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1 chambre 1 chambres , 1 adulte 1 adultes , 1 enfant 0 enfants
Rated 4.4 out of 5 by 117 reviewers.
Rated 5 out of 5 by This resort has great features This resort has great features. They have a shuttle that takes you to nearby restaurants, shopping, ecological park, spa, etc. The room was clean, view was great, but the bed was not as comfortable as I thought it would be. The day after we checked in, we woke up to our whole floor filled with water due to the heavy rain the night before. I called and they sent housekeeping up right away. That was very minor and did not take away from our vacation. If it's rainy, I recommend putting a towel in front of the door. The food for the most part was average, very bland and we ran into a language barrier at times in the restaurants and with housekeeping. For breakfast, I would not recommend doing room service because of the price and quality of food compared to what options you have at the breakfast buffet. The beach and pool was great and overall experience was nice and relaxing. April 25, 2016
Rated 5 out of 5 by Second time - still golden We had planned this vacation at the beginning of the winter because we had enjoyed the R&R so much 2 years ago. Though our winter (in Vermont) was not so bad this year we still looked forward to 8 nights of relaxation. Only one rain burst and it arrived just as I was going to exercise (tennis).Staff was quite attentive and it's always good to see a familiar face. Kudos to F&B director for being so attentive. April 22, 2016
Rated 5 out of 5 by Family Vacation Just back from a week at this resort. For my family it was perfect pertaining to our needs. The food is average, but if you're looking for a nice atmosphere just lounging at the pool or beach I highly recommend this location. Also the property is extremely clean and a great value for Starwood members. April 1, 2016
Rated 5 out of 5 by Thank-you! The staff was awesome-very helpful! March 28, 2016
Rated 5 out of 5 by Very clean and friendly staff Friendly staff beautiful grounds. The restaurant and beach service had excellent staff and food. Felt like we were Family the minute we got there until the time we were leaving. Thank you and Gracias!! March 20, 2016
Rated 5 out of 5 by the hotel has great features Very good hotel and I love to go back to spend more time March 12, 2016
Rated 2 out of 5 by Boring resort offers little but quiet My expectations of a "resort" were not met. The pool was undersized for the property - look at the photos. Lots of dead boring, lifeless, open spaces. Place needs some color and energy. Was high season and yet the entire resort was so quiet and lacked any type of typical resort vibe - lush garden areas, waterfalls, in-pool bar, etc... Very few activities on the property. The shuttle to a few off resort events was the only saving grace from utter boredom. Breakfast was the ONLY meal worth having on the property. The food was so salty for lunch and dinner we all had to send it back on multiple occasions. The manager removed the food charges but we left hungry, trapped and frustrated. The last day of our stay the hotel lost water for 3 hours during prime use time leaving us scrambling to take showers before leaving. The balcony and pool chairs need rubber feet. They are currently plastic and make a very high pitched screech that echos across the pool and above your head in the room. For a new hotel/resort we left disappointed and wont return. The only saving grace was the room upgrade to a nice suite. We found the staff two extremes - super friendly and engaging or just the opposite - uninterested and bland, like the hotel itself. March 2, 2016
Rated 5 out of 5 by Wounderful hotel This hotel was everything and more! Staff was great, rooms were great and super close to airport! February 23, 2016
  • 2016-04-28 T09:26:49.539-05:00
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