Rated 4.1 out of 5 by 183
Rated 5 out of 5 by Chris4767 Great location
This is a great location with plenty of restaurants and shopping within walking distance as well as much more available with a short drive.
July 20, 2014
Rated 4 out of 5 by maria1210 Breakfast Buffet
There were two adults and one child in the room. At the desk we were told an extra breakfast buffet would cost 10.95. We (I) was charged 19.95 for the third buffet.
The person in the buffet told me I was quoted the wrong price.
July 16, 2014
Rated 5 out of 5 by Ttrips Great front desk assistance
Great hotel features, excellent front desk assistance at check in, live jazz Saturday night. Beautiful view from the covered pool on the 18th floor. Only downfall --- recommend no access to children at the pool after 8pm.
July 14, 2014
Rated 3 out of 5 by 4Jim4 Loud hotel guests
Hotel is good, but guest's made noise in the hall at midnight without regard to other guests. The entire floor was awakened by this activity.
July 11, 2014
Rated 5 out of 5 by tran5512 Almost perfect stay
Trip was too short to enjoy the rest of the property. Everyone we encountered was extremely nice and courteous.
July 7, 2014
Rated 5 out of 5 by wolfgrey750 Enjoy staying at this hotel
My experience here is great. Staff is very courteous. Rooms are nice and clean.
July 2, 2014
Rated 4 out of 5 by IB42 Leaky shower
We have not stayed in a Westin recently. This one was disappointing. The room was comfortable, but the shower leaked and the check-in staff was indifferent. The fact that they had a surcharge for the internet added to the insult. It is conveniently located to the Energy Corridor and a major medical center, and there is free parking across the street, so another ridiculous charge can be avoided. They should just integrate the internet and parking charges to the rate, which most hotels do.
June 25, 2014
Rated 5 out of 5 by Joe23mike Elegant
Had a travel to Houston and decided to give this hotel a shot and I'm glad I did. I was welcomed and greeted by the valet staff which was a great first impression. The front desk staff was mediocre. I thought (bad on my part) that because I'm a Platinum member my experience would be somewhat different. Nevertheless, I checked in and went up to my room which had spectacular views. I didn't know Houston had so much greenery. Very impressive. The location is next to a mall and one mile away from another shopping mall (City Center). I think by now you can understand why this was such an awesome stay. I look forward to staying at this property again.
May 4, 2014