Rated 4.6 out of 5 by 91
Rated 5 out of 5 Best Business Hotel experience
Stayed at Westin Hyd for a night. Wanted something in the middle of Hitec City and yet easily accessible by my business visitors. Overall a very good and frill free stay. Great business amenities. Good quality sleep and very good food. Would definitely recommend and make it my main business stay at Hyd.
July 28, 2014
Rated 2 out of 5 by Masih Poor Housekeeping
The so called Best of Starwood Brand - "Westin" miserably lacking basic cleanness & failure of responsibility / supervision chain.
SPG Lounge is not manned professionally & dedicated supervisors are on the move & stewards are ill trained.
Duty Manager response to complaints was grossly irresponsible & reconciliation talk or ear drop by seniors was expected but seems such complaints so regular so it was not even escalated or given any concern about.
May 27, 2014
Rated 4 out of 5 by Sups A nice quite escape at Hyderabaad
I liked the hotel, it is on a quite street with good sized rooms and average sized bathroom. The staff and breakfast were good.
This place is completely out of the hustle and bustle of the city. I had a very comfortable stay.
July 20, 2014
Rated 5 out of 5 by JimKoch July 2014
The Westin lived up to its usual standard for comfort.
July 21, 2014
Rated 5 out of 5 by Gopakumar Excellent hotel
Excellent hotel to stay in hyderabad.
July 18, 2014
Rated 3 out of 5 by KJKALMA Overall decent score
Staff is very hospital, restaurants are of high quality standards, fitness somewhat limite.
Hotel room is what you expect from a hotel on this level. Unfortunately I forgot to ask for a bed suitable for a belly sleeper.
July 15, 2014
Rated 3 out of 5 by SRMUM Staff needs better training
The Westin HYD property is a wonderful property for a Business professionals' needs.
However, the property is heavily let down by the quality and efficiency of its staff. I stayed at this property multiple times, every time there is at least one incident where the staff let the property down.
Below are instances from my latest trip..
1. Checking in @ Front office - The staff who checked me in does not know the Privileges for SPG Gold Member. I casually asked him if I was upgraded to next level (fully knowing it is possible only if available). He tells me in a demeaning manner that upgrade is only for Platinum.
2. Concierge/ travel - Every time I need a hotel car, I call ahead from the room to arrange for a ride. Despite the call ahead, when I come down no one has a clue about my booking and I am kept waiting for a car.
November 6, 2012
Rated 5 out of 5 by JKhattar A stay...that makes you feel like home
It was my first stay @ Westin & I'm pretty satisfied. As i have special dietary requirements, the chefs over there take good care of that.
Overall stay was very comfortable and I'm satisfied with the services offered.Value for Money..
July 11, 2014