Rated 3 out of 5 by guest007 The hotel needs renovation
1) Room arpet has stains
2) Room furniture full of stains
3) Laying couch was dirty: stains and had breadcrumbs on the side
3)Bathroom toillete should have a brush next to it
4)Sufficient toillete paper should be supplied (I ran out of paper several times and had to use tissues)
5) Hallway walls need to be fully painted (it shows patches of paint but they are still dirty)
6) Breakfast choices were less than before. Example: some seasonal fruits were not available - mangos, guaves, custard apple, etc.
7) Loud music late at night is annoying
April 7, 2014
Rated 3 out of 5 by Gandalf No value of being an SPG Platinum
This is the second time I have had the same experience at this hotel. I booked this over a week ago. When I checked in the staff was unaware I was a Platinum preferred guest. When I pointed it out they said I could use the lounge. I then was upgraded to an Executive room. When I asked whether the policy was not to upgrade to a suite they said no suite was available. Given I have had the exact same experience before at the same hotel I can only imagine that Platinum Preferred doesn't mean much at Westin Pune. Very disappointed.
February 28, 2013
Rated 5 out of 5 by Skyver Stay Here Whilst in Pune!
Having spent 2 nights recently at the The Westin Pune Koregaon Park hotel on a business trip, the hotel exceeded all my expectations! I found the staff to be attentive to all my needs and were always trying to be one step ahead in terms of what I may have wanted next! The bedroom was very clean, tidy and well presented with a good sized bathroom. Plenty of complimentary bottled water meant not having to ring for more unlike other hotels I have stayed in India. Food was excellent and fresh.
I very pleasant and enjoyable stay.
March 21, 2014
Rated 3 out of 5 by Freemonster Changed SPG gold benefits
Stayed at this hotel 4 times last year (2012) and this was my first trip from the US for 2013 to this hotel in Pune, India. I expected the same benefits. I had been given access to the club room for breakfast and drinks and was told this time that gold no longer allows this. The service in the club floor is much higher than that the average service in the regular breakfast area. Being there for almost two weeks it was disappointing to lose this benefit. For someone who is used to these benefits at this hotel, having it taken away without warning was a huge disappointment.
March 18, 2013
Rated 5 out of 5 by Hussaini Excellent place to stay and spend time
I really enjoyed my stay, and I should mention the pick and drop travel facilitis are useful.
March 24, 2014
Rated 5 out of 5 by WestCoastZ Great visit March 2014
The staff did a fantastic job. We made excellent use of all of the facilities. Kudos to the folks in the Executive lounge.
March 22, 2014
Rated 2 out of 5 by SteveB Too noisy
I have a room on the front of the hotel that overlooks the lobby reception area. Unfortunately it also overlooks the outside bar, the management of the hotel think that it is a good idea to have very loud music being played in the outside area till very late at night. I have been offered another room, but the question is why should I have to move rooms? I cannot understand how a hotel manager would sanction such loud music that I'd obviously going to upset many guests, which leads me to question the management of the hotel in all areas. Surely the fundamental function of a hotel is to provide somewhere for people to sleep and if the hotel itself is preventing this from happening then you have to question the management. I will not be coming back to this hotel and would also recommend that others don't either
April 11, 2013
Rated 5 out of 5 by quickreview excellent
Unfortunately I was only in Pune a very short time - the room was fabulous and the food and staff were all excellent. I look forward to visiting again
March 21, 2014