Rated 4.1 out of 5 by 315
Rated 3 out of 5 by mpol Fine business hotel
Just what you'd expect. A fine business hotel. Nothing fancy here. Also, while close to NYC, still feels miles away in this random Jersey business district.
March 9, 2014
Rated 5 out of 5 by Lex51 Staff was very attentive
They knew exactly what I needed before I asked. I would be passing by holding something and they would immediately offer to take it. They were all very friendly and helpful; always smiling.
March 7, 2014
Rated 5 out of 5 by Thom33 Staff excelled
Front desk clerk Debbie did all she could to make our stay most enjoyable! She took the extra step for us. All the staff was very friendly.
February 24, 2014
Rated 5 out of 5 by Raskal Great stay
My wife and I needed a quick one night getaway so we booked a room at the Westin JC Newport. The original plan was to go to dinner in near by Weehawken but another snow storm moved in an didn't let up. The staff was courteous and friendly, we changed our dining plans and ate at Fire and Oak in the hotel. The meal was fine although the wine list was a bit limited. The room was spacious and clean with a fantastic view of NYC once the snow stopped. The hotel is fantastic and I highly recommend it
February 18, 2014
Rated 4 out of 5 by Colorado1 Nice place
1st night was by the elevators and was noisy. Second night was at end of hall and very nice. The maid "Sinarta" on the 12th floor was so helpful but better than that, she turned down a tip from me because my wife had already tipped her, and she was sure that I did not know this. In this age who dose that?
The hotel is close to the Path train for city visits and the man that runs the car and limo area is first class!
It can be a pain that the hotel has no relationship with the food or bar areas but I liked it better when we got points and breakfast a few years ago. Such is life.
January 27, 2014
Rated 2 out of 5 by Danny Unfriendly and somewhat rude staff
The staff at this hotel have a very poor attitude from check-in to security. They must have great job security because they really show that "I don't care" attitude to the fullest.
I've stayed at this location on multiple occasions but unless the rate is really cheap I've decided to refrain from staying here.
Don't bother voicing a complaint to any supervisors either. They'll accept your complaint and then give a fake unsympathetic apology. Then off you go on your way.
November 11, 2011
Rated 5 out of 5 by Jack59 "Super" Hotel!!
Treated like a valued guest...even with the Seahawks staying there for Super Bowl! Customer service at its best!
February 2, 2014
Rated 4 out of 5 by Skrinkets Greg Schwartz
I had a beautiful room and thankful on a snowy day however I checked in around 4:30 and until 8:30 didn't have heat other then the bedroom. I checked out and the woman at the desk was not friendly nor did I dare ask at the time if she could discount the room or maybe split my breakfast cost (something ) with me for the inconvience . I needed to get to work or I would have asked for the manager. I was charged full price+tax and I do believe in good faith and being an SPG member that something should have been done.Thank you
January 23, 2014