Rated 5 out of 5 by LindaCox Wonderful hotel
We had a great visit at the Westin
August 18, 2014
Rated 2 out of 5 by bgpolly very disappointed
i was in town for a work shoot and we requested a late check out from one of our rooms because we needed to pack up all of our video equipment to ship out. When we returned to the hotel, housekeeping had mistakenly cleaned the room and thrown away all of the boxes and specialized shipping materials needed for expensive cameras. I understood this as it probably looked like trash. We then spent an hour waiting down by the front desk while folks helped track down our boxes. Strangely enough, we found all of the boxes but the luggage was gone. We were only there for two days so i wasn't a huge amount of stuff but it was gone. After waiting for an hour we had to go catch our flight and couldn't wait around anymore. they actually let us walk out of the hotel with not bringing this to the attention of the manager nor offering any sort of compensation for the fact that we wasted a lot of time and they 'lost' our luggage. We had to fly home without our stuff which has not yet been found and i doubt will. Does this sound like 4 star service to you? me neither.
August 17, 2014
Rated 5 out of 5 by Mybluboy Awesome
Our stay at this hotel was awesome, it's just the little things, such as a greeting, cleanliness that can make a world of difference, not to mention the added features such as the Heavenly bedding/bath, oh so great...this definitely will be a location we return to...soon. Thanks Westin staff, keep up the great work!
August 11, 2014
Rated 5 out of 5 by Bryanjaxon Great for a weekend getaway
My son and I have a tradition of coming to Birmingham for a long weekend at the end of his summer vacation. We go to the Splash Adventure Waterpark, and go back-to-school shopping. This year, instead of staying at the Sheraton, we came to the Westin. The Hotel is beautiful and modern. The pool and spa areas were stellar. All the staff were friendly and courteous. We very much enjoyed our stay, and the Westin will be our hotel of choice when traveling to Birmingham again.
July 23, 2014
Rated 3 out of 5 by KaKe Charging for Wi-Fi???
At this room rate and hotel level I find it beyond ridiculous that they would attempt to charge me additional rate for Wi-Fi. The not so helpful Manager, after speaking with an even less helpful attendant, told me I could come work in the lobby, where the Wi-Fi is "free". On principal alone I will not stay at a Westin again.
August 7, 2014
Rated 4 out of 5 by Christc878 Extra charges a disappointment
Size of room, linens, bed comfort, decor, Starbucks coffee, bathroom, makeup mirror, staff friendliness, upscale
Charge for valet parking high, charge for wireless, cheap coffee maker spewed water, room temp never reached temp that I set it to.
I was not given an SPG preferred room (b/c I used points?)
August 7, 2014
Rated 5 out of 5 by Mike1019 Westin - Birmingham, AL
My first trip to Birmingham in 35+ years. Stayed at the Westin - this is a business travelers hotel, setup very nicely. Staff, rooms & food were excellent. I would highly recommend for travelers and will certainly stay at this property during my next trip to Birmingham.
August 7, 2014
Rated 4 out of 5 by Superstar97 This hotel is in a great location.
The hotel and staff and experience there as far as the hotel was good. The facilities are nice however "No soundproofing between the door and the hallway, and could hear banging doors and people going in and out of adjoining rooms. This was somewhat of a disturbance for a good nights rest. The banging doors interrupts a good nights sleep, The walls seemed to be thin could hear people in adjoining room talking and their television. Other than this everything was real nice.
August 4, 2014