Rated 4 out of 5 by 26
Rated 5 out of 5 by spgml excellent
Very good location + best bed I had in a week! very nice in room dinner menu as well. Only wish they served all day food after 11pm.
August 20, 2014
Rated 4 out of 5 by wwiillll fantastic experience in Club lounge
nice staffs and good communication skill, the big change in improvement was observed compair with previously.
from this point, i do enjoyed this stay with Westin Ningbo as many stays made before.
August 19, 2014
Rated 4 out of 5 by mikeye good room,great experience
the only regret is that points+cash been offf.
August 18, 2014
Rated 4 out of 5 by zlqchristina comfortable bed & excellent swimmng pool
How comfortable the bed is!
Also there is a lineless swimming pool which gave you a special experience for swimming inside.
The room is on the 12th floor, and the sightview from the hotel is not good because the location is bussiness center.
August 12, 2014
Rated 2 out of 5 by Jules28 Would not stay again
I come to Ningbo for business & normally stay at the Sheraton. I tried The Westin on this trip for close proximity to supplier & also The Westin is reputable worldwide. The hotel was full of local weekenders, it was noisy & I had to more than once knock on the door of next room to ask them to keep noise down. Breakfast was busy, food not replenished & not enjoyable at all. I would definitely not come back to this hotel again, the Sheraton is located further from where I prefer to be but far more comfortable for business traveller.
July 29, 2014
Rated 2 out of 5 by fishingsteve Not well managed
It was a badly managed hotel. I went to have breakfast on the 39th club lounge in the morning. There was no one attending me when I arrived. I had to seated myself. I walked all over and I COULD NOT find any single table was ready. Tables were all left over from previous customers. No one was cleanning and setting up the table. I took a video about the experience I had. I will be very happy to share with management team. It surely was not up to Westin standard.
June 27, 2014
Rated 2 out of 5 by Cha2647 very disappointed
Previous experience with this hotel was very good so I returned for the second time. However it is very disappointing this time.
We booked an executive room, but the pipe clogged at shower, we had to ask for many towels to stop the water came into the bedroom and damage the carpet. We did not want to have people come in to our room to fix it because it was passed midnight and we just wanted to finish shower and go to bed. But next day no one even care to make a phone call asking how we were doing or do we need to get things fixed. When we check out still no one ask how was our stay, it seem to us that no one cares how we feel during our stay, even with this serious problem occured.
We asked for checking out late at 14:00 and confirmed with front desk that it was fine. but at 11:30 housekeeping called and ask when we need the room to be cleaned. lack of communication between front desk and housekeeping.
Its a pity that the service level is this low in this hotel. Although I really like the room especially the bed was very comfortable. But I dont think I would want to go back again.
June 3, 2014
Rated 4 out of 5 by Jorien Nice and comfortable stay
Very nice and comfortable hotel with an excellent breakfast buffet
May 11, 2014