The Westin Santa Fe, Mexico City

  • Javier Barros Sierra 540 ,
  • Lomas Santa Fe
  • Mexico City,
  • Federal District
  • 01219
  • Mexico
  • Map

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.3 out of 5 by 35 reviewers.
Rated 5 out of 5 by WMex Good business accommodations August 21, 2014
Rated 5 out of 5 by Great hotel! excellent service, rooms, food, and location (business) August 20, 2014
Rated 5 out of 5 by A great hotel Excluding the pillow that I consider to soft to me, everything was perfect during my time at the hotel. August 4, 2014
Rated 5 out of 5 by Great hotel. Great food. Great experience. Everything was great. Food was amazing. Service was excellent. Rooms were the best. July 31, 2014
Rated 5 out of 5 by Ecellenmt Stay Really good service, great location, great comfort, and great price. July 24, 2014
Rated 3 out of 5 by Great room view, but lacks service Missing a good hotel restaurant! Breakfast expensive, but worth a third of its price. No bellman in the weekend, lobby area uncomfortable. July 17, 2014
Rated 4 out of 5 by convenient location, comfortable for business I go frequently to this hotel, it is conveniently located in Santa Fe, great for business. July 15, 2014
Rated 5 out of 5 by Sra Very convenient for my businss trips. Confortable and quiet. Excellent food in the hotel and around it. July 11, 2014
Rated 5 out of 5 by Extremely Pet Friendly hotel I stayed at this hotel during my relocation from Santa Fe, DF to Monterrey, NL. The staff was extremely attentive and premitted me to bring my cat for no extra charge. The hotel staff even brought us a special bed, food mat, and bowls for her to use during her stay. This hotel has provided the best service I have ever experienced in 5 years of traveling on a weekly basis. I strongly recommend this hotel, worth every peso. June 22, 2014
Rated 5 out of 5 by Mexico Visit Overall a great experience - staffa was friendly and accomodating - they were especially professional and helpful during the earthquake - they did a great job. May 21, 2014
Rated 3 out of 5 by Bad customer service Staff is too slow to respond, they were trying to over charge me for laundry which I did not use, they charged for 3 full days of internet, when my stay did not exceed 28 hours. May 20, 2014
Rated 3 out of 5 by Feels like a mid level hotel Wifi is inconsistent. Reconsider not having early morning coffee service in lobby or near gym. Used to have it but seem to have taken it away. Great location in Santa Fe / Terrific restaurant in ground floor (not affiliated with Westin). Wifi works better in the restaurant on their network than the hotel. May 14, 2014
Rated 1 out of 5 by not nice Hi good afternoon! I do not recommend this hotel, as the day that hosts me, passed my debit card several times, making the charge to it several times ... When I went to reception to inform them of the incident told me that the next day would return the money, and so for several days after they said it was not their problem, it's been weeks that you have not returned my money April 21, 2014
Rated 4 out of 5 by Random Charges during check-out During various stays random charges appear on the bill and they seem unwilling to remove them even when they can't produce an authorized signature of those charges. It has happened to colleagues of mine as well and they have they same attiude - we will do you a one-time favor and remove it. April 11, 2013
Rated 4 out of 5 by Modern Westin I have travelled and stayed in Westin's and other luxury hotels all over continental US and Asia. Mexico City Santa Fe Westin is the best in terms of high quality luxury amenities, spacious ultra modern clean rooms and very attentive staff. The restaurant in this hotel is not that great in terms of food though the ambience is very nice. I would recommend Mexico Westin specially to Starwood frequent members. July 10, 2012
Rated 5 out of 5 by Superior Business Hotel The facilities and staff at this location are absolutely top-notch. Multi-lingual and attentive - they make your business stay extremely trouble-free. Two staff to look out for who are excellent are Marco (bellhop) and Pia (front desk). Both appear to really enjoy their work and go out of there way to make you feel at home and highly valued by the hotel. January 7, 2012
Rated 5 out of 5 by great features The hotel has a great features, has a excellent meals, and located near from the most important comercial centers December 18, 2011
Rated 5 out of 5 by Tops for Westin I stayed at this Westin shortly after opening and was very impressed with the facility. The rooms and views were amazing and the complimentary upgrade was perfect! The front desk and bell staff were very friendly and welcoming. The restaurant had amazing food and fresh fruit but the staff was still working on the service. The fitness facility is on the top floor and has a great view! November 8, 2011
Rated 4 out of 5 by Excelente servicio El Spa es muy recomendable y Andres de la recepcion es una persona muy amable y cordial dispuesta a ayudar siempre August 26, 2014
Rated 5 out of 5 by Experiencia Buen hotel, con instalaciones nuevas, limpias, servicio atento August 11, 2014
Rated 3 out of 5 by Deben respetar mas la privacidad de la habitación El fin de semana me escapé con mi esposo por aniversario. Pedì en los comentarios de la reservación que incluyeran un detalle romántico, y no vi nada especial . . ni una toalla si quiera! El domingo, a pesar de que había un check out a las 4 de la tarde, estuvieron entrando en la habiatación durante la mañana, sin ni siquiera tocar la puerta, al menos 3 veces (una para checar el servibar). Se me hace una falta de respeto, que entren sin avisar, sin tocar si quiera, pudiendo saber que la habiatción era por una noche unicamente y que la salida era tarde . . no había necesidad de hacer la habitación o por lo menos podían haber preguntado. July 21, 2014
Rated 5 out of 5 by BUEN HOTEL BUENAS INSTALACIONES Y BUENA ATENCION DEL PERSONAL July 14, 2014
Rated 5 out of 5 by HOTEL RECOMENDADO EXCELENTES ISTALACIONES Y SERVICIO July 14, 2014
Rated 5 out of 5 by Comentario general Me parece un excelente hotel con un gran servicio, quizás podría mejorar en nuevas alternativas al desayuno, pero está perfecto. June 25, 2014
Rated 4 out of 5 by Hermoso y cómodo, pésimo el restaurant Habitación grande y cómoda con vistas espectaculares. Grandes placares, el baño también grande y cómodo. Cene una vez ahí y jamás volvería. Pésima atención y poca variedad. No nos trajeron lo que pedimos June 13, 2014
Rated 5 out of 5 by Personal de recepcion muy atento. La cordialidad y eficiencia del personal en recepcion es notoria. May 2, 2014
Rated 5 out of 5 by Excelente Hotel Very good hotel. The team is very polite and they do everything to client feels better. Special thanks for Laurita, the housekeeper. March 27, 2014
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