Rated 5 out of 5 by Michael71 Hotel location is good.
Not easy to get a Taxi. Hotel may consider to have staff assist guests to get a Taxi.
September 11, 2014
Rated 5 out of 5 by wisdom67 excellent thank you
very good and freindly staff. great room and wonderful executive lounge
August 30, 2014
Rated 5 out of 5 by Herminator Best Hotel in Xian!!!
Westin Xian is located right at the center of all the historical sites. It is right in front of Dayanta! I love the view and location. It makes sightseeing, shopping, dining extremely convenience. Quijiang is known among foreigners as the Beverly Hill in Shannxi. The part I like the most of Westin Hotel is the staff. They are courteous and friendly. Services are timely and professional. I would strongly recommend this hotel to anyone who visits Xian the first time. By the way, we ran into Kobe Bryant the basketball superstar at the hotel!! If this hotel is good enough for Kobe, I bet it is good enough for most of us!!
September 19, 2013
Rated 4 out of 5 by RD60 Diappoinment
The rom furniture needs to be improved to provide comfort. There is not one comfortable cair in the room.
The Excutive Lounge fod at night needs much improvement. This hotl ha gone to serving the same items night in and night out, all of which are not very good. The chef needs t learn to cook the food completely also. Many timesthe B-B-Que chicken was not cook completely. Also they need to learn what over medium easy mens when it comes to cooking eggs. To many times the yokes are hard or broken.
August 3, 2014
Rated 4 out of 5 by cyong43 The Chinese food was excellent !
Most convenient hotel in Xian. The food was excellent. Will stay there again on my next trip to Xian.
August 7, 2014
Rated 5 out of 5 by NIZAA This hotel has great features
This hotel has great features,
but many rooms far from entrance.
August 3, 2014
Rated 4 out of 5 by DaveATX Excellent hotel located in the heart of the newest tourist area of Xi'an
Facilities are new, clean and comfortable. Staff is excellent and provides first rate personal service.
Food in both the downstairs buffet and upstairs executive lounge was plentiful, but often served cold. Definitely needs improvement.
August 1, 2014
Rated 2 out of 5 by HankUSA Xi'an Westin
I stayed at this hotels for 4 days. I was very exited to visit Xi'an. This hotel is at a very covenience location. Close to the major attraction and shopping mall. This hotel is also newly constructed. I believe is only a year old. The design is very nice. However, I am not sure what is going on, the hotel is re-construction everyway. Everytime we walked by the hallway, it is a very thick of the carpet lint on my shoes and luggages. We have informed the frond desk and their response is this is the "new carpet". Every early morning, the construction begin. Around 8:30 - 9am. you can start hearing very lound construction, The temperature in the room can't be control. It is just the way it is in Xi'an. When we tried to open the window to let some fresh air come in, but the traffic start around 5-6am. It is so hard to sleep if you open the window. We also went to the bar 1st night. When we ordered a cocktail, the liquar was too much. We asked to exchanged one. The waiter is very rude and told us they can't do it. If we want to change, we will still have to pay. We have to ask the manager to help us resolve the problem. The staffs there are not very well trained. Overall, I feel like this is probably the worse SPG Hotels I stayed so far.
January 21, 2013