Rated 4 out of 5 by Bacchus49 Slow Valet
Average wait for valet was 20-30 minutes. Although they were friendly & professional, it took entirely too long to get our car each time we requested.
November 10, 2012
Rated 4 out of 5 by SPL77 The Moana Surfrider continues to give us a reason to visit Waikiki!
We were never interested in staying in Honolulu or Waikiki until we spent a week at the Moana Surfrider. We've become more impressed with each visit.
June 1, 2012
Rated 5 out of 5 by echo19 Favorite SPG hotel.
Fantastic property located on Waikiki beach. Words cannot describe the experience you get when staying here.
November 12, 2013
Rated 4 out of 5 by Broadie Beautiful architecture, great staff, excellent location.
We stayed with our 4 month old daughter and had a fantastic time. Its in a great location and the staff cant be helpful enough. Highly recommended.
August 26, 2012
Rated 4 out of 5 by smosko mr
We weren't recognized as Starwood preferred guests. We were not offered a welcome gift. Pool area and beach were too crowded, no chairs available.
August 4, 2012
Rated 5 out of 5 by snake99 Great location
We have a wonderful stay for our 2nd honeymoon. Location ot beach and rest of Waikiki is excellant. Your entire staff was most kind and graceful.
October 11, 2012
Rated 5 out of 5 by Beyondthebar Yes Please
The most beautiful and comforting hotel on Waikiki. Staff was great. Views of the surfers and sunsets couldn't be beat. I'll be back next year!!
April 4, 2013
Rated 4 out of 5 by sacbombero Room smaller than expected.
Got a small room with very little view from windows and directly across from house-keeping storage closet. Hotel made adjustmens for this issue.
December 15, 2012
Rated 5 out of 5 by hayward We Loved This Hotel
If WE come back to honolulu ,we will be back at the Moana Surfrider. Simply the best hotel we could have stayed at. Everything was just great.
November 1, 2012
Rated 5 out of 5 by kkt1 Great hotel near the beach!
The location and facility entirely met our needs during our stay. The best part of the stay was the daily yoga class held in the mornings.
August 20, 2012
Rated 4 out of 5 by Sable125 Beautiful Hotel
I have stayed at this hotel numerous times. The facilities are excellent and the rooms are very well appointed with very comfortable beds
October 31, 2012
Rated 5 out of 5 by GMTx We enjoyed our stay
My wife and I really enjoyed our stay.. Our favorite aspect was ending our day sitting in the rocking chairs having a glass of champagne!
November 8, 2012
Rated 5 out of 5 by RCW3 Beautiful & pleasant
We had a lovely time at the Surfrider & we will stay here again. The service was exceptional & the decor & location were just right.
August 11, 2013
Rated 5 out of 5 by app24 Best atmosphere of any hotel ever!
We have stayed at the Moana 8 times and have never had a bad experience. If you enjoy romantic and historic hotels the Moana is for you.
October 7, 2012
Rated 5 out of 5 by kris4 Amazing Hotel
This was our first stay at the Hotel and our experience was unbelievable and we will be booking our future stays at the Moana Surfrider!
December 14, 2012
Rated 5 out of 5 by WP76 Exceptional staff
We were impressed by the manner in which every member of the staff treated us with such kindness and professionalism.
Mahalo nui loa.
December 22, 2012
Rated 2 out of 5 by Business01 Old hotel
Window was broken which I had to wait over 24hrs to get fixed. Staff refused to move me to another room without paying over $100 more.
January 12, 2013
Rated 5 out of 5 by John213 Great hotel
Great hotel with a great location on Waikiki. Convenient walking distance to shopping and restaurants. Staff is friendly and helpful.
March 6, 2013
Rated 5 out of 5 by sljo888 Venerable Old Lady on Waikiki Beach
My fourth stay here, nearly a week using points, and still in my top three hotels worldwide.
I'm mystified that the Starwood branding people have downgraded it to a Westin given its historic standing - and if you have a wooden frame structure as you do in the original building then do you REALLY want to encourage the footsteps of small children racing around being transmitted though every floor/ceiling?
I love the wind wafting off the sea straight through the classic lobby; one step inside and you've left the traffic of Kalakaua Ave a world away.
My single gripe was the "Resort Charge" - that was on the booking confirmation, but which I initially overlooked - of USD 25/day. It gave me a whole page of goodies, not a single one of which I wanted, or needed as a non-family, SPG Gold For Life member. This issue was resolved after a genial chat with the VERY helpful Duty Manager. If it's good financial value for families who are not Gold/Platinum etc. then let them do the numbers and opt-IN, not force those who don't want it to opt-OUT (if they take the time to question it).
We had a SUPERB dinner at the Verandah, though the breakfast is way over-priced.
January 21, 2013
Rated 5 out of 5 by Aud11 This hotel is a legendary with class & greatness!
This is a first class hotel. From the professional staff, cleanliness, comfort and convenience of location - it is truly the best!
August 18, 2012
Rated 5 out of 5 by Chuqui The Great Hotel by Waikiki
Our stay was very pleasant. This was the fourth year in a row that we have stayed there and it has become our home away from home.
October 9, 2012
Rated 5 out of 5 by SamAndJanet2012 Always a Nice Experience
No need to leave the hotel. Everything we wanted from this trip was there...the beach and the banyan bar...what more do you need?
October 12, 2012
Rated 3 out of 5 by Stephen53 Great Location
Great Location and Good Staff. Rooms are tired, furnishings and bathroom dated, airconditioning very loud in the Diamond wing.
November 9, 2012
Rated 5 out of 5 by sam37 Staff
We thought that the concierge and transportation staff were especially helpful, making our stay more care free and enjoyable.
April 1, 2013
Rated 1 out of 5 by Jmw2012 Great everything
Can't wait to go back! Love the view, entertainment and staff.
The onsite restaurant was pricy and the meal was disappointing
December 14, 2012
Rated 3 out of 5 by sjm67 Room size, pool service
The room size was small for 4 people.
There was slow service by the pool...asked twice for wait staff and waited an hour.
January 31, 2013
Rated 4 out of 5 by Hounyny It was very good!!
Most of every condition was cool!!
Among other thing, location is the best!!
But, sometimes wifi was not good a little..
February 12, 2013
Rated 5 out of 5 by Cons Lovely court, fun rocking chairs
Beautiful court with large Hawaiian tree and entrance to hotel with front porch with many rocking chairs to relax on.
December 1, 2012
Rated 4 out of 5 by SC2012 Westin HI
Nice hotel. The staff is very friendly. The rooms are very small if in the original tower. Hotel right on the beach.
December 12, 2012
Rated 3 out of 5 by Hola22 Just OK
The decor in my room was a little dated and I felt like I was staying in a chain hotel, overall it's a nice place...
August 5, 2012