Rated 3.8 out of 5 by 243
reviewers.
Rated 5 out of 5 great location and features
wonderful location staff friendly
June 17, 2013
Rated 5 out of 5 by santri1969 Very accessible NYC location
Very accessible NYC location
June 16, 2013
Rated 5 out of 5 by Jennam26 Simply wonderful
My husband and I stayed 6 nights at the hotel and had a great stay. The room was clean and large by NY standards. The staff couldn't have been nicer. The only problem was the rain but not to worry the hotel provided umbrellas, nice touch! We will definitely go back.
June 15, 2013
Rated 4 out of 5 by Timali Great location and revamped rooms
Stayed for 3 nights on business. Room very comfortable and well equipped following a recent revamp. Staff helpful and friendly. Lobby area (not that any of us spend much time there) not very welcoming or relaxing but this is a minor gripe. Good restaurants in vicinity so cannot comment on hotel itself but room service was better quality than I expected.
June 14, 2013
Rated 5 out of 5 by Jo44 Great Hotel Great location
This hotel is amazing. The staff is fantastic, helpful and caring. We arrived early and they had a room ready so we got to check in instead of them holding our luggage like we thought we were going to have to do. They catered to us above and beyond. I have stayed in many hotels in NY and the street noise usually keeps you from sleeping well. Not at the Westin, I might have heard 1 or 2 cabs honking all night, I slept like a baby. I highly recommend this hotel and will always stay here when I am in NY from now on......
June 11, 2013
Rated 4 out of 5 by GBH01 The staff are always welcoming
I was generally pleased with my recent stay at the Westin New York Grand Central. However, my one disappointment was that my room was only being cleaned when I returned at 5:45 pm after a full day meeting and I just wanted to relax.
Otherwise, the room was clearn, comfortable and the staff were very welcoming and friendly, as usual.
June 13, 2013
Rated 5 out of 5 by Owen The Westin in NYC was Awesome!
I had an awesome experience at the Westin! The staff was super! They were friendly, helpful, and knowledgeable of the area. The rooms were immaculate, comfortable, and offered a great view of the city. The hotel bar/restaurant is beautiful. It offers intimacy for couples who just want to talk and relax, and for singles it seems like a cool place to hang out and socialize.
June 12, 2013
Rated 5 out of 5 by kate22 Staff is exceptionally friendly and helpful
I visit NYC about three times a year and have been staying at this hotel for14+ years. Although I have always thought it to be clean and comfortable I can see many improvements since it has become the Westin. The renovations have updated it's look and it appears to be more modern.. The rooms are clean and the linens are new. Many of the same staff are still there which makes it nice for people who return frequently.They are always ready to greet us with a friendly smile.
June 9, 2013