Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

  • 2365 Kalakaua Avenue
  • Honolulu,
  • Hawaii
  • 96815
  • États-Unis
  • Carte

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Rated 4 out of 5 by 745 reviewers.
Rated 5 out of 5 by Excellent hotel We had the best time ever. The hotel is gorgeous and we will definitely be back xx July 5, 2014
Rated 5 out of 5 by Lovely court, fun rocking chairs Beautiful court with large Hawaiian tree and entrance to hotel with front porch with many rocking chairs to relax on. December 1, 2012
Rated 5 out of 5 by I thoroughly enjoyed my stay I thoroughly enjoyed my stay. The staff were courteous and went out of their way to accommodate my requests. May 3, 2014
Rated 3 out of 5 by Just OK The decor in my room was a little dated and I felt like I was staying in a chain hotel, overall it's a nice place... August 5, 2012
Rated 4 out of 5 by Westin HI Nice hotel. The staff is very friendly. The rooms are very small if in the original tower. Hotel right on the beach. December 12, 2012
Rated 5 out of 5 by Elevator needs improvement Elevator was too slow and too crowded at peak hours. The stairs had no access to the ground floor or to the lobby. November 14, 2012
Rated 5 out of 5 by Favorite SPG hotel. Fantastic property located on Waikiki beach. Words cannot describe the experience you get when staying here. November 12, 2013
Rated 4 out of 5 by Beautiful Setting - Aloha Paradise ! I can't think of a place I'd rather stay in Hawaii. July 22, 2014
Rated 4 out of 5 by Great location Great rooms (old comfy feeling), great location. Beach bar staff not very attentive or openly friendly. February 20, 2013
Rated 5 out of 5 by beautiful views great location could not have been any better.everything was top notch,,perfection June 29, 2014
Rated 4 out of 5 by Terrible front desk Very disappointed about the front desk, no body take care when I queued up in the Platinum line when check in, 2 Japanese lady staff were busy in chatting with a lady customer, even not try to have eye contact with me, finally check in when they cleared up the normal check in line. More terrible when check out, it's also a Japanese staff stay in the Platinum counter, when I approve she shown me a board to let me know she is work for Japanese group check in, I said "I am a platinum member" and then point at the Gold/Platinum member STAND, she point me to the normal line but I refused to do so and said" I am a Platinum member so this is my line!" She made no response, just walked away and help some Japanese customers queued up in the normal line(not sure a group or not), finally I stand there for 10 minutes, no one help me and I can only went to the nearest staff and said " I'm rush to the airport, have no time to wait, do you have a drop box for express check out?" The male staff said " OK, leave us your room key and we'll do it for you." It's a very simple case but those staffs serve the Platinum counter/Japanese Group check in really made me mad.(it's a false to put them together) April 1, 2013
Rated 5 out of 5 by Staying at this hotel makes me feel like royalty. At this hotel we always experience customer service at it's best. Can hardly wait for our next stay. August 16, 2013
Rated 5 out of 5 by Classically beautiful hotel The Moana Surfrider is a beautiful hotel and we had a lovely stay. Loved watching all the weddings! September 30, 2012
Rated 5 out of 5 by location and class First time stay but will be back.LocATION IS EXCELLENT STAFF ARE ALWAYS CHEERFUL AND VERY COURTEOUS June 17, 2013
Rated 5 out of 5 by Fantastic accommodations Nice family vacation, enjoyed the surroundings and atmosphere. Would highly recommend, great staff. August 21, 2013
Rated 4 out of 5 by Christmas stay Loved the breakfast buffet every morning. I would suggest that everyone do this! Beautiful hotel! January 2, 2013
Rated 3 out of 5 by whst does spg really mean!! The staff were none caring and in fact careless with check in and out and all requests in between March 9, 2013
Rated 4 out of 5 by person pricey didn't have breakfast plan July 25, 2014
Rated 5 out of 5 by This hotel offers extraordinary service! The hotel staff went above and beyond in helping us any way possible....the service is amazing!! October 8, 2012
Rated 5 out of 5 by TV channels lacking I was very disappointed to discover that a Westin hotel in Hawaii did not have the GOLF channel March 1, 2013
Rated 4 out of 5 by Great experience. The view was great and room was very spacious. The soothing sounds of the ocean made it a plus. May 12, 2013
Rated 4 out of 5 by Great location Loved the location both in the Waikiki district and to the beach. Very nice outdoor beach bar. February 24, 2013
Rated 5 out of 5 by Great place to stay The MS had great everything - location, facilities, food and service. We will definely return. August 20, 2013
Rated 5 out of 5 by Awesome Staff and Location Check in was a breeze. Staff were helpfull and awesome. Thank You Westin Moana! May 24, 2014
Rated 5 out of 5 by Beautiful hotel Perfect hotel for a relaxing break, wonderful atmosphere. July 1, 2014
Rated 5 out of 5 Excellent!! There is nothing about this hotel not to like - wonderful location, staff, food and service. October 29, 2012
Rated 4 out of 5 by Great location Hotel is on a great spot on Waikiki.Rooms vary on which building you're at so can be tricky. January 7, 2013
Rated 3 out of 5 by Great location but busy Given the high price and reputation of this hotel we had expected better service standards. October 8, 2012
Rated 5 out of 5 by The Staff Exception Staff!!! From the front desk, to the pool,to the beach crew....all great people! March 13, 2013
Rated 4 out of 5 by Room 547 It was a little bit old room, so the window not closed tightly and very noisy from street. February 24, 2013
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