Rated 5 out of 5 by Becksie2 Fantastic Hotel and Holiday Experience
I had a beautiful 5 days holiday in Dubai and this was mainly due to the excellent hotel and service of the staff that I received. They were extremely welcoming and hospitable. Nothing was a problem at all.
The hotel facilities and services was outstanding. The beach and pool area was clean and maintained to a very high standard. The availability of food and drink was excellent.
My room was superb and maintained over and above my expectations.
Nothing to fault at all. Would go back in a heartbeat.
September 23, 2014
Rated 5 out of 5 by rommyrom15 Great Hotel and wonderful staff !!!
It was our first time in Dubai and we had a wonderful time. The hotel was great and very clean. All the staff are superb and a special shout out to Gabriel at the front desk. He is very helpful and always there willing to assist guest. Will glad recommend the hotel to my friends and family. Great job !!!
September 20, 2014
Rated 5 out of 5 by rodelush1985 good hotel
staff responsiveness should be better
September 11, 2014
Rated 5 out of 5 by ted12 Fantastic experiance
Arrived 4.30 am we had a room by 7am ( not 3pm) normal check-in, didn't have to sit around the pool for 8 hours. The quality of service was outstanding nobody could do enough for you without hesitation.
Sam the manager in the pool and beach area together with Joseph and Pravin Roy made our stay totally relaxing, thank you guys.
The pools and beach were so clean and tidy, the hotel itself exemplary, outstanding.
The restaurants are all top quality both service and the food. The choice of cuisines gave a very varied chioce of international eating,
I can thoroughly this hotel and will be going back soon.
August 25, 2014
Rated 5 out of 5 by Haitham Amazing hotel and great recognition
I booked a deluxe room for one night and I was upgraded on a very busy weekend to the presidential suite, very huge living room, fitness room, etc... I would definitely come back. service is great. The only downside is I didn't receive any credit toward my platinum status nor points.
March 26, 2012
Rated 5 out of 5 by Lizzie This hotel is fantastic
We stayed at this hotel for the second time, and it was just as great as the first time. The rooms are big and very comfortable, the service is extraordinary and the staff very friendly and helpful. I love the choice you have between beach, garden or pool environment.
February 14, 2012
Rated 5 out of 5 by raha first time in dubai
A great hotel with exceptionally welcoming staff. Cold towels upon arrival and the check in is seamless. You are even shown to your room by the person checking you in. The whole place is spotless; rooms are large and a great
November 21, 2011
Rated 5 out of 5 by Paul17 Fantastic high class family hotel
Great surroundings and location, pool and grounds beautiful. Food was of a very high quality. Kids club very good especially male members who were very enthusiastic.
This is a perfect hotel if you want a luxury family holiday.
One minor issue was the excessive noise coming from the Barasti beach club. We requested a quiet room in advance having two you children but were put in the noisiest room overlooking the beach club. This necessitated being moved twice to get a quieter room which was disappointing.
May 1, 2012