The Westin Lake Las Vegas Resort & Spa

  • 101 MonteLago Boulevard
  • Henderson,
  • Nevada
  • 89011
  • USA
  • Karte

Zimmer & Preise

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1 Zimmer 1 Zimmer , 1 Erwachsener 1 Erwachsene , 1 Kind 0 Kinder
Rated 3.9 out of 5 by 525 reviewers.
Rated 5 out of 5 by dinning area Staff in dinning area were great on Dec 31, and Jan l. 2013 January 4, 2013
Rated 5 out of 5 by A hidden treasure This may be one of the best hotels in the SPG family. Beautiful scenery, outstanding landscaping and features. January 4, 2013
Rated 5 out of 5 by Outstanding hotel on the lake Extremely friendly and accommodating . Beautiful surroundings. Everything you need In one hotel. No need to leave for anything. Very clean! We have already recommended This Westin To several of our California friends! We absolutely loved it here, it was a whole new view and perspective of Vegas for us! Will never go back to the strip. January 4, 2013
Rated 4 out of 5 by The hotel atmosphere This hotel has wonderful staff andthey go extra miles to meet your needs. I highly recommend it for any one that needs a nice and friendly hotel to stay around Las Vegas. I will surely go back again. January 3, 2013
Rated 5 out of 5 by Relaxed and at home Definitely worth getting a suite. Comfort of Westin bed. Great maid service. January 3, 2013
Rated 3 out of 5 by Experience Less Than Expected Most problems during our stay were customer service oriented. We arrived at 3pm and our room was not ready till 5pm. The only way to get food was at the bar as all the restaurants were closed. The best one with a very famous sushi chef was closed for the holidays and this was not conveyed on the website. Our room was upgraded to a King Suite (Thanks Platinum) but we discovered that all of the suites back up against all the elevator shafts and there was a constant banging and humming from this throughout our stay. Not a relaxing environment. On the positive side, the grounds were beautiful and the view was outstanding. Now, if the room was quiet it would have been enjoyable. One last thing, at 8a.m. sharp on New Years day the maid started banging on the door yelling "room check" waking us up after a long night out. Poor customer service and restaurants, beautiful setting. January 3, 2013
Rated 1 out of 5 by Horrible experience, horrible staff~ won't be back! Too bad you couldn't actually see the fireworks from the hotel combined with a horrible experience from beginning to end at your hotel. Holes in the drapes, dirty sheets and horrible customer service at the front desk. Couldn't get a hold of anyone at the front desk to let them know how horrible our room was, had to call the 800 number and they couldn't even get through! I was told by Desiree (supervisor) that she was moving us to another room and would call us back in 10 min to confirm which room. Never heard from her and when I called back, she left for the day. Talked to Eldrige & was told "we were busy, it was New Years Eve." Had to sleep in a double bed by myself, (too small to sleep with my husband in same bed) dirty sheets and holes in the drapes. Thanks for ruining the surprise trip I arranged for my husband. Never again!! January 3, 2013
Rated 5 out of 5 by Wonderful ! The whole experience was wonderful! Exactly what we needed for our vacation. My family and I were here for 4 nights from Dec 28- Jan1. We caught the shuttle from the Westin on the strip in Las Vegas to the Westin on the Lake . The contrast between the Strip and the Lake was amazing, it was a breath of fresh air to get out to the Lake A service we used a lot was the shuttle that could take you to the strip 4x a day, or the 24 hour shuttle that could take you to the nearby village which had restaurants, casino and shops. You have the best of both worlds, all the excitement you want on the strip and then back to the lake to relax and see natural colors. The resort was beautiful, with fountains and greenery, and not over the top decor. Resort room was clean and comfortable. The The best part was the staff was more than willing to help you, and very kid friendly. I definitely want to come back in warmer weather when we can fully use the pool and try out the lake. This resort is a gem and is probably one of the best kept secrets in Nevada. January 3, 2013
Rated 1 out of 5 by Unsatisfied I stayed at the Westin for New Year's Eve. Not only did I originally book a lake view room, and paid for the view nonetheless, but I also paid for a room elevated. In other words, I paid for an upper-floor room with a lake view. However, after they overbooked their hotel, they down-graded me to the first floor with a parking lot view. Let me tell you how happy my girlfriend was (sarcasm). In any event, we went to Rick's cafe for dinner. They had a special menu for New Year's Eve. Much to my dismay, however, I ended up paying almost $150 dollars for two meals which tasted like absolute garbage. In fact, I don't believe Rick's cafe knows how to cook fish or chicken. And, since when does a diner, that might as well be called a rest stop, have a menu with $60 meals and $20 appetizers? I'm guessing the same cooks that make grilled cheese and french fries are the same ones that are cooking my pecan crusted halibut. To me, it sounds like the restaurant and the Westin took advantage of the day by jacking up the prices for, essentially, the same quality of food. January 3, 2013
Rated 3 out of 5 by Did not meet my expectations I've been to many Westins in the world and this one just did not meet my expectations. Yes, the hotel decor was beautiful and the people at the front desk and at the restaurant were pleasant, but any time, I asked for something (1 hour extended check-out, a tiny amount of laundry soap, more towels), the answer was either no or sure, but it never occurred. My family stayed at the hotel from Christmas to New Year's Eve and the place was dead - like zombie dead so there really was no excuse not to accommodate our few requests. Granted the hotel became 95% booked up just before New Year's Eve when all of a sudden the buffet finally opened up, and the kids could play Wii. The food at the hotel is not that great with the exception of breakfast which you just can't mess up! You definitely need a car in this remote area and the Village is quiet as a mouse with more than 90% of all the stores and restaurants being completely closed. In a nutshell, this place just did not do it and would not come back here even if you paid me to. January 2, 2013
Rated 4 out of 5 by Westin Lake Las Vegas The hotel theme and amenities were not of interest to us. The mattress was wet and the hotel staff needed to replace it. The food was not great January 1, 2013
Rated 5 out of 5 by Beautiful The Westin is Beautiful. We were not at the hotel much but next time will spend more time there to enjoy the amenities. The fires were lit at night and the sunrise was beautiful in the morning. Kristen at the front desk was outstanding and went way above and beyond each time I spoke with her. The Severs in the restaurant were most gracious and very kind. December 26, 2012
Rated 1 out of 5 by Not representative of a top class hotel...let alone resort! Room wasn't cleaned. Staff never returned any phone calls. None of the staff was knowledgable with the area. December 26, 2012
Rated 5 out of 5 by Great place to stay. The hotel is beautiful. Very clean. The grounds are well kept. Great service, we had breakfast 2 mornings and the service was exceptional. Very comfortable bed. Enjoyed the outdoor fireplace on a cold December night. We will put this on our list of places we might go back to. December 25, 2012
Rated 5 out of 5 by Mediterranean in Vegas This palatial facility has everything you could ask for in pure elegance and beauty, from the lake view rooms with spectacular sunrise serenity to the quaint and picturesque shopping Village just down the road, it almost makes one feel as if you've been transported to the Mediterranean. In light traffic, this facility is a solid 30 minutes from The Strip, but an uncomplicated drive for those jaunts to the Las Vegas Boulevard scene. Unless you're a highly-credentialed drunk driver (like Denzel in his recent movie, "Flight"), make sure you've got a good designated driver. The Westin offers a shuttle service. December 24, 2012
Rated 5 out of 5 by Hotel is very comfortable I could live here. Staff is great, lots to do, very very comfortable. December 19, 2012
Rated 1 out of 5 by Terrible service 1.The front desk said they were 15 minutes from the strip.....more like 40-50 minutes. 2. Only two restaurants- Sushi and a cafe. 3. Golf course at the lake?? out of business 4. Limited hotel staff. 5. Bar area allows children (very loud and out of control children). 6.Service- what service???? December 18, 2012
Rated 5 out of 5 by Unexpected Pleasure The Westin at Lake Las Vegas is an excellent alternative to staying on the Strip. The resort is about 40 minutes out of town in a planned resort on man-made Lake Las Vegas. Great rates and service, and a peaceful retreat from the craziness of the city. Good for golfers, with several courses near and for those who want to limit their time at the casinos and shows. December 10, 2012
Rated 5 out of 5 by We had a great stay Stayed here twice in two for total of six day and really enjoyed it December 8, 2012
Rated 5 out of 5 by Exceptional I have stayed in hotels and resorts all over the world and have never received greater service than I experienced at the Westin Lake Las Vegas. Everyone from the front desk to the groundskeepers went out of their way to make my stay comfortable. It was a real pleasure, particularly compared to the attitude of hotel staff on the strip in Las Vegas who tend to be rushed, and tired of tourists. I will definitely return to this oasis in the desert. December 5, 2012
Rated 3 out of 5 by Nice Hotel, Had a Few Issues Property is very nice. Stayed in Suite which had everything we needed. Its quite a distance from the village but they do have a shuttle. HD TV didnt work and it took staff two visits to fix. Also, breakfast vouchers dont cover most breakfast since resturants onsite are $$$. Food was so, so. Service was good. First time at Lake Las Vegas and the whole area is a bit odd since its half vacant. November 28, 2012
Rated 3 out of 5 by not yet refurbished Westin just took over this hotel. Decor is dated and not up to Westin standards .Maybe next year. Room and bath amenities were not what I am used to at Westin hotels. The location is good. November 28, 2012
Rated 4 out of 5 by Service , Service, Service Service with smile is what surprised us the most. This resort has without a doubt more hidden gems and places to unwind than any other resort we have visited in some time. Highly recommend! November 28, 2012
Rated 5 out of 5 by Great ammenities and dog friendly My husband and I brought our 4-legged child Sydney and had a wonderful stay over the Thanksgiving Weekend. Beautiful hotel and wonderful view. We met other dog families who were also impressed by the hotel. The food from room service was great - they even had treats for our dog. November 27, 2012
Rated 5 out of 5 by We love this hotel! My husband and I visited the hotel over the Thanksgiving weekend. It's a beautiful property and the hotel staff were all very friendly. The atmosphere was so calm and relaxing; just can't get any better. The room was very clean and the bed was so comfortable. We ate at Rick's Cafe three times during our stay, and the food and service was great every time. Overall, we had a wonderful time and will be going back next year! November 27, 2012
Rated 5 out of 5 by Very nice The vents in the room need to be cleaned and the tiles in the bath rooms in the corners look dirty November 26, 2012
Rated 4 out of 5 by i like the hotel I like only need for dancing November 25, 2012
Rated 4 out of 5 by The hotel was overall really great. The hotel was overall really great, however, the ice machine on the floor that I was staying was out of service for the entire 4 days. November 21, 2012
Rated 4 out of 5 by Nice Rooms! Rooms are nicely appointed. Had an opportunity to see a suite, and it was gorgeous. Parking is free, which is nice. Distance from the strip is a problem if that is what you are hoping to do while there. November 19, 2012
Rated 1 out of 5 by Be VERY Careful Booking This Hotel I am not one of those people that complain about every hotel hoping to get a free upgrade or discount. I came to this hotel to have a nice vacation with my family that happens to include 4 children. It was a terrible choice and it was due to this hotel's dishonesty and misleading website. Quite simply you better make sure the stuff promised is the stuff there, available, or open when you arrive. The property is great, the rooms are great, but NOTHING was open when we arrived. The golf course...CLOSED. Restaurants....CLOSED. Kid Club so the adults could go out....CLOSED. Pool....adult half open, water park CLOSED. The entire surrounding area looks like a bankrupted development so with nothing at the hotel, you won't find much nearby. If everything was open.....it would have been great. The worst part is not only did they lie to us, but I have noticed that for months afterwards they continue to mislead people which is just too bad. November 15, 2012
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