Rated 5 out of 5 by Asti123 Great Bed, Shower, Staff
Location is good. My room was wonderful.
Love the heavenly bed. The staff is very friendly.
July 17, 2014
Rated 4 out of 5 by yoshikun my plate
same as my favorite plate,never changed if once orderd.
if you have not,inform me please
July 13, 2014
Rated 5 out of 5 by kiyopi Best hospitality in Sendai
This time, as a business trip, I arrived at 1pm, and my booked room was not ready to check-in. Front receptionist suggested me to upgrade the room and vacant room was better one. Finally I am a member of SPG, and it was upgraded easily and I could check-in. In order to have a medicine, I needed to have ice cube in the bottle. Staff prepared ice cube for me.
June 28, 2014
Rated 4 out of 5 by Soshi This hotel is amazing.
Fresh orange juice is not fresh.
Other else are excellent.
June 30, 2014
Rated 5 out of 5 by MSA10 Great location and excellent overall hotel
I really enjoyed my stay at the Westin Sendai. It was a great value. Very upscale hotel from all aspects. I would stay there again.
June 29, 2014
Rated 4 out of 5 by Rhg1968 Needs WiFi for free
Main criticism is lack of free WiFi. Ten dollars for one day. In my travels in Japan even small hotels and Onsens have free WiFi. Westin needs to change its policy. It does matter in choice if hotel now a days. Also, food very expensive so we ate out.
May 8, 2014
Rated 5 out of 5 by Kate29 The best hotel in Sendai
This is our 2nd visit to this hotel after last 2 years, and we were happy to be at this hotel. This hotel will not let u down. The hotel has a well designed, well equipped room and super clean room. We were upgraded to the corner room, not the available suite room. Breakfast is excellent with many variety of foods. Executive lounge is one of the best in starwoods hotel I have visited in any places around the world, in terms of size, food, and services.
The only thing to be improved is the internet speed which is so slow and disconnected often for wifi in room.
I would recommend this hotel to everyone.
April 10, 2013
Rated 5 out of 5 by Ken23 Best hotel in town
The hotel is on one of the tallest building in town and you dont need to visit any other observatory if you stay here. Hotel is newly decorated and furnished. Typical high standard rooms and amenities as one would expect of any Westin worldwide.
Ask for the City view room as its facing the East and you can see almost all of downtown Sendai at night and enjoy the beautiful sunrise. Only downside is location, it is a little off the main train station but the walk is still within 10 mins.
February 28, 2013