Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

  • 2365 Kalakaua Avenue
  • Honolulu,
  • Hawaii
  • 96815
  • USA
  • Landkarte

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Rated 4 out of 5 by 719 reviewers.
Rated 5 out of 5 by location and class First time stay but will be back.LocATION IS EXCELLENT STAFF ARE ALWAYS CHEERFUL AND VERY COURTEOUS June 17, 2013
Rated 5 out of 5 by Classically beautiful hotel The Moana Surfrider is a beautiful hotel and we had a lovely stay. Loved watching all the weddings! September 30, 2012
Rated 3 out of 5 by whst does spg really mean!! The staff were none caring and in fact careless with check in and out and all requests in between March 9, 2013
Rated 4 out of 5 by Christmas stay Loved the breakfast buffet every morning. I would suggest that everyone do this! Beautiful hotel! January 2, 2013
Rated 5 out of 5 by This hotel offers extraordinary service! The hotel staff went above and beyond in helping us any way possible....the service is amazing!! October 8, 2012
Rated 4 out of 5 by Great experience. The view was great and room was very spacious. The soothing sounds of the ocean made it a plus. May 12, 2013
Rated 5 out of 5 by TV channels lacking I was very disappointed to discover that a Westin hotel in Hawaii did not have the GOLF channel March 1, 2013
Rated 5 out of 5 by Great place to stay The MS had great everything - location, facilities, food and service. We will definely return. August 20, 2013
Rated 4 out of 5 by Great location Loved the location both in the Waikiki district and to the beach. Very nice outdoor beach bar. February 24, 2013
Rated 4 out of 5 by Great location Hotel is on a great spot on Waikiki.Rooms vary on which building you're at so can be tricky. January 7, 2013
Rated 5 out of 5 Excellent!! There is nothing about this hotel not to like - wonderful location, staff, food and service. October 29, 2012
Rated 5 out of 5 by Surfrider is terrific A very nice and comfortable place to stay. The people who work in this hotel are terrific. October 16, 2013
Rated 3 out of 5 by Great location but busy Given the high price and reputation of this hotel we had expected better service standards. October 8, 2012
Rated 5 out of 5 by The Staff Exception Staff!!! From the front desk, to the pool,to the beach crew....all great people! March 13, 2013
Rated 4 out of 5 by Room 547 It was a little bit old room, so the window not closed tightly and very noisy from street. February 24, 2013
Rated 2 out of 5 by unacceptable experience As a long time SPG member we always expect to be dealt with in a straightforward and polite manner. Upon check in we were given an upgrade to a partial ocean view. The front desk person made it sound like an awesome deal and that he was doing us a big favor. Upon arriving at the room we soon realized that you have to go outside on the balcony and peer over to see anything. We were also given a room right next to the elevators. The room's AC also failed. We finally had to talk the front desk into allowing us to switch rooms at 11 pm. They were reluctant to do so. I finally spoke with the front desk manager the next morning and she admitted that check in personnel will often 'mis-speak' upon check in to make things sound better than they really are knowing they won't have to deal with the customer once they walk away. This is wholly unacceptable and not what customer service and especially Starwood should stand for. In the end we were comped the $31 resort fee- big deal.... Btw, I understand that this resort is on Waikaki Beach, but $34 for a cheap breakfast buffet and $12 for a Mai Tai- it's legal robbery. the property is beautiful, but the staff was misleading and reluctant to help until pushed. October 16, 2013
Rated 5 out of 5 by Elegant,gracious,accommodating,and (!) casual Everyone bent over backwards to make our stay restful and pleasing...and we felt it!!! October 4, 2012
Rated 5 out of 5 by This hotel has great features Everything was great. Our check in girl was very helpful and accommodating.Great room. November 6, 2012
Rated 5 out of 5 by Beautiful Experience We thoroughly enjoyed our stay at the Moana Surfrider & intend to stay again Jan 2014. January 13, 2013
Rated 5 out of 5 by location the location was awesome and the quality and classiness of the resort was perfect June 10, 2013
Rated 4 out of 5 by This hotel is the best choose in Waikiki very good location, excellent a beach, perfect service and nice view from window. August 29, 2012
Rated 4 out of 5 by Perfect Location Amazing location and very good service! Worth the extra money to be on the beach! January 31, 2013
Rated 5 out of 5 by Outstanding Features This hotel was built in early 1901 and is a beautiful building inside and out. April 14, 2013
Rated 5 out of 5 by BBZ I will definetely come back to Waikiki and choose the Moana Surfrider Hotel. December 13, 2012
Rated 5 out of 5 by Excellant staff Staff friendly and helpfull. Room very comfortable, heavenly beds the best. November 18, 2012
Rated 5 out of 5 by Love this hotel One of the best things about Waikiki. Gorgeous old hotel loaded with charm. February 28, 2013
Rated 4 out of 5 by Tours and Activites Roxanne in Tours and Activities was extremely helpful and professional. February 7, 2013
Rated 5 out of 5 by Great Hotel - Room had a musty smell The floor was damp by the frig, which caused the room to smell musty. October 2, 2012
Rated 4 out of 5 by perfect I could not fault my stay at the hotel. this is splendor at its best. November 28, 2012
Rated 5 out of 5 by hotel has great features First time here. Great staff, clean room, great service, great views! February 9, 2013
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