Rated 5 out of 5 by Yes30 Love this hotel
The hotel facilities were beautiful, the whole surrounding area. The staff was very nice, attentive, and helpful. Would definately recommend it and stay again.
April 15, 2014
Rated 2 out of 5 by Texan78 Overpriced and dirty
Carpets in hallway so stained they need replacing. Large bleach stain on carpet in front of room. Room did not contain facial tissue and was never replaced during stay. Only one robe in room. No slippers. No mini-bar. Room and hallways felt unclean. Valet staff was on hand at door only 1 out of 6 times.
April 14, 2014
Rated 3 out of 5 by Evelyn14 Check-in was horrible, but otherwise a nice Wsetin
I had reserved a room with 30,000 points.not only did they not recognize me as a Gold Starwood member, they gave my room away to someone with the same last name. Two people worked to check us in, leaving to go somewhere to remedy the 'human' error.
April 14, 2014
Rated 2 out of 5 by glass29 Room was not serviced
I left the room at 7:30 am and returned at 9:30 pm. My room had not been serviced, my breakfast tray was still in the room. I never put out the Do not disturb sign. I did not sign up for the Go Green program.
April 11, 2014
Rated 5 out of 5 by eivan Wedding trip
GREAT STAY! GREAT time! Westins are my favorite.
April 9, 2014
Rated 2 out of 5 by nmfire This hotel was noisy.
We could hear next room conversations from bathroom. Dog next door was left unattended and barked. People congregated in the hall late at night and laughed & talked loudly. AC was difficult to operate. Inadequate parking. Lots of parking for compact cars but they parked in the other lots leaving larger cars to park at the mall.
April 7, 2014
Rated 5 out of 5 by blinky Great Staff
The staff there is awesome, Dee and Amanda always insure great service when I'm there. Very clean hotel Bar staff is excellent both Isaac's are very helpful
April 3, 2014
Rated 5 out of 5 by DS212 Great hotel-- rooms, lobby, staff
I've stayed at this hotel maybe 10 times and it's consistently great. The rooms are very nice and comfortable, and the lobby is super attractive and fun to walk through. What really makes a difference is the staff -- the people at the front desk, and the housekeeping staff who cheerfully bring me extra duvets, pillows and the fan that I ask for to have white noise on the road. THANK YOU for always being so cheerful and wanting me to be comfortable. Amanda and everyone else at the desk who knows what a high maintenance traveler I am and always take care of me and seem genuinely happy to help me-- THANK YOU
March 5, 2014