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  • For stays longer than 90 days, please call 866-539-3446.
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1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.9 out of 5 by 531 reviewers.
Rated 5 out of 5 by Food Of all the Starwood hotels I've been to, this Westin hotel is by far the best. It has so many amenities under one roof. The only sad part was my children were not with me but hoping to return with them in the near future. However I was disappointed on the food particularly the baby potato hash browns in the breakfast buffet. Most of them hard and uncooked. The smaller pieces were cooked though and I had to picked them piece by piece to get enough to eat. But overall I enjoyed the whole experience April 21, 2016
Rated 3 out of 5 by terrible service I stayed in this hotel with my dog for two weeks, when I moved for work. I was told there was a refrigerator in the room. When it was missing, I was told they were renovating and some rooms had them, never addressed it again. staff seemed annoyed by requests, and generally lacked any kind of service. the valet drivers and restaurant staff were excellent April 20, 2016
Rated 5 out of 5 by Pleasantly Surprised My wife and I stayed for 3 nights over a long weekend. The pool area, beach and grounds are outstanding. The rooms are adequate only, but a view can make up for it if you get a lakeside patio room. The sushi/steak restaurant is good, when its open. Menu changes often and our sushi was great. The staff is very friendly and helpful. You are far enough away from the strip to feel like you are at a quiet beach resort, but close enough if you want to go out for a big night. Take Ubers not taxis and/or the free hotel-strip shuttle. We are planning to bring kids next time as there were also many families having fun. Its great that there are separate family and adult pools. April 19, 2016
Rated 4 out of 5 by Services Front Desk was short handed but Rep. Mariana was very helpful. We forgot our computer charger after we left the property. The security officer on the phone ,Erwin, arranged the shuttle bus driver to send the charger to Westin Flamingo that we can pick up there. Overall, it is a nice stay with a upgraded suite (a real one). April 15, 2016
Rated 5 out of 5 by Great service, facilities and food Place to relax great for family April 6, 2016
Rated 3 out of 5 by The sleeping was GREAT! This was supposed to be a spa vacation for me and my husband. The spa had limited available slots, and when I did get in to see someone it was the most bizarre facial/mani pedi ever. The polish soon started chipping, and the facial was done by a sweet but not professional esthetician. She admitted that they had no staff and she was doing things that she did not normally do. Great! Guinea pig. The cost was more than two hundred dollars and they added the tip as a rule. My feeling on this hotel is that it could be better, but the customer service was awful. March 26, 2016
Rated 5 out of 5 by Concierge Checkin for Gold & Platinum! I have visited this property a few times. I was pleasantly surprised to see a private room for Gold and Platinum check in! Applause, well done! I felt like a VIP and it gave me an opportunity to sit down and check in. Only thing missing was there was no water in the refrigerator. However, my Checkin host went and got me a flavored cup of water. Great Service! Good use of the room! January 10, 2016
Rated 3 out of 5 by 2 night stay cation Check in was slow, there only 1 person in front of us, available agent was busy doing something then eventually helped us. Would have loved a refreshing melon water but no cups available, even mentioned it to check in person but she did nothing. Key machine was playing up so she went away for a few mins. Neither keys worked, returned to front desk and had to wait 17 mins to get service and the lady who just checked us in looks at me and says "checking out?". Room was lovely, no bath robes or slippers as standard like the website stated. Carpet was the only thing that needs updating. Hotel grounds lovely, pool area beautiful and pool staff nice. Coffee shop, bar staff and buffet breakfast staff very good. Dinner Saturday night at Ricks was disappointing, guess the fact at 8pm the place was empty should be a sign. We had a trainee who knew nothing about the wine or food. Struggled for several mins opening wine, ended up corking it, didn't check in on us during courses or would have know my steak was well under cooked. Both him and other server making loud banging and clanging setting tables for breakfast. Night was awkward, overpriced and disappointing end to good stay. January 4, 2016
  • 2016-05-05 T07:52:56.342-05:00
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