Rated 5 out of 5 by JNA1 Excellent hotel in the heart of the central business district
Immediately, stepping over the threshold of this hotel one can tell everything is well-managed and under control. A sense of peace and tranquility is apparent on arrival; the Japanese interior decoration certainly helps in this regard.
My spoken Chinese is limited, but at this hotel the use of English presented no problems, confusion or delay at all.
Food and beverage quality is top-notch. The breakfast spread enormous - up there with the Meridien in Stuttgart or Sheraton Grand in Edinburgh. The staff at the Westin were efficient, intuitive and wore winning smiles.
I will cancel a booking made elsewhere to return here instead next week.
Tip: There is much construction underway near the hotel. Watch your step out there. (PS. External noise has no adverse impact inside the building)
April 26, 2015
Rated 4 out of 5 by Hensome Staff is very good and helpful
I was very impressed with the service of the Front Office guy Ismael provided. He was very friendly and helpful in doing the check-out. Furthermore, he also proactively called for the taxi to the airport and carried the luggage to the hotel entrance. He is absolutely a valuable asset of the hotel.
April 17, 2015
Rated 5 out of 5 by motorcityrodder One of the best hotels I have visited in 45 years of worldwide travel
The hotel is well managed and the staff is well trained. I loved staying here as it has a great location and the rooms are suberb! If you have the chance to experience this hotel I highly recommend it and you will not regret your experience.
March 31, 2015
Rated 5 out of 5 by TTSK Best hotel in Chongqing
I did a last minute change of booking to Westin when I heard that it is a new hotel.
It turned out to be a great choice as I was greeted by a professional front desk who instantly recognized my SPG membership and advised me about the promotion that Westin was running. Nice lounge with great music, comprehensive breakfast.
December 6, 2014
Rated 5 out of 5 by stevengeo1 This hotel has great features
THE TOP OF HOTEL IN WEST SOUTH CHINA!GREAT!
November 12, 2014
Rated 5 out of 5 by QIAN1979 really good hotel at prefect location
the hotel is really good, the facility,the room, the lobby and the staff are so good,
November 3, 2014
Rated 5 out of 5 by ThomasLuk Comfortable
Guestroom - Most of the facilites inside the guestroom are luxury and comfortable. However, my experience is the B&O TV's volume can be lower down once it starts up. Too noisy !!!
All Day Dinner - I ordered the Hai Nam Chicken rice during my lunch at the All Day Dinner, the entire dish is unexpected poor and it costs me RMB 118. I don't think it worths it for that prize in terms of quanlity and presentation.
September 18, 2014
Rated 5 out of 5 by ZackieBoy The best hotel in town
Westin is def the best hotel in Chongqing. Everything here is just awesome! The reception is very helpful and caring, I've been upgraded to the studio suite and view is just amazing. Too bad the pool is still under construction I havent had any chance to try it out! But still, Im definately gonna be staying here again next time when im in town!
August 12, 2014