms are fine with ample space and dont feel cramped. Seperate loo cubicle unlike some hotels!
December 8, 2013
Rated 5 out of 5 by Nicoli13 We had a wonderful stay
It is a perfect hotel for relaxation. The pools and beach area are very nice. The breakfast buffet has a large variety and very good quality food. The staffs are all doing a very good job. We enjoyed the short distance to Dubai Marina.
December 5, 2013
Rated 5 out of 5 by CyLuvMau Magnificent resort in Dubai
beautiful hotel with super large rooms. perfect stay in dubai. the food was great and its just great that you also enjoy Le Meridien facilities next door even if you stay at Westin.
December 5, 2013
Rated 5 out of 5 by Phelpsey Stress relief
My wife and I had a few stressful weeks prior to our stay and looked forward to unwinding and relaxing this hotel and staff exceeded our expectations in every way.
December 3, 2013
Rated 5 out of 5 by SeanMel2628 Exceeded our expectations
We stayed at the Westin for our wedding anniversary, from the moment we arrived we were made to feel welcome and relaxed. The staff member who checked us in (Caroline, I think) was polite, informative, and very efficient. She asked why we were here and once she new it was a
Our wedding anniversary she went above and beyond to welcome us. We came back to a small gift and personalized card in our room on the Friday night. The service was amazing, the staff were polite. The food and drinks were 5 stars.
October 6, 2013
Rated 5 out of 5 by Bayperson VP
Great staff and wonderful rooms enabled me to work comfortably. View from room was outstanding. Had food at 2 restaurants and both were very good. Front desk and concergie help were also top notch as i had to change plans at last minute and check out for 1 day of four day stay. Only negative was lack of SPG point credit for such a pricey stay. Westin SPG should make sure that is clear to travel agents and people who expect to get that credit.
October 27, 2013
Rated 5 out of 5 by Eric24 Top Hotel with top staff
We stayed at the Westin Dubai for a stop-over in October with two kids (9 and 4). The Hotel is nicely located on the beach next to Dubai marina. The Hotel itself is very nice. Rooms conformable and foods of high quality, especially breakfast. But the best is the staff. Absolutely friendly, well trained and helpful. Everybody was nice to the kids, which makes the parents happy. Thank you very much.
November 1, 2013
Rated 2 out of 5 by DDD13 Needs great improvement for 5 star hotel
The hotel rooms and lobby good, beach and pool area weak for a 5 star hotel, but that is all nothing comparing to the service, the reception staff were good with duty manager and met my needs. The breakfast restaurant staff are very bad. They forget tea and coffee all the time, the walk straight into you without apologizing, the are really really bad. Its definitely the worst 5 star experience i had, its good i came just for 3 days, otherwise would change hotel.
September 30, 2013
Rated 4 out of 5 by Souaifa Relaxing Weekend at The Westin Mina Seyahi
The place to be for a relaxing weekend, the bed is fantastic, the room is spacious and the pool is the temperature you need to cool down from the heat of Dubai.
The food is delicious, everytime I stay I like to go to Bussola (italian) - must try! this time we also tried the steakhouse "Hunters" they got the order wrong at first however once you get the right order it is delish'
the only thing i would advise is to avoid having noisy work done during the weekend next to the Adult pool.
September 8, 2013
Rated 4 out of 5 by Lol1953 great hotel
Having stayed at this hotel twice before and found the service perfect we were surprised that the service wasn't as good particularly in housekeeping and the Blue Orange. On checking in the member of staff realised that there were three of us and asked if we wanted another bed put in to which we answered no just facilities for three ( towels, chair for the balcony, three dressing gowns) but on each visit we have had to ask for extra. This was very slow in coming three attemps to get everything. The service in the Blue Orange was sadly lacking especially at breakfast everyday we had to ask for teaspoons and sugar. Having said all this Hunters Restaraunt was fabulous the food superb and the service exemplary. All in all we had a fabulous time and would recommend this hotel.
November 12, 2012
Rated 5 out of 5 by Magz23 The service was exemplary
The one thing that made my stay here one of the best in my years of business and leisure travel, was the service. No question, query or request was too much bother for the staff at the Westin. If a phone call could not fix the issue, then someone was sent to my room without delay to sort it.
From the driver who picked me up at the airport, to the Concierge, to the staff on the Executive floor (Lisa in particular), all were professional and courteous and service was always offered with a friendly smile. It was apparent that my comfort and satisfaction was of utmost importance to them.
I pre-booked a Spa package and that too did not disappoint. The ambience and pace was perfect and I left feeling pampered and thoroughly relaxed.
I will definitely return again later this year.
March 12, 2013
Rated 5 out of 5 by DoctorB How I lost my shirt at Dubai Westin
Normally I would not recomend returning to a hotel that kicked me out the night before I was to faciliate a meeting in the hotel, lost my shirt in the laundry, and charged me for cleaning... but I also would not have gone to the Westin Dubai unless I believed that you could accommodate me on short notice. This you did, and I am grateful. Also, your meeting facilitation services were excellent and my clients were well served. So while I lost my shirt staying at your hotel (literally), I would definately return.
February 13, 2013
Rated 5 out of 5 by ALNUAIMI this hotel has the best view and the surround so wonderful
i loved the view of my room with the amazing palm tree island and the sea
November 19, 2013
Rated 5 out of 5 by Cat91 Amazing
This hotel has everything you could possibly need and the views are spectacular.
We would love to stay there again.
November 17, 2013
Rated 5 out of 5 by Iaingm Let your expectations be surpassed
The hotel has lovely facilities and is exceptionally well maintained, but the real attraction is the staff service quality levels. Taking a “Nothing is too much trouble” approach, to even the smallest enquiries, the staff will leave even the most difficult to please customers with a feeling that they have experienced something special. I would like to express my thanks to the whole team at the Westin Dubai Mina Seyahi Beach Resort & Marina.
September 14, 2013
Rated 2 out of 5 by Andymc981 Great location but needs to improve organization
Booked 2 non smoking executive rooms in advance and requested the, close to each other. We're given 2 Rooms at opposite ends of the hotel. Took 2 days to find alternative smoking room. The alternative room then had broken lock and light fittings. Internet quality in one room was very poor. Complained but nothing done about it. Staff were friendly but overall am disappointed.
October 15, 2013
Rated 5 out of 5 by petitelc Outstanding service and staff!
The service and staff friendliness was superb! The rooms were extremely clean and well maintained.
November 12, 2013
Rated 5 out of 5 by mk44 Just About Perfect
The hotel and its staff met every expectation and exceeded most. Price was very high for us but in line with what was delivered.
November 10, 2013
Rated 5 out of 5 by Michele58 Fantastic
Beautiful Hotel and excellent service.
November 13, 2013