Rated 4.1 out of 5 by 258
reviewers.
Rated 4 out of 5 For the type of hotel, some things were missing
For the price, internet should be included. Also at the very least, a continental breakfast should be included. There was mildew on the tiles in the bathroom.
the staff was very pleasant and helpful. Immediately responsive. I like the "green credit". The surrounding area (walking distance) was not pleasant as evening approached. Vulgar people, drunk people, no family type places for me to take my daughter to as we walked for a reasonable, quiet supper. So we ended up with subs. Also, only one complimentary water in the room for a room for 2? and $2 for a small bottle of water. No thanks, we went to CVS and got large bottles for half the cost.
June 17, 2013
Rated 4 out of 5 by TreesFloridaAttendee15 Excellent stay with one issue that needs help
The hotel was very clean and the decor was upto date. The bed was extremelt comfortable and the amenities were nice. I liked the option to opt out of maid service in exchange for a $5 voucher for Starbucks. The only real criticism i have is the extremely long wait for valet service. At the end of each program the line to get your car was well over 45 minutes. The staff was working hard but severly under manned. I do not understand how management could not schedule sufficient staff when they knew that a hundred people plus will be looking to get their car all at the same time. The 4 guys that were running for the cars were always friendly but visibly overwhelmed.
June 14, 2013
Rated 5 out of 5 Excellent
We live in the Keys & like to come to Ft Lauderdale beach a couple times a year. We have stayed at numerous hotels but the Westin is our Favorite!! Location Is perfect, pool is nice, staff is super friendly, rooms are super comfy, clean & we love our ocean view! Love having Shula's downstairs as well. Anka is great!!
June 17, 2013
Rated 1 out of 5 I would not stay here again
Rooms not cleaned until after 3pm. Not enough towels not enough shampoo, slow valet., What appears to be a frig is actually a cooler so nothing is kept cold. No real empathy from staff regarding issues.
June 17, 2013
Rated 5 out of 5 Room with a view
We stayed on our way to and from the Carribean, and it was wonderful. The ocean view rooms were terrific, the bed was comfortable, and the staff were very pleasant.
June 17, 2013
Rated 4 out of 5 Stunning Views
Great location for a conference. Beautiful views. The only drawback was the conference rooms were freezing cold.
June 17, 2013
Rated 5 out of 5 Lanai room makes all the difference!
Went to the Westin hotel for Father's Day weekend with wife and two kids (3 & 6) not expecting anything out of the ordinary, but had one of the best experiences at a hotel.
At check-in we had the option to upgrade to a Lanai room for a fee and I decided to do it since the hotel does not have any balconies. This was key to making our hotel experience so much more fun. The fact the back of the room opens to the pool is great, but opening into a furnished patio with privacy curtains is Awesome. The room also had a mini fridge for personal sodas and juices.
The service at the hotel is fantastic and very friendly - specifically the pool service. The Spa was very nice and gym had all the amenities.
Location is perfect. Bridge to cross the street to beautiful section of Ft Lauderdale beach (not crowded) and 5 minute walk to Beach Place for some fun restaurants and shopping.
We used the kids club for some alone time, and Judy took great care of our little ones who were excited to go both times - once on Friday morning, then on Saturday night.
The only issue we had was a long wait for our food at breakfast and not getting items we asked for.
All in all a very pleasurable mini vacation away from home.
June 17, 2013