Rated 5 out of 5 by pawpaw1 location and class
First time stay but will be back.LocATION IS EXCELLENT STAFF ARE ALWAYS CHEERFUL AND VERY COURTEOUS
June 17, 2013
Rated 5 out of 5 by kluv2cruz Classically beautiful hotel
The Moana Surfrider is a beautiful hotel and we had a lovely stay. Loved watching all the weddings!
September 30, 2012
Rated 3 out of 5 by dana75 whst does spg really mean!!
The staff were none caring and in fact careless with check in and out and all requests in between
March 9, 2013
Rated 4 out of 5 by Walter73 Christmas stay
Loved the breakfast buffet every morning. I would suggest that everyone do this! Beautiful hotel!
January 2, 2013
Rated 5 out of 5 by tiflyn20 This hotel offers extraordinary service!
The hotel staff went above and beyond in helping us any way possible....the service is amazing!!
October 8, 2012
Rated 4 out of 5 by rainfaa Great experience.
The view was great and room was very spacious. The soothing sounds of the ocean made it a plus.
May 12, 2013
Rated 5 out of 5 by curt TV channels lacking
I was very disappointed to discover that a Westin hotel in Hawaii did not have the GOLF channel
March 1, 2013
Rated 5 out of 5 by Ralph08 Great place to stay
The MS had great everything - location, facilities, food and service. We will definely return.
August 20, 2013
Rated 4 out of 5 by Spiritguy Great location
Loved the location both in the Waikiki district and to the beach.
Very nice outdoor beach bar.
February 24, 2013
Rated 4 out of 5 by bokimrx Great location
Hotel is on a great spot on Waikiki.Rooms vary on which building you're at so can be tricky.
January 7, 2013
Rated 5 out of 5 Excellent!!
There is nothing about this hotel not to like - wonderful location, staff, food and service.
October 29, 2012
Rated 5 out of 5 by Muriata Surfrider is terrific
A very nice and comfortable place to stay. The people who work in this hotel are terrific.
October 16, 2013
Rated 3 out of 5 by Spicyramen Great location but busy
Given the high price and reputation of this hotel we had expected better service standards.
October 8, 2012
Rated 5 out of 5 by thebrads The Staff
Exception Staff!!! From the front desk, to the pool,to the beach crew....all great people!
March 13, 2013
Rated 4 out of 5 by Yasu1949 Room 547
It was a little bit old room, so the window not closed tightly and very noisy from street.
February 24, 2013
Rated 2 out of 5 by WCMC unacceptable experience
As a long time SPG member we always expect to be dealt with in a straightforward and polite manner. Upon check in we were given an upgrade to a partial ocean view. The front desk person made it sound like an awesome deal and that he was doing us a big favor. Upon arriving at the room we soon realized that you have to go outside on the balcony and peer over to see anything. We were also given a room right next to the elevators. The room's AC also failed. We finally had to talk the front desk into allowing us to switch rooms at 11 pm. They were reluctant to do so. I finally spoke with the front desk manager the next morning and she admitted that check in personnel will often 'mis-speak' upon check in to make things sound better than they really are knowing they won't have to deal with the customer once they walk away. This is wholly unacceptable and not what customer service and especially Starwood should stand for. In the end we were comped the $31 resort fee- big deal.... Btw, I understand that this resort is on Waikaki Beach, but $34 for a cheap breakfast buffet and $12 for a Mai Tai- it's legal robbery. the property is beautiful, but the staff was misleading and reluctant to help until pushed.
October 16, 2013
Rated 5 out of 5 by Brad48 Elegant,gracious,accommodating,and (!) casual
Everyone bent over backwards to make our stay restful and pleasing...and we felt it!!!
October 4, 2012
Rated 5 out of 5 by Joey54 This hotel has great features
Everything was great. Our check in girl was very helpful and accommodating.Great room.
November 6, 2012
Rated 5 out of 5 by Angela48 Beautiful Experience
We thoroughly enjoyed our stay at the Moana Surfrider & intend to stay again Jan 2014.
January 13, 2013
Rated 5 out of 5 by pedro location
the location was awesome and the quality and classiness of the resort was perfect
June 10, 2013
Rated 4 out of 5 by Djan This hotel is the best choose in Waikiki
very good location, excellent a beach, perfect service and nice view from window.
August 29, 2012
Rated 4 out of 5 by FOURTUNE500DIRECTOR Perfect Location
Amazing location and very good service!
Worth the extra money to be on the beach!
January 31, 2013
Rated 5 out of 5 by lj62 Outstanding Features
This hotel was built in early 1901 and is a beautiful building inside and out.
April 14, 2013
Rated 5 out of 5 by BBZ76 BBZ
I will definetely come back to Waikiki and choose the Moana Surfrider Hotel.
December 13, 2012
Rated 5 out of 5 by Rocko Excellant staff
Staff friendly and helpfull. Room very comfortable, heavenly beds the best.
November 18, 2012
Rated 5 out of 5 by CM16 Love this hotel
One of the best things about Waikiki. Gorgeous old hotel loaded with charm.
February 28, 2013
Rated 4 out of 5 by JL2013 Tours and Activites
Roxanne in Tours and Activities was extremely helpful and professional.
February 7, 2013
Rated 5 out of 5 by Rick25 Great Hotel - Room had a musty smell
The floor was damp by the frig, which caused the room to smell musty.
October 2, 2012
Rated 4 out of 5 by Roberth perfect
I could not fault my stay at the hotel. this is splendor at its best.
November 28, 2012
Rated 5 out of 5 by Redwing hotel has great features
First time here. Great staff, clean room, great service, great views!
February 9, 2013