Rated 5 out of 5 by axj25 Great hotel
Second time that I have stayed here and is an excellent hotel. I was recognized as an SPG member this time and received excellent service. I stayed about a year ago and was not that pleased with the SPG recognition. Central to business areas and would recommend this hotel.
July 6, 2014
Rated 5 out of 5 by GL0ST4R Great guest relations especially at executive club
Great room with great view. Facilities are by far the best in Lima, and location is great for business traveler if you need to travel across the city. Food is also great at Maras. Spa and Gym is good enough.
Service level was consistent and superb especially in the club. Cynthia (guest relations manager at the club) was the one whom I trusted the most over my 2 week stay there: what I value is how the hotel manages problems of its guests timely and properly.
Definitely would choose this hotel again. Strong recommendation for biz traveller.
August 26, 2013
Rated 5 out of 5 by IRELANDSMAN TALL SLENDER--ELEGANT
We have had 3 great days in this very fine hotel staying in a luxurious suite on 28th floor.
The EXEC lounge is dramatically beautiful.
Concierge is so discreet and professional.
This is a very fine hotel clearly with a great General Manger at the helm.
Maras delighted us with its food in a fine dining style however there are definite service issues that need to be given attention as well as not being able to get VERY COLD sparkling water as it is not held in a fridge.
More training is required with some staff.
No one appeared to be in charge in Maras---at no stage did any member of management come to our table and see if dinner was being enjoyed..
In the Exec lounge the HOT food at breakfast is very disappointing--small issue clearly fixed with imagination.
I look forward to returning and strongly recommend
January 21, 2013
Rated 5 out of 5 by vitonyc The best hotel in Lima
The Westin Lima Hotel is great!..their Top Hotel Staff makes you feel welcome and important at the same time...Johanna from "Express services" made my stay very comfortable by helping me with minor problems that were solved immediately...my spacious and elegant room had great views of modern Lima and the executive lounge,Restaurant,Spa and swimming pool are worth the visit...I will definitely come back.
April 17, 2013
Rated 5 out of 5 by Oibaf Awesome
I am lucky to stay here twice a month, and I have to say it is GREAT!
April 4, 2014
Rated 5 out of 5 by BCGuy2014 Terrific stay
Our stay at the Westin Lima last month was exceptional. A fantastic way to wrap up a long travel adventure. We knew little of the town - had no idea of areas to visit, sights to see or restaurants/bars to enjoy. The concierge staff - in particular, Steven - were incredibly helpful. On Day One, in fact, he took the time to explain the hotel's location and how to traverse the city fully. We were likely only checked in for mere minutes when our entire trip was planned - and reservations made without any effort on our part. We would return again to the property - without a moment's hesitation - because of the incredible service.
March 11, 2014
Rated 5 out of 5 by Volkswagon1 one of the best Westin Hotels
I would like to say that this Westin sets the bar for all of the Westin Hotels I have stayed at. From the facility, the rooms (please note I have not stayed in the stadard room as I always have been up graded), and the staff remind me of staying at the St Regis! It is not in the down town area but that would not deter me from staying at this hotel. Even the high end resturant is fantastic and worth the price!
July 12, 2012
Rated 5 out of 5 by ArgConsultant A place were you can feel at home
I have spent a long season at the Westin Lima for business purpose. In all of these months I have felt at home like never before at any hotel.
A special mention to the staff at the Executive Center, which really make the difference by offering 101% of themselves to make the most for guests.
No doubt where I'll be staying the next time I am flying to Lima!
July 15, 2013