Rated 4 out of 5 by Nomarian Excellent Hotel
This is the perfect hotel if you are looking for a place to unwind and relax after a long day of work. The food is excellent and the rooms are beautiful and comfortable. The staff are very friendly and helpful and go out of their way to make sure your stay is a memorable one.
The only issue I had was that the water was not working after arriving after midnight. They were having some plumbing problems and I could not shower or brush my teeth as the water was black coming out of the faucets. The staff did offer to bring up buckets of heated water for a bath, but I was too tired to wait. The issue was resolved the next morning.
January 18, 2012
Rated 5 out of 5 by Dinesh12345 A great place to stay
A great hotel at a great location with amazing staff that strives to Exceed your expectations !
January 15, 2014
Rated 5 out of 5 by AndyOracle Perfect Accomodations for business stay from USA
I have always been a fan of the Westin brand and the Hyderabad location did not miss a beat. Service was impeccable, probably even better than I am used to in the USA. Food was diverse and presented many options for all palettes. Room was always clean, internet service always available. The only most minor of complaints I would have is that the general air temperature in the lobby areas was a bit warm, but heh, it was 100+ degrees outside. Overall, an excellent stay and I hope to be back in the future.
May 23, 2012
Rated 3 out of 5 by SRMUM Staff needs better training
The Westin HYD property is a wonderful property for a Business professionals' needs.
However, the property is heavily let down by the quality and efficiency of its staff. I stayed at this property multiple times, every time there is at least one incident where the staff let the property down.
Below are instances from my latest trip..
1. Checking in @ Front office - The staff who checked me in does not know the Privileges for SPG Gold Member. I casually asked him if I was upgraded to next level (fully knowing it is possible only if available). He tells me in a demeaning manner that upgrade is only for Platinum.
2. Concierge/ travel - Every time I need a hotel car, I call ahead from the room to arrange for a ride. Despite the call ahead, when I come down no one has a clue about my booking and I am kept waiting for a car.
November 6, 2012
Rated 5 out of 5 by AD23 Great Service
I spent the week of New Year's with my family here. The Duty Manager Nehru Dharmakari made everything about my stay special. First rate service.
January 7, 2014
Rated 5 out of 5 by Shani Comfort with an ease
I would talk about people, i would appreciate the staffs of this hotel.
i used to meet 3 people at night.
1- Jiju, The moment i reach to the bar area he knew what i need and served it with no complains. excellent in his skills.
2- Soni & Deependra .. people who always helped me with any of my hotel needs instantly.
3- every morning i had to rush to my office and my venue managers (Prakash & Raj) never left me unnoticed and made sure that my breakfast is ready on time and i am good to leave with a healthy breakfast.
These people have made my stay very comfortable.
About Hotel, no doubt it is the best one in town with a very nice pool and garden aside and a lovely view to pool from both Prego and the Lounge area.
I would love to be there soon on my next visit to the city.
I hope my thanks and best wishes to the Hotel and staffs would reach positively.
May 18, 2013
Rated 5 out of 5 by DaveFromIreland Fantastic Hotel
I checked in during the middle of the night, and the staff were wide awake and extremely pleasant. Room was stunning, clean, fresh and extremely relaxing. Sound proofing was very good, with only a little road noise. The free shuttle service to the office was fantastic, saved me so much time and messing around. I'm a fussy eater, and I found the breakfasts and dinners in this hotel better than the majority of hotels I've ever stayed at.
They also had a shuttle to the airport which was great as I didn't have to wait around at all.
I'd go back to this hotel in a heart beat.
December 12, 2013
Rated 4 out of 5 by URAM Westin Mindspace Hyderabad stay
The stay was very comfortable; food was excellent. Staff was very friendy and curteous. The live music in the lounge from Jack and Jessica was the best feature of the stay! Will recommend this Westin to anyone anytime!
May 21, 2012