Rated 5 out of 5 by Chela the room was just right for us
We reserved a king suite and that was the best for us since our grandson decided to join us and we had a sofa bed for him to use, Everything in the hotel and the room was great!
July 3, 2014
Rated 5 out of 5 by mellen Check in delay
Check in was delayed due to full capacity the night before and as of 2:00 still couldn't check in. We went to Astro's afternoon game and checked in at 6:30ish and had to wait in long line with other guests that were in the same "boat" as we were. Staff was wonderful and our room was worth the wait. Love the Staff at all Westin locations!!!!!
June 30, 2014
Rated 5 out of 5 by BayAreaTigersFan Great Weekend
We had a great weekend staying at the Westin! Our travel purpose was to see all the Tigers-Astros games and it served that purpose well. Every member of your staff was super, service exceeded all expectations, it was clear that you had a standardized training program and set high standards for decorum and politeness with your staff. Not sure if this is part of the property, but Vic and Anthony's was a wonderful dining experience. The only recommendation we could make would be to ask you to relook your lack of a pool and spa. Strictly as an aside, while we chose the hotel for both proximity and the Westin reputation, we were SLIGHTLY disappointed at the lack of a swimming pool. It rained our second morning and the absence of any spa offerings for massage or hot tub, or other physical relaxation opportunity was noticeable, compared to other hotels of similar quality and price. You have an EXCELLENT venue, perhaps those enhancements may be considered in your future. (At a premium hotel in Galveston, they have shuttles to a sister location 10 minutes away, which does have a spa and a pool.) Be assured we will speak of you with high regard and we'll recommend you to our families and friends!
July 1, 2014
Rated 5 out of 5 by Barney0192 This hotel has THE BEST and THE FRIENDLIEST STAFF around.
This hotel has THE BEST and THE FRIENDLIEST STAFF around anywhere, bar none. The accomodations are simply OUTSTANDING. You will free right at home here.
June 30, 2014
Rated 4 out of 5 by Cajuns Great Hotel
Hotel was very clean & nice. The workers were very friendly. The food was outstanding
June 30, 2014
Rated 4 out of 5 by rufus43 Great location for Minute Maid Park
Hotel reservations did not convey to hotel our needs. Bar and late night food after the game was great. Beds were too soft.
Employees were exceptionally helpful and friendly.
June 29, 2014
Rated 5 out of 5 by Angelo14 Westin Stay
Hello, I recently stayed at the Westin Houston Downtown and would recommend the hotel to others. I would especially like to commend the service I received from Sofia in the bar/restaurant. I have specific dietary requirements and Sofia helped me to figure out which menu items I could have. The workout facilities are limited but sufficient. Thank you for your hospitality.
June 27, 2014
Rated 5 out of 5 by GT63 This hotel has great location and accommodations
Stayed at the hotel for 2 days while conducting a meeting for my staff. Great service and friendly staff.
June 28, 2014