The Westin Houston Downtown

  • 1520 Texas Avenue
  • Houston,
  • Texas
  • 77002
  • United States
  • Map

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4 out of 5 by 113 reviewers.
Rated 5 out of 5 by Great restaurant service We had some dietary restrictions. After calling them to the attention of Manager David and Chef Oscar, we were impressively accommodated in the restaurant. These two gentlemen are fine representatives for your hotel. We've stayed at this hotel several times and will continue to do so every time we're in Houston because of excellent service like this. July 19, 2015
Rated 4 out of 5 by Beautiful Hotel Downtown, across the street from Astros ( Minute Maid Park) and Annunciation Catholic Church. July 17, 2015
Rated 5 out of 5 by Great hotel and staff I always have a great stay here. Nice clean hotel with good proximity to downtown business and attractions July 9, 2015
Rated 5 out of 5 by Wonderful! Great location with easy access to Minute Maid Park, Toyota Center, Discovery Green and lots of restaurants. I enjoyed a very comfortable room with a NICE view! June 29, 2015
Rated 5 out of 5 by Great service and hotel Great hotel downtown Houston. Service is top notch. Staff was very helpful, brought items I forgot in my car and even offered to drive me to my business meeting and pick me up. That is a differentiator! Food buffet for breakfast was awesome, even serves fresh cold pressed green juice. Will be back for sure. June 20, 2015
Rated 2 out of 5 by Wish it had been better Came to see the Astros, hoping to find a go-to place for games. It was our first time here, and we loved the location. Hotel was backed up for well over an hour upon checking in, but that happens. No. worries. We sat in the lobby and had a few drinks and a snack because the restaurant was under construction. The one request in our reservation was for a quiet room. We were given the 2nd room from the elevator. The 1st room off the elevator started a party about 2:30 am. I phoned the desk at 3 am, but the noise continued until 5 am. At 9:30 am, the maid came in our room and woke us even though her services were not requested. I got up to shower but was unable to because the diverter didn't work properly. The room was nicely appointed, the bed a bit hard, and if I wouldn't have had horrible guests next to us or a maid that would have let us sleep or even been allowed to shower…Just wish it'd been better or maybe I didn't complain loud enough. Our next stay is scheduled just down the street at a competitor. May 25, 2015
Rated 5 out of 5 by Fantastic Stay! As always, the Westin Houston Downtown excels in every area. Another fabulous stay! May 4, 2015
Rated 3 out of 5 by Needs Improvement on Front Desk Service A colleague and I stayed at the Westin while attending a conference. Our stay was prearranged by the conference organization who figured the total amount of the stay, so we could bring a school district check. When we arrived, the lady behind the counter said she could not take our check (made out to the Westin for the full amount) at that time and that they would need to put the total amount (over $700.00) on a personal credit card to stay there. I asked to speak with someone else to help me with this situation and another lady came up to speak with me. She also said she could not help me and rolled her eyes. I then asked to speak with someone else and a manager arrived and provided no resolution. I understand this may be a policy, but if I would have know ahead of time I would have been more prepared. The disrespect I received from the front desk employees was like nothing I have ever experienced before from any hotel. March 26, 2015
  • 2015-07-26T16:11:48.379-05:00
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