Rated 5 out of 5 by REG4 NICE ROOMS
THE ROOMS WERE REALLY NICE AND SPACIOUS. OUR ROOM HAD 2 COMFORTABLE QUEEN BEDS WITH A COUCH AND DESK. VERY VERY CLEAN AND MODERN! WILL STAY HERE AGAIN IF I HAVE TO BE IN DOWN TOWN PHOENIX AGAIN.
August 12, 2013
Rated 3 out of 5 by richard constructive comment
for an upscale hotel, nickel and dimeing for internet service is a bad idea. raise your rate $5 and include the internet. same goes for a "complimentary" coffee bar in the lobby. otherwise fine.
March 3, 2013
Rated 5 out of 5 by MelissaCRS Awesome hotel
Room was beautifully remodeled and very clean. The food from room service and Province (restaurant) was great. The exercise room had treadmills, ellipticals, weight machines, and free weights.
May 2, 2013
Rated 4 out of 5 by Art38 Parking!!!!!
For being such a nice hotel, the parking is horrible. $30 a night for valet is just plain crazy. The other option is to find metered parking, good luck with that. That was my only complaint.
September 2, 2013
Rated 5 out of 5 by RichRich Great stay
We arrived and the valet informed us that parking meters were ok to park at during the weekend.. Took advantage of that and the rest of the staff was great. I would stay there again.
December 1, 2013
Rated 5 out of 5 by CrackerLV Bad Trip Made Good
I came to Phoenix on a business trip that I did not want to be on. This hotel made me feel so comfortable, I felt I was on vacation. The service and the people made me feel right at home.
June 13, 2013
Rated 5 out of 5 by Carla85 Great Hotel for Business Meetings
The staff was very responsive to our everchanging needs and the facility was excellent.
March 19, 2014
Rated 5 out of 5 by Donner54 so customer friendly
I loved the phone Express system...so much easier to call one number to get anything you need...and every one that answered was polite, helpful and knowledgeable about everything!!!
June 7, 2013
Rated 5 out of 5 by Sspeester Great location , easy access. I will stay anytime I'm downtown Phoenix.
The hotel offers great ammentities and lOcation as well as easy access. The staff is exceptional without being obtrusive .
The workout area is terrific.
Highly recommend this hotel.
September 16, 2012
Rated 4 out of 5 by OnBusinessAgain Enjoyed my stay
First time staying at this property; I usually stay at the Hotel Palomar down the road, but this property is better. The whole facility is great - decor, layout, and space.
July 22, 2013
Rated 5 out of 5 by William16 Great experience
This was one of the most spacious and nicest rooms we have stayed out. It was very trendy and the restaurant was great. The staff was very helpful and the food was unique.
January 5, 2013
Rated 5 out of 5 by Codikens Very relaxing
I came overnight with my husband for a business meeting and I needed a relaxing time. Well I found it. The hotel has a very relaxing atmosphere and the rooms were perfect.
April 7, 2013
Rated 4 out of 5 by Busylady Great~
The Westin Downtown Phoenix is a beautiful hotel in a great location. The details made towards customer service, comfort and cleanliness exceeded my expectations~
November 25, 2013
Rated 5 out of 5 by Ralph85 One of the best in downtown
Staff is friendly goes out of their way to see that you are enjoying your stay. Rooms are big as well as the bathrooms. nice view of the downtown area from your room.
July 23, 2013
Rated 4 out of 5 by Dinhtown Nice stay in Phoenix
Very comfortable. Nice location across the street from the light rail. Restaurant did a nice job with our event outside.
February 13, 2014
Rated 1 out of 5 by RoadWarrior88 Home Sweet Home, great hospitality.
The staff at the Phoenix Westin always make you feel like family and that you have returned home after a long absence. Highly recommend for business and pleasure.
September 2, 2013
Rated 5 out of 5 by Jack47 Excellent stay
Again a wonderful stay at the Westin Phoenix downtown. Clean, spacious rooms, and excellent staff. Very attentive and as a business traveler, appreciated.
May 9, 2012
Rated 5 out of 5 by DerekAA Sweet rooms
The rooms here are spacious with high ceilings and nice views. Outdoor lounge area is great. Restuarant menu is ok - chef seems to be trying too hard.
February 19, 2013
Rated 4 out of 5 by Manny49 Hotel Great but Parking not so Great
The hotel was clean and the rooms very spacious. Staff was great; however there is no self parking, only valet at $27.00 dollars. Bring bills to tip.
August 3, 2012
Rated 5 out of 5 by bill57 Great Experience
The hotel exceeded my expectations with
regard to comfort and location. The staff
was courteous and knowlegeable and
made sure my stay was enjoyable.
March 20, 2013
Rated 5 out of 5 by RoadWarrior88 Great hotel in downtown Phoenix
Close to work and everything in downtown Phoenix. Staff friendly and willing to meet your needs. Always strive to exceed your expectations.
May 14, 2013
Rated 5 out of 5 by pkk1212 This hotel has excellent customer service
The customer service at the hotel is top notch. They were very helpful and attentive to our family needs. I hope to return soon. Thank You!
December 31, 2012
Rated 4 out of 5 by Christy014178 Recent Stay
Great place, loved it. FYI my coffee maker had coffee filters that were oversized for the maker. not a big thing but inconvienient. thanks
February 10, 2013
Rated 5 out of 5 by Mario hotel
I really like this hotel. This is my third time and I think the services is very good, rooms are big and clean, and the location is great
April 8, 2013
Rated 5 out of 5 by Misslw great getaway
Hotel staff was very accommodating. The facility is in great condition. The beds were comfortable and the entire facility was very clean.
July 7, 2012
Rated 5 out of 5 by Pretz196 Very nice
Was pleasantly surprised by the size of the room and bathroom. Enjoyed relaxing on the couch with a wonderful view of downtown Phoenix
January 30, 2013
Rated 5 out of 5 by carrilloc Hotel has great rooms
Our room was awesome! Very specious, very clean and the beds were super comfortable. Let me add that the staff was AMAZING as well!!
March 11, 2013
Rated 5 out of 5 by Jlhart24 The Westin Experience
The Westin Experience.......wow, what can I say......a few weeks ago was my (our) fourth stay at this Westin and it was awesome!
April 18, 2013
Rated 5 out of 5 by bubbles58 Wow
Probably the nicest hotel I have stayed in for years.
But I HATE parking fees. Didn't know that was coming. $28 hate that!!!!
June 23, 2013
Rated 5 out of 5 by HappyTravels Outstanding
Best SPG stay to date. Travel to many SPG hotels and it was a great set up. Professional amenities but with a boutique feel.
March 10, 2013