The Westin Xian

  • 66 Ci En Road,
  • Qu Jiang New District
  • Xian,
  • Shaanxi
  • 710061
  • China
  • Map

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.1 out of 5 by 71 reviewers.
Rated 4 out of 5 by Friendly Staff, and Benefits for SPG members This hotel was built by some less impressive contractors judging by the workmanship. However, the shortfall on the hardware has been well compensated by the friendly staff, and how eager the hotel is to take care of their members. When I stayed in the hotel, I feel like at home. That says a lot about the service. The staff in the lounge are particular accommodating to my needs. I did notice that they were friendly to essentially everybody. Way to do Xian Westin! I highly recommend this hotel if you are not too picky about the little thing like oversized light for the night stand, and dark rooms etc. BTW, you'll get the full benefits of being SPG member here - free breakfast for you and your companion, free internet, free use of lounge, and the list goes on. Isn't that what really matters at the end? June 22, 2015
Rated 5 out of 5 by Nice stay, unforgettable memory Recommended by colleague. Good location. Nice service from Reception. Unique architecture style. May 12, 2015
Rated 5 out of 5 by Great Hotel --- highly recommended i stayed at the Sheraton Xian the night before, which was a terrible TERRIBLE TERRIBLE experience. To make it worse, the stay was not even recorded in my account. It is too bad to write a review about that Sheraton. I then called the Westin Front desk and spoke with the Assistant Front Office Manager (Brunk). The way he dealt with guests was so professional, which reminded me a lot of the GM of Shanghai Westin. We had a really nice stay. Everything at the hotel was great ! Bruck is an outstanding manager and should be able to move up ---- We ended up to stay for a few more days. This hotel also has a very unique floor plan and is near other attractions, with a cool night view from the Lounge. April 18, 2015
Rated 3 out of 5 by Good location Good location for tourist. lots to see around the hotel area. Breakfast underground is not a good start for the day, restaurant is very dark. February 2, 2015
Rated 1 out of 5 by Worst Hotel in my entire SPG experience! Westin Xi'an is extremely disappointed in the following areas: 1. Facilities Dysfunctional - Aircon was broken, Washroom water problem, telephone broken down, very dark and cold room, etc. 2. Staff team Insufficiency - have to call them 3 times for a simple fix; very impolite staff; no respect to customer at all. 3. Business Unfriendly - Internet extremely slow! 4. Overall Low Comfort Level January 24, 2015
Rated 5 out of 5 by Most preferred hotel in Xi'an Was always warmly treated by hotel staffs. But I think Westin Xi'an need to improve the service quality of the Japanese restaurant including the food itself . November 12, 2014
Rated 5 out of 5 by Fantastic Property Excellent location, beautiful interior and great ambiance. Vito and Sergio made my stay extra special. September 29, 2014
Rated 5 out of 5 by Hotel location is good. Not easy to get a Taxi. Hotel may consider to have staff assist guests to get a Taxi. September 11, 2014
  • 2015-07-29T16:16:07.760-05:00
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