Rated 5 out of 5 by Beachbunny Outstanding
After reading some of the excellent reviews I had my expectations set high, however they were exceeded by this wonderful Resort. If you want excitement, zip lining, canopy walking, ATV trails (albeit a tad expensive, but worth it) this is the place for you. If you want to sit by a relaxing pool, wander manicured grounds and just chill out, this is the place for you. Their six restaurants range from excellent to outstanding, depending on your taste. (My favorite was Bamboo, Asian Fusion) The staff are outstanding at all levels, everyone acknowledges you with a smile and “Olah” Even the tedious four hour ride from San Jose Airport was made entertaining by a wonderful driver. I have nothing but praise for this Resort. I did not play, but understand that the Golf course was pretty good too! The rooms are well appointed, well kept and once again perfect service. We had a wonderful week here in Costa Rica and would love to return another day.
November 7, 2013
Rated 5 out of 5 by avesely14 What a Great time!
My husband and I just stayed at the Westin Playa Conchal on our honeymoon (November 18). We had an absolutely fabulous time! The hotel is gorgeous. The pools are amazing and the beach is absolutely stunning. The staff members are so friendly. We were always greeted and called by our names. The staff is so friendly that you almost get to know them during your stay at the hotel. The only disappointment was the restaurants being closed (only 2 were open). Although we only were able to eat at 2 of the 8 restaurants, the means were amazing (especially the Italian restaurant). I have never had a more fabulous vacation and I hope to visit the resort in the future!
December 6, 2011
Rated 5 out of 5 by Sandalwood04 Most Awesome vacation yet....
Costa Rica is amazing in itself but I have to say this hotel had everything you could ask for. The food at the culturally themed restaurants was awesome. Would definitely like to return to this property.
December 5, 2013
Rated 5 out of 5 by Lakers Returning for a third year!
My husband and I cannot wait to return to the Westin for our 3rd annual Christmas-New Year's trip. The staff is what sets this resort apart from the others. They are the friendliest people we've ever encountered! Our check-in process is a breeze, as we are handed a mojito and recognized by name as soon as our vehicle pulls up to the resort. The food at Fasinella is fabulous from the elegantly displayed buffet breakfast to to the authentic Italian dinners. We were fortunate to have David as our concierge for both trips and hope to see him again this year. We are Platinum SPG members and this resort truly makes us feel valued and appreciates our business. We cannot wait to return again in a month and are literally counting the days!
November 29, 2013
Rated 3 out of 5 by Traveljunkie042 Service excellent for SPG P
We were there for six days for a destination wedding. The property did an excellent job of looking after it's platinum guests. Special shout out to Maureen, Priscilla, Sylvia and Nelson.
Unfortunately service is not enough for some of the areas that need improvement:
Rooms - well appointed rooms. Queens would be much better than double beds and it should be standard to have full length mirrors in the room.
Not sure why there was never any paper or pens in the rooms.
Pool - nice size pools. Not very kid friendly given the depth of most of the pool was over 4 1/2 feet.
Food - as expected food at an all inclusive is average. What is not expected is the shortage of service staff in both the buffet and sit down restaurants. Always had to keep asking for coffee refills in the am and wait times in the restaurants were long. Food in the restaurants was disappointing as was the lack of local Costa Rica cuisine. It was also disappointing that tables of more than 4 had to make resos 4-5 days in advance.
Not sure why an all inclusive resort would close restaurants by 11pm. Where is anyone going to go? Other than the bar, there was nowhere to go for drinks or a late night snack other than room service which defeats the purpose.
Beach - having a disclaimer inside saying you are at your own risk is a cop out for the property when the beach is less than 20 feet away. The currents can get rough and unsafe for young children who are innocently playing. At the very least a flag system should be used warning simmers of dangers.
Overall, it's a nice property and while the concierges were excellent, it would not be enough to bring me back.
December 3, 2013
Rated 5 out of 5 by MelissaDietCoke Great Stay in June!
Overall: Great trip!
We had a suite in the Royal Beach Club and it was very clean, modernly decorated, had a mini fridge stocked daily with soft drinks, beer, liquor, as well as a daily supply of crackers/peanuts and there was fruit upon arrival. We were very happy with our suite as it has 2 full bathrooms, a living room, a patio with a whirpool, and though it was very humid in Costa Rica, our air conditioner kept our room very cold (which we like). The bathrooms were well stocked with not just the standard shampoo/conditioner/soap, but also shaving kits, toothbrush kits, and non standard amenities. None of the rooms really have beach or water views, as they are set up like little villas on a 24 acre property. That didn't bother us as we had a view of all the greenery and birds but just as an FYI.
It's true on the reservations - you need to book early. You should be fine as long as you book them as soon as you get there. We tried the Italian restaurant, the Mediterranean, The Thai/Asian (Bamboo), as well as the Latin Restaurant. We never made it to the French restaurant in the lobby. None of the restaurants have any sort of strict dress code (once in Mexico they were really strict on pants for me). They were all good, especially for an all inclusive. The best was the Italian restaurant. We went to Mitra (buffet) only for breakfast and they had a really good assortment. We also ordered room service twice, once for breakfast, and once for lunch. Room service is 24/7 which is nice
There are two massive pools at this resort; one at the Royal Beach Club side (adults only) and one in the main side (note: both are in close walking distance). We stayed at the Royal Beach Club and parked ourselves in a cabanna most of the time. We saw somewhere after a few days of sitting there that they were $20 a day, but we used them for free - maybe because it was the rainy season. At the Royal Beach Club there is a pool bar, with top shelf liquor (all inclusive), towel service, drink service, and they even have a menu to order from if you don't feel like moving off your chair (we did this several days) - chips/guacamole, sandwiches etc. We didn't go to the main pool too much but it looked awesome.
They have a full set of activities each day - we didn't participate in most, but if you have kids, I'd imagine it would be great. They have several workout classes as day (which is great) though I never made it to any of them :). They have a nice gym too open 24/7. We don't golf but heard great feedback on the golf course. They have Swiss tours on property or some guy outside on the beach that people have recommended (not affiliated) but I can't recall his name - we met friends that had a great time on both tour providers but my husband and I were there for pure relaxation this time as we have been to Costa Rica several other times and have done ziplining and the park tours etc.
The beach is public, as are all beaches in Costa Rica, so there are some "sales people" out there, etc. The beach is ok, but the pools are the place to be.
Overall Property: Yes, it is pretty big. Everything is however in a 5-10 minute walking distance and we walked most everywhere. And, they have these little truck/shuttles that are around to pick you up if you need a ride. Only wouldn't recommend this resort if you have some sort of difficulties walking but otherwise it is not an issue at all. I liked all the variety this larger resort offers.
Very Very Very good. The staff at the Royal Beach Club went out of their way to make sure we had a great vacation. I mentioned to the concierge at the Royal Beach Club it was my husband's birthday, and they not only had a birthday cake at the restaurant we made reservations at, but also had a bottle of wine, chocolate strawberries, rose petals, and the patio hot tub running for when we got back. At the pool, I mentioned it was my husband's birthday earlier in the day, and he brought a mini chocolate cake for him with a candle to our cabana - so cute.
We have been to Costa Rica several times - in the Central Pacific, however wanted to try out the Northern Pacific side. June is a the front of the raining season (believe it starts in May) so it is still good weather (atleast where we were), and only rained for a short period usually each day, though some days it didn't rain at all. I like traveling at this time since it is much less crowded.
My only caveat to the whole trip was I got sick on day 3......I thought it might be food poisioning but my husband didn't get sick... I had a spa treatment earlier that day (spa is very nice by the way) that might have upset me, combined with the sun etc. Not sure.......but I had to spend day 4 and 5 recovering in the cabana. I went to the hotel doctor (who is "ok") and said I was dehydrated with a virus.......or something but wasn't sure. I've never gotten food poisening in Costa Rica in the past (and I drink all the water/food at the resort) unlike Mexico where I always get sick. But there was definitely something that upset me big time (major vomitting) for one night. The conceirge was sick that day also.....That said, I don't think it was something specific to this hotel per se, but just the one tid bit I didnt enjoy.......
June 30, 2013
Rated 5 out of 5 by dickyb Great stay, beautiful resort, and FUN!
We just returned from a weeklong trip with our family and friends (20 of us went) in April 2012.
The resort was beautiful. The rooms were great. The food was tasty! There are also exotic birds, monkeys, iguanas, and coatis seen frequently around the resort (very cool).
I've seen a few reviews mention that there wasn't much to do!?!?! I simply don't understand what exactly they would like to do? The resort publishes their (fully included) daily activities EVERY DAY which include: walking tours, running trips, beach yoga, beach volleyball, pool volleyball, water aerobics, wine tasting, tequila tasting, food tasting, spanish (intro), decorating. The resort also has a daily golf-cart tour around the Reserva Conchal complex (there is a small cost for this) - but we saw lots of animals on the tour and several views that you wouldn't see on your own which made it worth the nominal fee.
Additionally there are MANY other activity options. There are optional tours you can pay for: we went on a "Mega Adventure Tour" which included a full day of activities (zip lining, water slides, horseback riding, and a volcanic mud spa) and we did a private fishing trip one day and caught red snapper . . . THE BEST PART is that the resort arranged to have OUR fish cooked for us that night for FREE (you have to ask for this).
You can walk on the beach to the next town (very small) or you can take a 15-min taxi to the town of Tamarindo which has a beautiful beach with dozens of shops and restaurants to explore. You can take surfing lessons there.
If you find yourself heading to the Westin Playa Conchal . . . you'll be pleased!
April 20, 2012
Rated 5 out of 5 by gymchick best 1st time in CR!!
I left the Westin resort on 5/9 with fond memories- food, drink ,daily activities are top notch, 7 days is too little time to spend at this resort- once I found out there are personal trainers on the premise I was hooked- from yoga in the beach to spinning to power abs to full body fit- I've enjoyed them all- prop to the 2 instructors Jorge and Kenny- their enthusiasm and energy are contagious- they put in 150% efforts in the class whether there are 10 or 1 participants- they are an asset to the resort-
May 10, 2013