Rated 5 out of 5 by CRP4 Great Place To Stay
I just got back from a 4 day stay at The Westin Beach Resort & Spa. The location is perfect. You are within walking distance of everything that is situated along the beach, but far enough away that you are not in the midst of all the noise. Our room was a beachfront room, which was amazing. All of the staff we came in contact with were nice and helpful. I especially want to highlight the help we received at the concierge desk by Molly( I believe her last name is Erickson). She was very kind and helpful. She patiently and enthusiastically answered all questions we had to help us plan our stay while in Fort Lauderdale. I also want to highlight Girlline. She is a hostess at Shula's on the Beach. Every morning she greeted us with a pleasant smile. She too was very kind and answered any questions we had about the hotel or Fort Lauderdale. The only gripe I have with my stay is the lack of wifi service. Yes, wifi service is available in the lobby for free, but for use in your room there is a daily fee. I believe that for a hotel of this caliber, and the fact that we are living in such a tech driven society, the use of wifi throughout the hotel should be made available to all guest. To have guest, especially StarPreferred Members, pay an additional fee to use wifi in their rooms is somewhat of a turnoff. If we are going to pay, at least add the cost of wifi to the daily room rate. Again, other than that inconvenience, everything else was great.
April 10, 2014
Rated 4 out of 5 by Nibbles8989 Great location
What can I say...this hotel is right across from the beach and you can get to ocean by crossing a sky bridge from the hotel pool area. The staff is friendly and helpful. The room is clean and updated. Overall, the hotel is chic and modern, also very close to all area attractions and night life. It is however expensive to stay here. The onsite restaurants are all on the expensive end. Internet access is extra and you can't opt out the $28/night mandatory valet parking fee.
April 13, 2014
Rated 5 out of 5 by Granite This hotel was the perfect destination
Our conference was a huge success with the service provided by the Westin staff. This hotel location provided the beach at the end of day and the gorgeous sun rise each morning.
April 13, 2014
Rated 5 out of 5 by Edgreg Very Enjoyable Stay
We thoroughly enjoyed our brief 3-night stay. The room was beautiful, clean and comfortable, although we found the beds too soft for our liking. The staff was courteous, professional and very helpful, especially Violina at the pool bar and Kevin in charge of chairs and towels also at the pool. We would definitely stay here again.
March 22, 2014
Rated 3 out of 5 by Bigguy58 Service was poor on the room
I am ok with reusing towels but I would expect my bed to be made and have new coffee for the morning. I called the first day for this minimal service and did not receive this basic service the rest of my stay. You have a great location and nice facility but found service to be below average. The car service was about the only good offering.
You can do better with very little extra effort!
April 9, 2014
Rated 3 out of 5 by BW50 After Cruise stay
Had to call for turn down service all three nights. Pool closed at 3:00PM one day for an event! Rooms need updating...painting...bathrooms offer no real privacy. Clock radio was disconnected...lighting in bathroom was awful!
April 10, 2014
Rated 2 out of 5 by truman0804 Dated hotel, unresponsive staff, unfortunate experience
I stayed at this hotel on business. When I first entered my room, I was met with a foul odor and a loud rattling noise coming from the AC unit. I called down to request a new room and was told nothing was available. I informed them of the problems, and they said they would send maintenance up. After waiting from 9:00 PM-10:00 PM for someone to come, I called down to tell them I could no longer wait and needed to go to bed to ensure I was ready for meetings the next day. The noise and smell did not make for a good night's sleep. The next day, I again inquired about a new room and was again told the hotel was full. They said they would send someone up after housekeeping left that day, but when I returned the noise still existed and the room still smelled. Also that day, I received towels from housekeeping that smelled strongly of vinegar. My request for new towels and a new room were once again ignored. My departure was set for the next day, so I no longer bothered to request relief, as I felt that it wouldn't be coming. Very unhappy with the facility and service. Would not recommend.
April 10, 2014
Rated 5 out of 5 by John63 Great beach location
We stayed here the night before our cruise and the day that we returned from our cruise until flying home that evening. Had room ready for us early on the day returning from the cruise. Great beach location and friendly staff. Cab ride from airport was $27 with tip and from port $18 with tip. Plenty of restaurants and stores within walking distance.
April 8, 2014