The Westin Snowmass Resort

  • 100 Elbert Lane,
  • PO Box 5009
  • Snowmass Village,
  • Colorado
  • 81615
  • États-Unis
  • Carte

Chambres et tarifs

  • Pour des séjours de plus de 90 jours, veuillez appeler le +(1) 866 539 3446.
  • Vous pouvez réserver un séjour uniquement jusqu'à 550 jours à l'avance.
  • Veuillez vérifier les dates.
1 chambre 1 chambres , 1 adulte 1 adultes , 1 enfant 0 enfants
Rated 3.7 out of 5 by 304 reviewers.
Rated 3 out of 5 by Just OK All in all, this was just an OK experience. It seems like a lot of very, very young & unexperienced staff which is most likely the reason for the just OK. Here are my takeaways: - The front desk staff didn't recognize the SPG Platinum in any way. Not trying to be snooty about it, but the thank you received at SPG properties actually does go a long way. - The ski valet is a nice touch! - The restaurant service staff needs a LOT of work. I could go into detail, but let's just say there is a serious lack of training involved. One example - please don't bring our check before our entree is even 1/2-way done. The check is meant to be delivered after asking if there's anything else we would like. I felt like we were being rushed out of the place, and after sub-par service it really wasn't a great feeling. - Our car keys were lost by the overnight valet... BUT... the situation was handled extremely well by the bell captain (Dave I think, but definitely the bell captain). He was calm and worked the problem. At no time did I feel it wasn't being handled appropriately and for that he should be commended. All in all it's just an OK SPG property. Maybe if the guest relations side of the hotel was a little more seasoned/experienced I'd rate this higher. I don't really need much from a hotel or it's staff and our stay was fun, but it was pretty frustrating at times. February 8, 2016
Rated 2 out of 5 by Good Location But That's About All I Can Say I stayed here for four nights as part of a ski vacation with my girlfriend. Overall, I'd say this hotel is a good option for ski in ski out access with nice size rooms but there were enough misses where I would not come back nor recommend it. For the price, I expected a lot more. Our room was a two queen bed room on the Pinnacle side with a small balcony and combination shower/bathtub. Pros: Location: Right off one of the main ski trails so you walk out of the hallway and put on your skis Room Size: Booked a two queen bed room and felt like the size was good for our luggage and skis. Comfortable bed. Cons: Thermostat never worked properly: called front desk two nights and engineer came up but it still stayed too hot throughout the stay. Guest services: When we pulled up in our car, nobody greeted us or started helping with bags; we had to go inside to the bellhop stand to ask for assistance. Check-in was quick but he didn't explain anything about the hotel or give us a map. Most employees did not exemplify "customer obsession." Bathtub was dirty and had a sizable crack near the top. House-keeping only replenished decaf coffee and no body wash after the first day. Maid sitting in hallway chilling for some reason January 27, 2016
Rated 5 out of 5 by great people lovely hotel, just perfect as a ski in ski out location. facilities are lovely, but it is the amazing people that make this hotel so special. my thanks to ben, jess, and a "real" concierge, jackie. January 16, 2016
Rated 5 out of 5 by Always great The Westin Snowmass is an ideally located hotel for skiing. The rooms are comfortable and clean. The service is excellent January 4, 2016
Rated 5 out of 5 by Fantastic Stay We had a great 7 night stay at the Westin Snowmass. Very convenient for ski in/ski out. Onsite ski valet was excellent and staff very helpful...they even helped my children put on their ski boots. Hotel staff were all very friendly and accommodating but a special thank you to Ben Goldstein the assistant front desk manager who went out of his way to accommodate us and make our stay that much more enjoyable. Platinum benefits were recognized and complimentary continental breakfast was excellent.I highly recommend this hotel and can't wait to go back. January 1, 2016
Rated 5 out of 5 by Staff Worth the price. Employees are well-trained. December 30, 2015
Rated 1 out of 5 by Cancelling my SPG membership This hotel was so much better before it became a Westin! December 28, 2015
Rated 5 out of 5 by Great 4 season property Everything I expected great staff and location. Will definitely be back December 18, 2015
  • 2016-02-12 T06:04:33.872-06:00
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