Rated 4 out of 5 by Alabama2012 This hotel has outstanding service
Front desk offered excellent service. I would receive my request within a very short time frame. The Hotel web site appeared to show a swimming pool which was available for lap swim, but in reality, the pool was only for lounging. Food and conference rooms were excellent.
October 22, 2012
Rated 5 out of 5 by NM1815 Great Personnel
Upon arrival we had minor issues (room view, one missing robe) but the staff fixed this promptly. Everyone at this hotel was wonderful, helpful and friendly. Thank you for everything everyone! JF, you're the man thank you for making our stay worry-free and very enjoyable!
May 10, 2012
Rated 4 out of 5 by FrequentTravelerSF No HD channels available
The hotel is fairly new or recently renovated. It is a great location and is close to many amenities.
The only disappointing feature was the small television and the lack of any HD channels. This is very surprising considering the new or renovated condition of the hotel.
May 28, 2012
Rated 4 out of 5 by Carlos21 This hotel is conveniently located between downtown and Old Montreal
This hotel certainly met our needs for a weekend getaway. Very clean and the staff were very helpful especially the bell hop team. They were great. it would be been nice as a SPG member to get some discounts on food and accomodation especially after booking two rooms.
August 13, 2012
Rated 5 out of 5 by JeffPA Another terrific visit...
For personal and business visits, the Westin has become my primary hotel in Montreal. The location is ideal, the facilities is clean / comfortable, and the staff has always taken extra steps to make sure we have a good stay. Merci beaucoup!
July 3, 2013
Rated 4 out of 5 by Muffin has a good location
Found items under the bed from a previous client which indicates uncleaniness. A housecoat in the bathroom was stained.
The meal in the restaurant was awesome, although it took 1 1/2 hrs. for it to be served & we had a 6 yr. old with us. Enjoyed the pool & hot tub.
March 13, 2013
Rated 5 out of 5 by McA43 Nov 27-29 meetings
The hotel was as I expected it would be --excellent. What impressed me most was the quality of the food served at the buffet. Preparing food for that many people & maintaining e very good quality is a big challenge. Your hotel kitchen staff did an excellent job
December 2, 2012
Rated 4 out of 5 by NZJR issues with Room
A couple of problems; first, why is it always so difficult to get cold water from the taps at the Montreal Westin. Often the cold water tab gives lukewarm water at best. Also, the tv remotes do not seem to have a sleep timer function which is a real drawback.
March 8, 2013
Rated 5 out of 5 by NYRangers Favorite Starwood property
The Montreal Westin is my favorite Starwood property. I have stayed at this property several times and each stay has been perfect. From the professional staff, to the great SPG recognition, to the terrific amenities, everything at this hotel is just superb!
August 23, 2012
Rated 2 out of 5 by adam48 Not up to normal Westin standards
First, The concierge was excellent. They offered excellent suggestions and easy directions. The rest of our stay was disappointing. First, when we first went to our room a box of garbage was in front of the door and not picked up until the next day (even after a call). Our room was not cleaned until after 3 (with a call) on one the days of our stay even thought we were out all day. The so called complimentary glass of wine was not given when we went to dinner in the restaurant....a seperate menu was produced from which we had to buy an apppetizer. We wanted appetizers from the main menu and a curt waiter made us feel very much like second class diners. Instead of enjoying dinner, a bottle of wine, etc we walked out and ate in a very friendly and excellent restaurant in town.
The pool is really not big enough for swimming and so disappointing and the workout room is adequate at best compared to other Westin's. When I come back to Montreal next year I'm certain to find another hotel to stay at.
I never felt like a gold SPG member.
September 2, 2012
Rated 5 out of 5 by WellRested2013 A Great Night's Sleep
My expectations were surpassed. The bed was awesome with the incredibly soft sheets and the many different pillows. It was a great night's sleep. The heavenly shower was just heavenly.
August 8, 2013
Rated 3 out of 5 by krt1 Adapters
The front desk could not arrange a suitable electrical adapter " plug " for European plugs but asked to get one from an electricity shop.
Could not be that difficult to arrange : to hire or even sell one.
Business center costs above European level.
November 7, 2012
Rated 5 out of 5 by Dominick01 Westin is THE PLACE to stay in MONTREAL
I have stayed at several hotels in Montreal, and I always find myself returning to the Westin. The location, stafff & rooms are all perfect. Valet service is excellent. Highly recommend this hotel. Have fun. Montreal is a great city to visit & live
November 14, 2012
Rated 5 out of 5 by Conference2013 Great Experience while in Montreal for work
Excellent staff, answered every question with detail and with a smile. Very comfortable room, and work out facility is clean and updated. Its also very neat to look up and see people swimming on top of you!
Thank you for a great few days!
May 2, 2013
Rated 4 out of 5 by kkf114 Great Choice!
Le Westin Montreal has the best location on the edge of Old Montreal nearby Notre Dame Basilica, across the street from the Metro, a SUPER USEFUL concierge and GREAT RATES!!
I would absolutely recommend this hotel to anyone visiting the city.
September 6, 2012
Rated 4 out of 5 by andy7 Great Hotel
the best in Montreal. Staff is excellent, room was upgraded upon arrival, gym and pool are very nice. Our fridge went out but they brought us a new one right away. TV broke and it was fixed immediately. The only place I stay in Montreal...
August 16, 2012
Rated 5 out of 5 by Dax64 Great Stay In Westin Montreal
We had a corporate function at the Westin Montreal and as ususal the Staff was greaty and the food was good.
August 26, 2013
Rated 5 out of 5 by dolphinslaxer Great Experience
very nice stay - great staff, buffet for breakfast, excellent gym, fantastic location - Old Montreal is less than 10 minute walk
August 19, 2013
Rated 3 out of 5 by Whynot Hotel has an excellent location - Old Montreal
Beautifully appointed facility - rooms very comfortable and clean. Valet staff superb; desk staff very friendly. Hotel food sub-par (which was unfortunate for the wedding reception) - best to find a local restaurant for 'all' meals.
August 29, 2012
Rated 5 out of 5 by Beny66 Excellent Stay!
My overall experience with the Westin Montreal is very good. I spent the weekend with my family to check out Montreal and we ended up spending more time in the hotel. The staff was extremely friendly and helpful. We had a smaller room on a higher floor, and the room seemed different from what we had in our reservation records, so we requested to be moved to a more different room and they did give us not only one larger room but two rooms at the price of one. The rooms were good, clean, quiet and spacious. The main note is about the bed which is extremely comfy at the Westin... The overall hotel decoration is just excellent. The Location is great (Vieux Port), close to everything... The food was also yummy! I recommend `the Cote de Veau`` But, perhaps, in my opinion, the most impressive part of the hotel was the pool particularly if you are traveling with kids... mine have spent a wonderful time swimming.
Westin Hotel Montreal is definitely one of my favourite destination in Montreal. I would recommend it to everybody, and particularly families with kids.
February 18, 2013
Rated 5 out of 5 by kabader2 Incredibly helpful staff
From the time I got out of the cab, someone was there to answer any questions I had. When I made a request for a very early wakeup call, the person at the front desk called to make sure I got the call and if I needed anything!
October 23, 2012
Rated 5 out of 5 by WillyMac Classy hotel which facilitated my businss objectives
Strategic location in the city, between old and new sections......was initially concerned about room in one tower and meeting area in another, but flow was quick and easy.......the bar worked well for meeting clients......
September 29, 2012
Rated 1 out of 5 by SADPlatinum horrible experience
this is not a true westin as compared to the otehrs i have stayed in
have you ever had a suite with no bathtub?
I do not believe platinum members get the respect and fulfil their needs like other Starwood properties.
June 28, 2012
Rated 4 out of 5 by bobbyz good value
Very good stay. Room was ready and given somewhat of an upgrade for gold member. Staff was polite and helpful and finally friendly. Front desk staff is well trained. Pool is small but gym is good.
April 30, 2013
Rated 5 out of 5 by Quattro Exceeded my expectations
One of the best starwood properties for business travel. Staff is welcoming, rooms are extremely clean and comfortable, and it's always nice to have great dining just steps away.
June 1, 2013
Rated 5 out of 5 by Kelly76 great location...great room!
Hotel was located perfectly between downtown Montreal and Old Montreal.
Staff was great. Hotel is modern, clean and very comfortable. Stayed with my husband and young daughter..will stay again!
July 5, 2012
Rated 5 out of 5 by Brucy Excellent Hotel
We had a wonderful stay at Le Westin. The valet guys were excellent along with room service. The staff were very accomodating. room was very big and very clean.
June 26, 2013
Rated 5 out of 5 by SamSam the bed was AMAZING
Besides the king sized bed, the comfy blankets, the soft spa-like music playing when we entered the room, it was the friendly service and excellent location that really sold us on this place.
June 27, 2012
Rated 5 out of 5 by BonnieRae Loved my stay!
I had a wonderful expeience at the Westin in Montreal. Totally within walking distance of everything and the staff members were so very welcoming and accommodating!
June 20, 2013
Rated 5 out of 5 by Harryg Great Stay!
Very Last minute reservation , Montreal Grande degustation , was being held and decided with my wife to stay the night , eveything went without a hitch , we had a great night , Thank-you
November 14, 2012