Rated 3 out of 5 by Verified Reviewer Average service
Whilst the quality of the hotel and the rooms were good, the quality of service was distinctly average. Plates were not cleaned away, the rooms were not cleaned until we asked for them to be cleaned and the concierge did not come to visit me until I requested it 4 times! I am not sure I would recommend it to someone based on my experience this weekend.
December 5, 2012
Rated 5 out of 5 by Jackie62 Welcoming staff
We were welcomed warmly at reception and efficiently served. Bags Arrived promptly to our room. The room was very inviting with a wonderful view of the golf course, very comfortable bed with well appointed bedroom and bathroom. Staff at all the restaurants we ate in were very knowledgeable and welcoming, the food was delicious and served with attention to detail. Swimming pool area was very relaxing with attentive staff. We really didnt want to leave and will definitely be back!
November 28, 2012
Rated 5 out of 5 by Smallimi Wonderful and spaciuos, far from Center
Wonderful and spaciuos, far from Center.
The green is awsome. Spectacular new structure and very friendly staff.
November 24, 2012
Rated 5 out of 5 by DD56 Very Nice
This is the nicest place I have ever stayed. The staff was more than helpful and very friendly. The food and service was excellent.
November 21, 2012
Rated 5 out of 5 by binbarq Excellent facilities
Hotel location, facilities and quietness was amazing to me. I really enjoyed staying 3 nights i Westin.
November 17, 2012
Rated 5 out of 5 by bindubai excellent facilities
everything was nice and clean. staff were helpful and i liked being there
November 16, 2012
Rated 2 out of 5 by toofi123 the worse employee ever
-dont apologize for thier mistake
-arrived at three clock and got rooms at 18:30 without apologizing
October 31, 2012
Rated 3 out of 5 by alhosany food
The food variety was great, all type of food from all around the world, but the taste was really disapointing, I had dinner and breakfast at fairrways,I and my family didn't like the taste of the food.
October 30, 2012
Rated 2 out of 5 by Salim Spacious and beautiful rooms
Quite and very nice location with spacious rooms. 2 nice swiming pools.
October 29, 2012
Rated 5 out of 5 by gedawy00 Dr Geddawy
A Nice, new, hotel. Staff are very cooperative. Food is excellant. Swimming pool and GYM are really nice.
I had an excellent short stay in Westin Abu Dhabi.
October 20, 2012
Rated 5 out of 5 by OndrejV Outstanding resort
Beautiful location on a golf course, with attentive and professional staff, excellent restaurants and in-room dining.
October 20, 2012
Rated 5 out of 5 by Whitegoose2012 Evaluation
I had an excellent time in Abu Dhabi while I stay in Westin.
October 18, 2012
Rated 5 out of 5 by Ksharabassy Services & Facilities
- Gym is not available yet
- Check in was incorrect, I had no credit facility although Reception had my Debit Card number and I asked if I should pay any extras, I was told NO, it is fine, you can sign on all your bills.
- Reaction by Hotel Management was very efficient.
October 16, 2012
Rated 5 out of 5 by Darla outstanding service
only downside was one pool was closed for repairs
October 8, 2012
Rated 3 out of 5 by SoincD Some great bits, some bad bits!
Loved this hotel, loved the Moroccan restaurant - great food and really good, knowledgable staff !!
However.... Poor room service :( decided to have breakfast in our room. We'd checked that they had taken the order down right, but It arrival with several items missing. Took four phone calls to rectify. Not impressed !!
October 5, 2012
Rated 4 out of 5 by gregtan Great place for Getaway
I could not find anything that is not satisfying in this hotel. Starting from the room, food and the staffs are all excellent. It is a pity that the fitness center is located at the golf club building, although it is near but in the hot weather it is a bit irritating.
September 30, 2012
Rated 5 out of 5 by mohammad2012 very nice hotel
The staff is so friendly , the surprise me by giving a keck with a candle in my birthday
September 26, 2012
Rated 4 out of 5 by JPF1414 The Stay
The wings are not good. To get to the pool from the left or north wing, we had to walk through the restaurant. buffet dining area, I did not care, but I am sure the people eating did. Need an alternative route.
Also at dinner which is buffet style, hard to get service for beverages. The meal selection ,quality and busing was good.
Also I live near the hotel, two weeks ago I paid 600 per night with 600 credit for meals, two weeks later I paid 800 per night. My total bill when I left was about 2,500. We had a good time, but there should be a discount or promotion for residents just wanting to spend a night. After August the promotion requires a two night minimum. With my house so close, all I need is a one night get away.
September 18, 2012
Rated 2 out of 5 by Sherif Need improvement
Internet should be default to the guest but unfortunately I found it is paid
Expecting more faculities like comb, paste brush, mineral water etc
September 14, 2012
Rated 5 out of 5 by Afnansy Nice hotel
Verynice hotel for evrything
September 13, 2012
Rated 4 out of 5 by ButchM Beautiful Hotel, problems with room
The Hotel exceeded my expectations, however, it's unfortunate I had a bad experience with my room. The AC did not work, the nepresso machine did not work as it took three tries to get me a machine that works. The room was not cleaned nor ac repaired since they thought I had a "do not disturb" on, which I did not. Eventually late at night my room was cleaned and ac repaired. Other than that the resturant, lounge, meeting facility were all top notch.
September 11, 2012
Rated 4 out of 5 by Haski This hotel has very helpful staff
Everybody was very helpful and willing to go out of their way to look after us.
September 9, 2012
Rated 5 out of 5 by tifa This hotel has a fantastic facilities
"We had a marvelous stay in your hotel . Wonderful interiors, very good service at Agadir Restaurant very professional team , must recommend the Restaurant for some exquisite and famous dishes. Very reasonably priced too for a luxury hotel. My only qualm was the turn down service evening.
September 2, 2012
Rated 5 out of 5 by Aysha1980 Great staff, wonderful experience.
The hotel was great. The rooms were spacious and fantastic and the staff were helpful and friendly.
The perfect combination for a memorable stay!
August 28, 2012
Rated 5 out of 5 by Catie Heavenly stay
It was indeed a heavenly stay for us. The food was fabulous! Staff were so attentive upon attending our needs..
We will definitely come back at westin auh!
August 22, 2012
Rated 5 out of 5 by Burkitt Great hotel
Great location, service, food and the staff is so helpful
August 17, 2012
Rated 5 out of 5 by AWONDERFULHOTEL Great Hotel
Had a long stay over at Abu Dhabi airport, so we decided to spend fourteen hours at this hotel. The only mistake we made was, we didn't have the time to stay longer. Bar food was excellent and the bed was wonderful. Will stay here again
August 13, 2012
Rated 5 out of 5 by Lisku Great hotel for business & getaways
The Hotel is great: good location, clear lines, clear design, spacious rooms, very clean, right on the golf course, awesome buffets, very friendly and polite staff.
It's great for golfers, as you are right on the course.
Business or Pleasure; it's good for both.
We loved it.
August 2, 2012
Rated 5 out of 5 by Virgie02 Little heaven
This hotel is well designed and welcoming. Staff was helpful and attentive. Our room was a little heaven: great bed, useful amenities and overall superb design. Dinner at Agadir was OK, to improve maybe servers could have a F&B training (what on the menu, how it is cook, history, best drink option with food, etc...). Breakfast was great. Super fruit buffet is excellent. We loved it and will visit again for a relaxing weekend.
August 1, 2012
Rated 5 out of 5 by KimberlyUSC Excellent service
Everyone was very kind and helpful. Even it was quiet during Ramadan, the staff was polite and understanding. The meals were made available in a very nice location, and the breakfast buffets is one of the best I have seen in the world of Westin! We would have loved our stay even more if the pool bar was open, but in respect for the timing, and the construction we understood.
July 26, 2012