Rated 5 out of 5 by Gmal Consistent strong delivery
As always the stay was pleasant with the service orientation extremely visible and causing delight. Look forward to coming back here
September 10, 2014
Rated 5 out of 5 by GauravEric A surprising stay!
During my rushed business trip in Mumbai I decided to stay at the Westin, primarily due to it's convenient location in Mumbai, but also because I had heard a lot about everything Westin had to offer. I was not disappointed! I ended up getting an expreience I had no bargained for! Everything was top noch, the ambience, the rooms, the facilities. Having stayed with a few hotels in Mumbai, I can easily say that Westin is now on top of my list of hotels I would like to pick. This makes me wonder on how good the experience might be in tourist centric countries, maybe I'll have to go and check myself!
PS: A special shout out to your Westin Mumbai staff, on how diligent, helpful and on top of their game they are. Keep it up guys!
August 26, 2014
Rated 5 out of 5 by bobbishot Most efficient Hotel I have ever stayed
Would have to be the most perfectly operated hotel I have experienced in all aspects and would love to return should I have any business in Mumbai in the future
Perfect staff and service i could not fault
Thank You….. it makes a difference!
September 2, 2014
Rated 1 out of 5 by MrWeir Terrible
Terrible. 5 rooms booked, arrived at after 16 hrs of travel at 2am, only 1 room was ready. To be told 1 hour later they could only arrange 3 out of the 5 rooms we booked, 2 of our business party had to share 1 room, the other 2 guests had to share a suite with a camp bed in the living room. Staff were polite, but couldn't resolve the issue Not what you would expect from the SPG, I'm returning on the 30.08.2014, I hope to have a better experience.
August 28, 2014
Rated 5 out of 5 by djstocko One of the best
Just returned from my 4th stay at this hotel. Excellent position very close to the Exhibition Center, but not too close to the main city center.
Being an SPG elite status, I was once again upgraded to a suite, which is just perfect. Large living area, and what can you say about the "Westin Heavenly Bed", except that its just Heavanly.
Staff are very professional, not intrusive, but are there when needed.
The Spa itself deserves top marks. Absolutely Heavenly again. Very well equipped gym, and pool area.
March 20, 2012
Rated 5 out of 5 by onomitro A place to roilout after a hard business day
A thorough relaxation after business workday and nearness to airport/suburb corporate hotspots is what makes Westin Mumbai a place of choice. The green sights on the eastern side fringes, adds up to the rejuvenation quotient . A thumbs up to the hospitality given and the cordial attitude, despite my short stay. I feel that I should also give a special mention of the front desk who understood my needs and took care of room allocation based on preference.
August 24, 2014
Rated 5 out of 5 by nrja Wow experience!!
They upgraded me to a large suite with floor to roof windows, best views of Mumbai. The suite was the largest I have seen at any Westins, huge sectonal sofa, dining area, seperate bedroom and large bathroom as big as a normal large hotel room.
I still can not believe how well the suite was laid out, and I will be forever amazed at the room and Service offered.
July 9, 2012
Rated 5 out of 5 by StationaryTraveller I went to India No.1 of the SPG 12 - Fantastic hotel
Fantastic Room Condition
Fantastic hotel food
Privilege Card Valid
Hotel staff very friendly
Fantastic club lounge
I spent 5 nights at this hotel
I strongly recommend this hotel
October 22, 2011