Rated 5 out of 5 by Engeng66 Excellent hotel
We have always stayed at The Westin Wall Centre every time we visit Vancouver, British Columbia. Our stay was always pleasant with great accommodations, amenities and beds that are really 'heavenly'. The hotel is close to the city center, restaurants and local attractions. And best of all, this is one of the Starwood hotels that is pet friendly, so our dog love it too!
March 25, 2015
Rated 5 out of 5 by happytravellers15 Very Happy Customer.
We stayed at this hotel while in Vancouver for a sports competition. We were pleasantly suprised with the quality of this location. From the very friendly and helpful front desk staff to the cleanliness of the room. We will definitely be staying here on future visits to the area.
March 9, 2015
Rated 1 out of 5 by Ciccina Disappointing
Stayed and ran a 3 day conference on site. Overall Disappointing service. Found bathing suit in the bathroom door from previous guest. Front desk did not seem surprised and did nothing about it. They said the manager would get in touch with me. No one has contacted me. Will never stay there again.
December 11, 2014
Rated 5 out of 5 by Anne35 Great welcome
I came in late and was pampered and received great service. The front desk and the restaurant were great and I slept very well. I will be back again soon!
December 7, 2014
Rated 5 out of 5 by S1978 Always above and beyond
I use this hotel like a second home at times as I must frequent Vancouver for business. I am treated as such. Everyone knows my name and seems to treat me with the difficult balance between "formal" and casual. It still feels like I am in a hotel and a guest, yet I am ever so welcome.
I highly recommend this hotel, not just for the staff (which have been highly trained) but for the impeccable rooms and quality service all around.
December 1, 2014
Rated 3 out of 5 by davidsfo no upgrade, not happy
We can all understand that hotel sold out their rooms, but when they have rooms, and you can still book better rooms on the website, and they tell you that there is no upgrade available, that makes people mad.
November 29, 2014
Rated 5 out of 5 by Shoulder58 Hotel has helpful staff.
Room was very comfortable. Staff were helpful with directions, we needed directions to get to hospital. Not really a trip for pleasure but stay at the westin was very comfortable!
November 28, 2014
Rated 4 out of 5 by Charlie99999 Very Nice Suite
Thanks to Front Desk Rep. Annee upgrades our room to a 14th floor suite. The suite has 270 degree panoramic view, kitchen, and living room.
The salt water indoor swimming pool is also recommended.
I suggest that the hotel should provide some Chinese food because 70% of population in this city are Chinese.
November 16, 2014