Rated 5 out of 5 by Michele84 Excellent Experience at The Westin Downtown Phoenix
We planned a short vacation to Arizona for MLB Spring Training Camps, but decided to stay in the Downtown Phoenix area to be able to experience the many restaurants that were recommended. We were a little hesitant to stay so far from where the games were, but can now say that it was the best decision we could've made. The hotel is centrally located and everywhere we had to go to was within a 30 minute drive. We would definitely stay at The Westin Downtown Phoenix on any future trips to the area.
12 marzo 2014
Rated 5 out of 5 by BH21 Amazing . . .
Have never been more impressed with rooms at any hotel. Great property, amazing rooms with pretty views, and an attentive/accomodating staff. Well done Westin Phoenix, well done.
12 marzo 2014
Rated 5 out of 5 by Adiga Awesome stay
I wish I had more vacation days so that I could have stayed longer!
4 marzo 2014
Rated 5 out of 5 by gpmesa Great Hotle and Staff
We travel a lot and this was a Stay-cation for our Anniversary. We must say this Hotel Hospitality was awesome. We are Gold members and we were treated like Platinum members. We've never received accommodation like this from any Westin as a Gold member.
3 marzo 2014
Rated 5 out of 5 by SuzanZ Lovely stay
My room on the 18th floor was spectacular. The view was amazing, the bed comfortable and the shower was extra special.
The club room was more than I expected as well. The staff was very friendly and helpful. My favorite Westin property!
26 febbraio 2014
Rated 5 out of 5 by MapleFinish This hotel takes care of all of your needs.
All of the employees greeted us each time we crossed paths. They made us feel so welcome and special. The room was spacious and very comfortable and quiet. We did not hear any noises and it was a full house. Province had great food with a lovely presentation, and the Sangria drinks were delicious.
24 febbraio 2014
Rated 5 out of 5 by EnergyRabbit Everything was lovely and well thought out, but...
With as lovely as the Westin Phoenix Downtown was, you might wonder why I am complaining about something so trivial as cream for my tea--but, it is exactly because everything in the room was so well thought out, so well done, that the fact that the morning in-room coffee/tea service did not include real cream/half-and-half was such a surprise. It only offered CoffeeMate. :(
At 4:30 AM, wrapped the lovely in-room terry cloth bathrobe I padded down to the front desk in search of half-and-half. They didn't have any. The very gracious clerk told me the restaurant was closed and she couldn't get me any cream. She offered to have it sent up. 40 minutes later, I still didn't have it. I called to check on it. A gentleman arrived with a bag of CoffeeMate. When I grumbled, he asked: "Isn't this creamer?" I told yes, it was creamer, but it wasn't cream.
Eventually I did get half-and-half--which I kept in the in-room refrigerator for the following morning.
Everything else at he hotel was perfect! The burger I enjoyed outdoors on the patio at Province was exceptionally yummy. The staff was extremely courteous. The light rail from the airport was a very efficient and cost-effective way to get to the hotel and downtown.
I recommend the Westin Phoenix Downtown--but if like me, you like real cream in your morning beverage, get it from Province before you got to your room for the night.
24 febbraio 2014
Rated 5 out of 5 by Cindy412 This hotel offered great service.
We only spent one night at Westin Downtown Phoenix, and I wish it could have been more. From check in to check out we were met with smiling, thoughtful, impeccable service.
We were upgraded to a 1 bedroom corner suite. It was large and very comfortable.
We had a problem with drinks in the lounge taking too long, but the situation was quickly remedied by an offer of complimentary appetizers.
A great stay at a great hotel.
16 febbraio 2014