Rated 5 out of 5 很有情调的酒店
May 17, 2013
Rated 5 out of 5 by Cola Great experience
Great service, great hotel
April 11, 2013
Rated 4 out of 5 by Apecalvin Nice rooms and a good location, but could do with a better Executive Lounge and SPG Platinum recognition
The best thing about this hotel is its location. It sits right above a swanky mall, which is served by a subway station right at its doorstep. This means two things. First, you have a nice choice of restaurants - including a cosy cafe in the basement serving Taiwanese fare, a reasonably-priced Japanese restaurant on level 4, and Honeymoon Dessert Cafe on the ground floor, which serves Hong Kong desserts. Secondly, you don't need to step outdoors to access the subway system, which is the easiest and safest way to get around Shenzhen. There is a subway-access through the basement of the mall. In addition, I also really like the decor of the room. While essentially very Westin in concept, the dark green feature wall above the headboard is very modern and very oriental all at once, and lends character and depth to the room. What I'm not crazy about though, is that the Executive Lounge, on the second floor, is completely closed in. One of my favourite Westin Executive Lounges is a newly revamped one, which is similarly located on a low floor, and has large windows overlooking the swanky Pavilion mall, that run the length of the lounge and even has a bacony at each end, allowing in a generous dose of natural light. I spent a good amount of time in that lounge reading over a cuppa, but I can't see myself staying very long in the lounge at the Westin Nanshan, big and comfortable as it is. Perhaps this hotel would consider this when the time comes for a making improvements to its facilities. Finally, this hotel also needs to work on its SPG recognition. Of the three times I stayed here, usually a booking of two rooms on each stay, I have only been upgraded once. On this last stay, I did not get an upgrade, and the hotel also credited me with only one night when I had two rooms booked in my name and paid for with the same credit card, although this was quickly fixed after a phone call to the SPG hotline in my home country.
April 10, 2013
Rated 5 out of 5 by HOTELSPY 服務進步了
August 21, 2012
Rated 5 out of 5 by CYY96 值得推薦酒店
February 10, 2012
Rated 5 out of 5 by TravelingMark Nice location, great hotel
The Shenzhen Westin in Nanshan has a nice central location with easy access to shops, the subway, and restaurants. The staff is friendly, helpful and the rooms are nicely outfitted. I recommend this hotel for travelers to Shenzhen.
January 14, 2013
Rated 5 out of 5 by SSIEW ssiew
Great staff, especially Exceutive Lounge Fairy and Nicole.
January 18, 2013
Rated 5 out of 5 by Charles Fatastic hotel with great staff hospitality
1. Great location for family - Window of the World and Holiday Plaza meets all your family needs
2. Great staff and hospitality - special thanks to staff in the 2nd floor Executive Lounge to provide all-rounded attentiveness and best service
3. Great SPG member executive lounge - excellent breakfast and business facilities
One area to improve: I noticed that the writing desk of the room quite dusty, which is not Westin standard
April 11, 2012