Rated 5 out of 5 by ranger A Star in Guangzhou
It is simply great! Room is great, view over the river, good value (non Canton Fair period), very good staffs, one of the best lounge.
Location is a bit off the city but it is nothing by a taxi.
First of my choice in GZ.
August 5, 2012
Rated 5 out of 5 by Rich2809 One of the very best executive lounges
This hotel continues to impress me every time I stay here. True it is a little out of the center of town but that is solved with a 10 minute taxi ride. I do not find the location a problem.
The hotel has an exceptional club lounge. The food on offer in the evening really is the best I have ever had, anywhere in the world. Head and shoulders above the competition.
The lounge staff as I have said before are exceptional, so very welcoming and friendly.
The hotel is continually improving it's service levels.
A great base in Guangzhou
June 24, 2012
Rated 5 out of 5 by Rich2809 Gets better every time I stay
This is my 5th or 6th stay at the Westin Pazhou and I am enjoying the hotel more each time I stay.
The executive lounge is easily the best SPG lounge in Guangzhou. The staff in the lounge are great.
The hotel is very clean and the suites are superb.
I also had the very best barbecue ribs I have ever had.
I look forward to returning very soon
April 29, 2012
Rated 5 out of 5 by johnee99 Gem in Guangzhou!
This is the BEST starwood experience I have ever had--and I am a Platinum SPG who travels around the world. They have elevated service and thought of just about everything for guests. On the first night checking in I was treated like a VIP and provided with a gorgeous upgraded room. I did not expect this kind of treatment, but as someone who travels alot, it is nice to be welcomed and made to feel at home. The service was similar in the 40th floor starwood lounge and the workout facilities. The pool is EPIC and wonderful for swimming laps. The hotel is also connected to the Pazhou convention center which makes tradeshow a breeze.
March 8, 2012
Rated 4 out of 5 by Rich2809 Spring for a suite
This was my second stay and I was here for three nights. I enjoyed this stay far more than my first stay.
I had an executive suite on the 41st floor and it really was a very pleasant and restful place to be.
You can check out in the lounge which was very efficient and a lot better than my experience checking out downstairs.
The suites are better value than the rooms, they really are beautiful, even the toiletries are better.
The gym is very well equipped and never got too busy whilst I was there.
For me, the lounge is the key to staying in this hotel, the staff there are very good, the breakfast is very good.
March 5, 2012
Rated 1 out of 5 by Rich2809 Poor location apart from the Exhibition Halls
Badly run hotel, with a poorly trained staff.
Check in was very fast, the lounge was very good, breakfast was good, coffee was good but the rest awful.
My room had lots of maintenance issues including a blocked toilet.
Check out was the worst I have ever experienced and seemed to NEVER end.
I will only stay here if all and I mean all the other SPG hotels are full.
I had no problem getting taxis
February 29, 2012
Rated 5 out of 5 by Jezz Great hotel
The location of the hotel is good and very close to a Metro station. The staff are well trained and responsive. The rooms are very comfortable with quality toiletries. The lounge was clean and the staff attentive. This hotel would be my first choice for my return trip to Guangzhou.
December 28, 2011
Rated 3 out of 5 by WHICSIC Taxis do not come to this hotel
This is a beautiful hotel conveniently located next to the Canton Fairgrounds. That's about where it ends. While one expects higher rates during the fair in exchange for easy access, you would also expect to be able to travel into Guanzhou by taxi. This is not possible from this hotel. Unless a taxi is dropping someone off at the hotel, you cannot find a taxi to leave. The hotel doorman does nothing to assist guests with taxis. During your stay, you are stranded at the hotel, and at the mercy of very high rates for your room and food. You cannot plan business meetings either in Guanzhou or at the hotel, ...since no one can expect to come & go from the hotel by taxi.
December 2, 2011
Rated 2 out of 5 by Saamy This hotel has many areas which needs work
I stayed in this hotel for 1 night.
Hotel Lobby is pleasant and clean.
Rooms are very comforting.
Hotel Staff are poorly trained to handle issues.
I ate my lunch at Taste restaurant and found a big piece of plastic in my Tuna Roll, told the captain, he just said sorry and walked off.
It took the hotel almost 45 minutes to arrange for a taxi in 2 incidents. Better plan your appointments way ahead.
November 4, 2011
Rated 5 out of 5 by Rafe Canton Fair
Arrived late in the evening for the Canton Fair. All was ready for me including a nice fruit selection. The executive club on the 40th floor served up a great breakfast, with a spectacular view of the river and city skyline. If you are visiting the fair, this is the place to stay, a remarkable short walk across a very short bridge brings you right into the C area of the fair. So great, no taxi line, no bus ride, its perfect.
Negative side, its a ride to the city if you wish that lifestyle, not much going on this side of the river.
November 2, 2011
Rated 5 out of 5 by Heinzle GREAT STANDING
A GREAT CLUB FOR MEMBERS, GREAT AND BIG ROOMS, IT WAS A GREAT STAY WE WILL COME BACK FOR SURE
January 24, 2015
Rated 5 out of 5 by mzahr muy buen hotel
buenas instalaciones, moderno mobiliario, muy buena atención de personal, especialmente restaurant.-
Muy cómodo para visitar la feria de Canton
May 5, 2013
Rated 5 out of 5 by asunnah hotel perfecto para trabajo
Este hotel tiene todas las caracteristicas para volver a repetirlo, la ubicacion para las personas que asisten a la feria es perfecta, spa, piscina y alimentacion , buenisimos.. lo recomiendo
April 21, 2013
Rated 5 out of 5 by david000071 广州行
March 26, 2015
Rated 4 out of 5 by alexanderlyk 酒店地理位置离市区有点远
March 10, 2015
Rated 4 out of 5 by WEKA 史上最完美的一次入住
March 7, 2015
Rated 5 out of 5 by Jamung 對會員非常厚道的酒店
November 16, 2014
Rated 5 out of 5 by danielchen 不错的westin
October 30, 2014
Rated 5 out of 5 by HCAO Best Starwood Property In Town For Business
Home away from home. Strategically located near major highways in and out of Guangzhou city. 15 mins drive to CBD. 10 mins drive to pub street. Cozy suite and relaxing executive lounge.
September 10, 2014
Rated 5 out of 5 by VictorZhang 总体很满意，但是办理入住的时候态度恶略！
August 18, 2014
Rated 5 out of 5 by jessiejun 开启新旅程
August 4, 2014
Rated 5 out of 5 by prince 其实广交会westin度假也很合适！
July 10, 2014
Rated 4 out of 5 by baby811 行政酒廊餐饮有待改善
June 27, 2014
Rated 5 out of 5 by Kelmeet 很舒服的好酒店！
June 23, 2014
Rated 4 out of 5 by zhaozhan SPG认可计划做得非常不错，行政酒廊很赞
June 23, 2014
Rated 4 out of 5 by MAYPENG 我想解决问题，并非投诉
June 19, 2014
Rated 3 out of 5 by wanganshi Unpleasant Stay
The guy (Leo Li) who checked me offered me a "free upgrade" for my room. However, I ended up staying at the exactly same type of room I booked and but with worse view and facilities. There is no view at all, and all you can see is the root of the exhibition building!!! The toilet was dirty with an continues annoying sounds that goes all day and the water from the shower was either too cold or to hot. He also ignore my preference of non-smoking by giving me a smoking room. I felt fooled by this guy and the hotel and they rejected my request of changing room. What's worst, I only stayed two hours and went out watching world cup, and when I returned it was 6:30 in the morning the reception promise me late check out but still rang my room and woke me up at 12:00, it was really rude!!!
This hotel is not recommended, I should have stayed at the Shangrila like I used to.
下次不会在来这家westin，说给我升级房间结果给了一个最矮层和我预订的一模一样的所谓的“河景”房间给我，什么也看不到就看到个大屋顶，而且还是吸烟房。房间设施还有很多有问题。热水器要不很冷要不很热，厕所还有前人的大便没冲干净，厕所旁边不知道一直发出什么声音非常扰人，要求换房无果。更甚的是，我外出看世界杯早上6点半才回酒店跟前台说late check out 2点得答应结果还是在12点把我��醒，让我休息不足，非常不爽。下次来琶洲不会再住这间酒店。
June 13, 2014
Rated 5 out of 5 by leao 不错的体验
June 3, 2014
Rated 5 out of 5 by VictorZhang 酒店是我住过最好的一家，希望能保持下去！
June 3, 2014
Rated 4 out of 5 by Bisini 很好
May 29, 2014