Rated 4 out of 5 by TrinaS Had a great time
We enjoyed our week on vacation with rest and great food. We were disappointed with the inconsistency of the shuttle service. We loved the atmosphere, including the wildlife that roam the premises. We never got the drinks we ordered when we went to the buffet, but loved all the other restaurants.
July 17, 2014
Rated 5 out of 5 by avesely14 What a Great time!
My husband and I just stayed at the Westin Playa Conchal on our honeymoon (November 18). We had an absolutely fabulous time! The hotel is gorgeous. The pools are amazing and the beach is absolutely stunning. The staff members are so friendly. We were always greeted and called by our names. The staff is so friendly that you almost get to know them during your stay at the hotel. The only disappointment was the restaurants being closed (only 2 were open). Although we only were able to eat at 2 of the 8 restaurants, the means were amazing (especially the Italian restaurant). I have never had a more fabulous vacation and I hope to visit the resort in the future!
December 6, 2011
Rated 5 out of 5 by Perez4 Great staff
Each and every staff member was very friendly and went out of their way to make my family feel welcomed and pampered. We were always greeted with a smile. My daughter forgot her contact case at home but a staff member called around to find one and had it delivered to our room Such service!
July 22, 2014
Rated 4 out of 5 by Tennislvr Friendliest staff possible!
The staff was amazing at every level. Warm, helpful and eager to make a memorable experience. The service to the room was inconsistent, spotty turn down service, housekeeping as late as 5 pm. Restaurants were all nice,food very fresh, only exception was Faisenella. Activities staff was exceptional, the fitness center classes by Jose were great/ Beach yoga at 8am. wow!
Would have preferred access to all the pools, sometimes the family/main pool got a little wild at the bar for younger kids to be exposed to. Tennis courts are the only subpar facility in the resort, desperate need of an overhaul.
Rooms are nice and comfortable and the resort is very eco-centric. The beach is somewhat narrow and the locals do hassle visitors to the point you want to avoid the beach entrances to the main pool, better at the spa entrance.
July 6, 2014
Rated 5 out of 5 by adcoandme This hotel treated my wife and I royally
We appreciated the room upgrade to the Royal Beach Tower 1 and all of the special features associated with it.
July 21, 2014
Rated 5 out of 5 by aleve21 Amazing stay
It was a really nice surprise to have such great food and drinks at an all-inclusive. We got the opportunity to try all but the Italian restaurant during our stay and were really pleased with every meal! The resort was beautiful and everything was really well maintained (though it felt like the pool chairs could use some TLC). The only other suggestion I would make regarding the grounds is perhaps a bit more lighting around the pathways. It got really dark at night!
The staff was INCREDIBLY helpful. We can't thank them enough for helping us have a fun, smooth trip. Especially the guys up at the front--on two occasions, we had transportation issues with excursions and they bent over backwards to help us arrange alternate transportation and ensure everything was taken care of for us. Cannot say enough good things about those gentlemen upfront (the valets, I guess?)
Also, one of our friends accidentally left her GoPro camera by the pool and was so distraught, thinking it was gone forever. She contacted Lost & Found and learned that one of the security guards had turned it in. It was returned to her, safe & sound. His honesty and quick action saved her trip from becoming a disappointment!
It was a little bit further than some of the other hotels, meaning we had to travel a bit further for our excursions but I thought it was worth it. Overall, we had an amazing week and I can't wait to go back to Costa Rica!
July 21, 2014
Rated 5 out of 5 by PghAmy29 Exceeded Our Expectations
Very satisfied with our recent stay at the Westin Golf Resort Spa. Food and drink exceeded expectations and the staff was better than we've experienced at any all-inclusive. The main concern would be the fact that our area of the pool was difficult to keep clean, not sure why. The staff was constantly working to keep pool cleaned out which leads me to believe there was an issue with the filter system. Overall a great experience and would highly recommend to others. THE DINING AND POOLSIDE STAFF MAKE THIS RESORT FIVE STAR !!!
July 16, 2014
Rated 5 out of 5 by Beechers Great Place for a Family Vacation
The Westin Playa Conchal in Costa Rica was a great place for our family vacation. My only regret is that we didn't stay at least a couple of more days (i.e. we stayed for a week and it was not quite long enough due to the travel distance from Oregon). The Staff, food, amenities and location are all excellent. You can't go wrong if you are looking for a tropical vacation getaway.
July 18, 2014