Rated 4.1 out of 5 by 14
Rated 4 out of 5 by mrmartia Excellent Business Location Hotel
I stayed at this hotel over the weekend. Was delighted to get an upgrade to a business suite (Platinum Member). Hotel has a lot going for it! I would have given it a five star rating but it is lacking the basics / essentials which make give it that five star rating: Concierge has not city maps (essential for tourists), Room did not include Pens / Pencils or pads of paper, Floor Ice Machine did not work, No carry out coffee cups from the Executive Lounge, and inoperable room phone. If you don't mind these simple essentials then I highly recommend you stay here. Just remember, it is located in the business area so "close by" weekend night live is extremely limited.
August 19, 2014
Rated 5 out of 5 by maxiarg75 Great moments
Excellent facilities & rooms
August 27, 2014
Rated 5 out of 5 by Raphy Great Hotel
Hotel Staff was Polite and always had the willingness of assisting us during our stay.
August 18, 2014
Rated 4 out of 5 by PAU14 A place for a comfortable stay!
It is a very good hotel, with comfortable rooms, excellent food and nice and kind workers.
August 11, 2014
Rated 5 out of 5 by Torres Great location
Outstanding service! Personnel is always courteous and very friendly.
August 8, 2014
Rated 3 out of 5 by Camiloz Disapointed
I stayed the night of 28th to 29th of july in a suit 703.
The internet is too slow.
The bath didnt fill with water,the hold ring doesnt work.
July 30, 2014
Rated 4 out of 5 by mushotoku Excellent hotel - Issues with customer service
Very happy with room, facilities and food.
Staff friendliness can be much better, especially at front desk. Checkout was a nightmare. Why you don't send the bill to the room the night before as 99 % if the hotels do?
Checkout process automation is badly needed.
July 26, 2014
Rated 5 out of 5 by femuer Always Back
It is a Starwood Hotel 100% , You can sleep very good as usually in Starwood and the service from the personnel is outstanding.
July 25, 2014