Rated 5 out of 5 by SSJS Hotel Review
We had a great stay at the hotel! The food was outstanding and the setting wonderful!
The staff is informed and very pleasant from the front desk, the spa, and elsewhere
on the premises. It truly added to our visit.
April 8, 2014
Rated 5 out of 5 by Raleigh01 Great family experience
This hotel was recommended to us for it's proximity to everything in Snowmass Village. It was a great recommendation for us, especially our six year old. The Ski Valet made our ski experience very convenient equipment wise and the nearby restuarants were great. The Gondola to the base of the mountain was also ultra convenient. We weill most certainly stay here again.
April 6, 2014
Rated 5 out of 5 by EBJB Westin Snowmass is the perfect ski holiday
Beginning with complimentary pickup from the airport, and a warm welcome and generous help from Katie at the front desk, we spent 4 days at the hotel, enjoying Spring skiing and relaxing. Our room was spotless and spacious, the staff supplied us with our every need. Our ski day began by entering the slope directly from the hotel, the lift a short distance away. Meals were always wonderful. The village is a few steps away and offers shopping , a small but fascinating archaeological museum, restaurants, and community celebrations like Mardi Gras. We highly recommend this Westin Hotel.
March 10, 2014
Rated 5 out of 5 by BobS Very pleasant stay
Very nice and comfortable facilities. Friendly and accommodating staff. Cater very well to skiers.
March 30, 2014
Rated 3 out of 5 by RPF14 Dissapointed
I have stayed at this hotel before and was fine with it. This time around, staying with my family for some skiing time, it was a disappointment throughout... I would not recommend it to any of my friends.
March 30, 2014
Rated 5 out of 5 by jstn excellent manager
I greatly appreciated that John, the hotel manager was so professional and available.
March 18, 2014
Rated 1 out of 5 by BB77 Poor Customer Service
Will never stay in another Westin hotel or SPG affiliated property
March 16, 2014
Rated 3 out of 5 by sherrik disappointing
We stayed at the Westin last year and had a completely different experience. This year we came into a room with the bathroom floor dirty with hair and the bathtub was filthy. We called to have it cleaned and 2 1/2 hrs later at 11 pm they came to clean it. We are from Florida and requested a humidifier, were told they were out, then an hour or so later they called and said they had one and would send it right up, over 2 hrs later we got it. When we finally got into bed after a long day of travel, found the sheets stained and with hair on them. Most days the bed was very sloppily made, one day they didn't even cover the mattress by 12 inches. The previous year I would have rated everything as superb on every level.
March 3, 2014