Rated 5 out of 5 by ALZEYOUDI excellent hotel
it is really a good experience to live in westin hotel & spa in Abu Dhabi City. it is a calm and clean>
March 31, 2013
Rated 4 out of 5 by Mans11 This hotel has good view
Great hotel but I come sick because of
Was very cold ( every where ) even the room
We can't swetch off the A/C. And I ask to make check out 12:30 but the staff refused
Even I SPG member.
March 31, 2013
Rated 5 out of 5 by Verified Reviewer This Hotel is just Fantastic
The staff at this hotel can hold their heads high, i truly believe that they have set a bench mark for the other hotels to follow.
The staff are so friendly and helpful, nothing is too much trouble.
The poolside staff were extremely helpful and polite.
The Bar staff in the cocktail bar were very friendly and attentative.
The food that was prepared in the resturant was exceptional, breakfast was unbelievable with so much choice i didn't know where to start, and the qualitity of the food can only be described as exceptional.
The hotel room that we booked was the Premium Deluxe room, from the moment we arrived to the day we left the room was cleaned every day, with a turn down of the bed at every evening, sometimes we were left with apples and chocolates.
The Hotel terraces look out onto the beautiful views of the Abu Dhabi Golf course, which is just outstanding, the ground keepers can take pride in their achievements, it is an exceptional golf course.
We booked to go half board and i would advise all visitors to this hotel to do the same, as the food standards and presentation are just sublime "Outstanding".
This Hotel is the best hotel i have stayed at, i have high standards but they have met them all.
March 26, 2013
Rated 2 out of 5 by Unimpressed Unimpressed
Lack of service, cleanliness, care - overall Lackadaisical
March 25, 2013
Rated 5 out of 5 by Fabien Clear commitment to be among the best
Everything was just fine. From the minute I checked in till that I left the hotel I was served with professionalism by everyone including the janitor.
March 22, 2013
Rated 5 out of 5 by Abhi My first experience with SPG
My first experience with SPG has been excellent. The rooms are big. The view from the room is very good. The service is up to the mark. Its location is excellent. The property of the hotel is very big and clean.
I strongly recommend this property "Westin Abu Dhabi Golf Resort".
February 28, 2013
Rated 4 out of 5 by Vick overall great experience
we were particularly surprised by the quality of food at the westin! the dinner buffet is fantastic!
February 25, 2013
Rated 5 out of 5 by aharisl the hotel is a very nice place for relaxing
the hotel has very nice view on the Golf field and they treat you in a very special way so all you need to do is to relax and your needs will be fulfilled
February 23, 2013
Rated 4 out of 5 by Momo155 Good environmentally friendly hotel
This is one of the few hotels which focuses on recycling and being green and having organic foods on offer.
Also having a power socket next to each bedside table is very handy for charging your electronic gadgets. It's the small things which make a difference.
February 18, 2013
Rated 4 out of 5 by LankyGolfer Great Place for a short break.
Fabulous hotel, excellent food and service. We stayed for a long weekend break and this hotel was perfect for us. The pool area was relaxing and the staff were courteous at all times. The beds are so comfy.
February 17, 2013
Rated 5 out of 5 by Verified Reviewer Thank you!
Everything was perfect! Thanks for the hospitality!
February 11, 2013
Rated 4 out of 5 by Pete65 Wonderful location
The Westin at the Abu Dhabi Golf resort is one of the finest I've stayed at.
Beds are super comfortable, spectaculair view from the rooms. and excellent multi-lingual staff.
Downside from this hotel was the internet connection. Not always full strenght in the room. Furthermore, for a hotel like this it should be free of charge.
February 9, 2013
Rated 4 out of 5 by Activ8 Quality hotel on first class golf course
Coffee and milk not restocked upon receipt of room, quilt cover upside down and half empty bathroom condiments, otherwise all was well
Pool bar service slow
February 3, 2013
Rated 5 out of 5 by switsxything Lovely
It was a pleasant stay. The bed was amazing...i have never slept in a comfortable and heavenly as the ones from Westin.
I like the water element in most areas in the hotel. it gives a very relaxing mood which makes you stay in the hotel all day long.
Food was excellent. although maybe a more variety during lunch will be better. i notice that you do not have much english movie channels...add some more.
February 2, 2013
Rated 4 out of 5 by Verified Reviewer Good sports bar
Great hotel, even when travelling solo as Retreat bar has abundance of sport esp. football - make sure you know in advance what is included Fairways etc as bit inflexible but can order from Fairways and get delivered into bar
February 1, 2013
Rated 4 out of 5 by Caracal Lovely experience
Nice architecture , location, landscaping and food,away from city crowdness
January 30, 2013
Rated 5 out of 5 by MSG56 One of the best hotels!
I've been a world business traveler for the past 20 years and the Westin in Abu Dhabi is one of the best hotels I've stayed in. Very nice room, great view, friendly staff, great food and clean.
January 17, 2013
Rated 5 out of 5 by Jack7829 One of the greatest customer service I've experienced
This hotel is amazing: great infrastructure, beautiful rooms, stellar buffet dining, great spa, great pool, all topped by greatly trained personnel, with one mission: give you a great stay.
The only negative point: the 'heavenly' bed: not our taste, much too soft. But Alexia , housekeeping mgr, has been of great assistance to find a solution. Thumbs up for her.
January 13, 2013
Rated 5 out of 5 by Pam27776 Awesome Staff
This place exceeded my expectations. Laundry was completed the same day!
Food is very good.
Staff is alway courteous.
January 12, 2013
Rated 5 out of 5 by Jann good service
One of the best service from SPG hotels around the world received. A platinum member gives a big thanks.
January 12, 2013
Rated 2 out of 5 by Americano13 Unfortunate
After traveling 15 hours we were met with repair crew in our room fixing a/c problem.
Mr. Nick (duty manager) of course is just a statue. No proper hospitality decision making.
After 90 minutes, and by then 10 pm, the hotel offered to move to another room that was not the same category plus no consideration of common sense to understand that after unpacking for kids it is more trouble than its worth to repack and be shuffled around at mid night.
I argued the room should of been prepped and a/c checked. They had all day since we arrived at night.
Kids picked up food bug and they spent next two days conferring with W/C
January 7, 2013
Rated 5 out of 5 by Rafaeldesp Hotel Experience
Had a great stay. Check in was great, smoth and fast (done by a portuguese lady (maybe Nadine) and Duty manager (Forgot his name)).
Room was amazing but it look like someone forgot to double check it before giving it to me. Bed sheet were not nice, missing tea cups + bags and coffee from nespresso machine. Terrace lamps wasn't working as well.
January 7, 2013
Rated 4 out of 5 by redtee All in one
Great location if you are a golfer that wants to have the opportunity to kick back after a round of golf, either around the pool or in one of the great restaurants.
January 7, 2013
Rated 4 out of 5 by MarwaH I had to ask to be offered
My husband and I had to ask for everything.
We had a problem in the internet connection.
We had a problem in the payment method.
Coffee machine was not working in our first room.
January 6, 2013
Rated 5 out of 5 by UKAUS Amazing service
We found the staff extremely friendly, helpful and accommodating.
The hotel is great and the rooms very good. No request was too much and our children were made welcome by all.
January 5, 2013
Rated 5 out of 5 by Charly04 Hotel and golf
Great hotel and great golf, fantastic buffet restaurant
January 4, 2013
Rated 5 out of 5 by SaEli SaEli
Excellent hotel, sevice and facilities
December 23, 2012
Rated 5 out of 5 by Amina63 Amazing Hotel
Amazing service, friendly staff, modern and comfortable roms & breath taking views.
Conference rooms very well equiped.
I would highly recommend this hotel for conferences, peaceful stays and golfers.
December 21, 2012
Rated 4 out of 5 by Johnno1978 Spotlessly clean and new
Stylish contemporary hotel, spotlessly clean all over. Front staff very eager to please. Unfortunately, the restaurant staff were somewhat slow and lacked proactivity at times.
The bedrooms are excellent, with superb views over the golf course. However, water pressure and temperature (lack of hot water in the morning) is something the hotel needs to look at. ( I was on the 5th floor)
Overall, despite a few minor issues, a very nice stay.
December 17, 2012
Rated 5 out of 5 by MustaKissa Fantastic place for different purposes of stay
One of the best hotel ever! Very friendly and relaxed atmosphere. Here you feel yourself really Welcome, all the staff always helpful and attentive and do their work with sincere smile. For us location was excellent: close to everything, but far from city noise with easy access by car to highways and main attractions. Big stylish rooms with comfortable furniture (maiden from natural materials), pretty nice view to green fields of Golf course. And fantastic restaurants. If you order any set menu in Agadir be ready for extremely huge portions. Breakfast at Fairways exceed any expectations.
Highly recommend to everybody, who looking something special. It's like a calm oasis in the big city, of course with the excellent quality.
Big thanks to all staff and management. Definitely we'll come back!
December 14, 2012